Reviews for CedCommerce Amazon Channel

Great App, very quick and helpful support team, which is super rare in the ecommerce app business. I tried so many different apps before Landed on CedCommerce and I couldn't be happier.

So far so good, I would definitely recommend. I have received good 24 hr service. Thanks Nupur

The app is good. But their customer service is better. Mannu was so patient with me. He walked me through on how to create a template and upload my listings. Thanks for all your help man!!

My experience was very helpful and I am so grateful for the assistance! He was very helpful with Barcode Exemption and Template Feature of the Application help to upload products in bulk.

Massive thanks to support staff Nupur Sah for assisting me in ironing out some problems I had with syncing products on to Amazon. Can confidently recommend this app to all stores on Shopify.

Great and quick support via chat.

CecCommerce provides great support for this app! All of their associates have been very patient with me! Praveen and Neha are always there to answer my questions and keep me posted on their progress. I appreciate their attention to detail and their tireless contributions to my future success. They have been there for me every step of the way! Looking forward to working with them throughout the process! Thank you!!!

Big Island Bees

2024-06-26

United States

The CedeCommerce team was especially helpful in addressing our question as well as pointing out other areas for which they could assist us. It was a very productive call. PCG - Big Island Bees

This App is very easy to use but I love being able to connect to a real person for step by step help when I need it.

DO NOT INSTALL THIS APP! THEY WILL NEVER LEAVE YOU ALONE! We installed this app for ONE DAY, LAST YEAR and they have been harrassing us ever since! I mean constant emails, IG DMs, texting our phone... If I could share screenshots on here I would. I mean there's spam and then there's stalking. Because of them, we've started sending account and data deletion requests to every app and platform we can find reference to in our emails because I seriously worry about our data privacy. How can they continue to email 18 months later? Shopify has gotta have some sort of policy in place to STOP THIS MADNESS!

we are trying this app for the first time.impressed with their prompt service. their team has helped us link our first product to amazon

I recently contacted the support team and was thoroughly impressed. They were quick to respond, very knowledgeable, and extremely patient. They resolved my issue efficiently and with great professionalism. Their dedication to customer satisfaction is commendable. Highly recommend this app!

The team is all over the place. They keep promising results but never actually follow through. I have had to repeat myself several times, and they still do not complete the tasks. To put this into context, I first set up with CED in February 2024, and my products are still not synced to Amazon Seller Central. It is now June, and I have had to change account managers several times. I want a full refund for the optimization and the product listing services immediately. I am not happy at all.

EXCELLENT SUPPORT FROM TEAM, Support staff WAS A GREAT HELP TO US! RECCOMEND THIS CHANNEL TO ALL STORES ON SHOPIFY.

what great support. he was very knowledgable about the software and was able to help me navigate through specific tasks. i would definitely love it if he helped me with anything else i need again. Im not sure what his name was but he was great. Thank you

Amazing app, the supper team has been amazing and help me to take my business to the next level, ty

The Support team is phenomenal. The fact that you can open a chat and immediately get a live person differentiates this tool amongst others. This tool have solved problems that you don't even know you have - Like a SKU for a parent of variants - Pulling in mandatory attributes that you didn't know were updated by Amazon. This tool allows you to set custom fields in your Shoipify product card and auto-map them to attributes, allowing you to SEO your listings. This means that every Shopify listing can have their own specifically SEO optimized Title, Description, Attributes, and KEYWORDS ...... for every listing!! This is unlike any other app. I have tested a dozen of them. The price point is set by how successful you are. This means you only pay if you have sales. Not like other apps that you pay on how many listings you submit (which multiply exponentially depending on variants, and number of Amz marketplaces).... Lastly, their Etsy app is also the best and most stable i have tested. If it wasn't for their Developers and Support (Shoutout to Praveen Awasthi!) I would have given up on this tool in the beginning. Just know that you need to set up the Template, and fill it with as many attributes as you can, focusing on the mandatory ones first.. Easy 5 stars.

The technical support team is excellent. Their team is quick to answer any questions. Automatic search and linking of ASIN based on barcodes is very handy.

A lot of learning and not fully automated but it does the job, saves you time and allows bulk updates, provides you with this bridge to amazon and allows you to expand to new shoppers and bigger markets

I have just installed the app and so far running smoothly. Customer service is far superior to most apps, getting instant responses and help during setup and implementation. Thank you Raju for all your help - I highly recommend!

WildmanT

2024-06-11

United States

I was having issues with some of my syncing and i used the Whatsapp customer support. Mannu Singh helped me locate the problem and walked me through how to fix it. He was knowledgeable about the product and how to troubleshoot.

I had a very good experience with CedCommerce thanks to exceptional customer service from Raju Sah. He was incredibly helpful, responsive, and went above and beyond to ensure all questions were answered and issues resolved promptly.

excellent 24/7 chat support

Groove Life

2024-06-06

United States

It's been a great experience working with this app versus others we have tried before. We've been on it for about 1 year. I would recommend it.

Excellent technical support. They are very patient and work through issues until resolution.