Reviews for CedCommerce eBay Integration

ivaluemart

2024-09-24

United States

CedCommerce does not sync inventory properly in addition to other persistent issues that have resulted in a hit to seller performance. The primary function of any sales channel manager is to sync inventory between platforms. Inventory discrepancies are a daily occurrence, leading to overselling on eBay. After contacting support on several occasions with no success we are moving on. While support has quick response it does appear there is NO tech support only customer service.

amazing! have 2 stores with CED and always a pleasure to work with. syncing is so simple and everything is working as intended

This app is a real time-saver! I also use their Amazon app with Shopify, and both work seamlessly. I did encounter a minor issue with uploading some listings to eBay, but their live chat support was incredibly quick and resolved it right away. The customer service is top-notch, and the software itself is fantastic! Highly recommended.

This app is really good so far happy with the results, I am able to upload in bulk my listings and it saves me a lot of time. Rishu from customer chat has been very helpful as well. Thank you!

Satisfied customer support by the experts

Helpful in setting up eBay to Shopify and the polices and procedures required.

Fantastic app! Great support team who are very quick to reply and assist. The team are very fast in replies and extremely helpful

First Aid Distributions

2024-09-17

Australia

Excellent customer support! They helped me quickly resolve product listing issues, making the process smooth and hassle-free

Rishu was extremely helpful, and I appreciate all the help that was given to me while I was trying to figure out Ebay and how to list items! Thank you!

Excellent customer support. Rishu is the best and helps every time. Much appreciated!

Help is always there when you need it.

Vibe Trend Jewelery

2024-09-15

United Kingdom

"Fantastic helpline chat! They solve problems quickly and provide helpful guidance. Great support team!"

A little confusing in places but the chat support was very responsive and helped me understand how some tings work and even fixed some issues we had on our items. Well done

thebasements.com

2024-09-14

United States

Just start to us Ced Commerce ebay to create my ebay shop The customer service is very helpful for my questions. Was very happy with Ced Commerce Etsy and got may customer to our website.

je recommande fortement cette apli, le service client est au top , une assistance fluent, met tout en place pour une compréhension lucide

Amazing app very easy to understand and use, the support team is very professional and knowledgeable and right there for you in chat. A+++ App for Shopify

Support was very helpful in solving my upload issue with variant names that eBay didnt like. The app was easy to install and easy to use. So far, I am loving it. Sahil was extremely helpful and patient!

Update - Support has seemingly fixed the situation, but only time will tell for sure. ------------------- Having used this for at least a year now, I can say that this app is not great. The UI is very clunky; lack of filtering options. Doesn't sync eBay/Shopify quantity properly, so I frequently end up over selling or not having the order from eBay brought over to Shopify becasue Shopify is out of stock and eBay isn't. Whenver I contact support about this, it's always 'Okay, we've synced it for you'. Never 'I can see this is a problem, and this is what we'll do to fix it going forward'.

I had a problem uploading some items so clicked the chat function, a very knowledgeable person talked me through the process and solved all my problems. I was about to give up on the app but this has restored my faith and will continue to use a very helpful app. Thank you for taking the time to help me.

The team here is always responsive every time I've had an issue, regardless of the time or day of week. While building my business I've run into several snags, often self inflicted! The team always works with me to resolve these problems when they arise.

The App works good and I had very good support from the Team.

Very good experience with Rishu and Sahil. Walked me through everything and ensured it was set up seamlessly.

just been on the chat service and rishu was great at helping me resolve my problem. overall it works great.

Great app and amazing support! Special thanks to Sahil Pandey

Excellent Product and Customer Service