Reviews for CedCommerce Amazon Channel

It was a little confusing at first but customer service has been really helpful throughout my set up process which was very important to me. I also use their eBay integration app as and I am happy that I switched from the old Amazon integration app that I was using to Amazon by CedCommerce. If all continues to go well I will be continuing with the paid version.

Amazon by CedCommerece is a great app that allows us to sell our products on Amazon. Ankit with customer service was great and worked tirelessly to fix a couple of issues that were limiting our products.

Let me start by saying that Animesh from the Amazon by CedCommerce team has gone above and beyond to support our onboarding with this app to our Shopify Plus marketplace. We have multiple businesses with a large catalog of items that required custom templates for us to be able to launch our products when we wanted and how we wanted, and Animesh has taken the time to walk us through the intricacies of Amazon, their app and he has proactively continued our communication and follow up via multiple mediums. We can't recommend this app enough along with the support that Animesh and his team have provided to date.

Great time, saves a lot of time. The support team is A+, Praveen has been legendary throughout his support. Thank you

We have just started using this app and it is showing great promise connecting out Shopify products to Amazon. The customer service is excellent and available whenever we have any problems. Well done!

I've been using the app since they rolled it out and I've had great results. I'm approving orders from my phone all day and they're being routed to my fulfillment team right away. What I like most is the support I've received since using the app. They respond within minutes of my requests and they've always followed up on them quickly. All in all, I'd say they've done an excellent job with this integration. I'd recommend using it.

Very good support in order to set up the app. Sync orders and inventory features are working very well. I recommend this app :)

Nice App, I use it to synchronise my Amazon account with my Shopify account, I can see all the orders directly on Shopify. Also really good customer service, they will help you with everything

helped me with listings step by step so happy! Thank you very much and totally will use this app for a long time and highly recommend! listing process was very smooth and totally helpful.

The support is really awesome. Ankit helped me super fast, patient and with immediate solutions to every issue I came up with on the multichannel importer. This has been one of the best (if not the best) assistances ever. Thank you very much!

I was using another app and there technical support went from good to bad. The folks at CED Commerce have been trying very hard to explain the new Amazon app and have made every effort to guide me through product templates. When you need help, Chat is open most always.

Great app to sync Amazon orders. Excellent customer support. Abhipraya was very helpful, supportive and patient in answering to all my questions and responded right away to get things working. We also had online meet where he lead me to step by step guidance to make sure I am doing right thing. Highly recommend this app.

Prashant,service and response have been excellent. Useful, automating the orders and the tracking info between Shopify and Amazon

Animesh Pandey, was my assistant, and I have such an awesome experience. he lead me to step by step what I need to do in order to have a great experience with the app. he did also help me personally through google meet in order to make sure I am doing the right thing. overall experience 5 stars.

I'm currently using the app. Extremely useful, automating the orders and the tracking info between Shopify and Amazon (we used to do this manually, now everything is automated). User friendly interface, it has all features to be relieved from some daily manual actions. Customer service is extremely helpful and reactive (a few hours to fix a problem, available on WhatsApp and Skype, professionals). I highly recommend this app

What Can i say? I do not havr anything negative to say regarding this app. It is excellent. The support team ! Oh my God, i have never seen a support team so knowleadgeable , supportive and patient. I was having some problems with the app, they were very patient with me . They help me resolved the problem. Thank you so much for everything. You are the best.

Country Croppers

2021-10-29

United States

If you have any problems with this app - their customer support never gives up until they resolve it. I don't think I've had a company that does so much for their customers. My shop is running smoothly with this app!

Great app to sync Amazon orders to Shopify. Support has been amazing as well. Very helpful to get things working.

This is a very powerful & sophisticated app - can do most anything that you need. If you have any problems setting up - Customer Support Chat - is extremely helpful and effective. I worked through a problem with them on a Saturday - and was VERY, VERY impressed. - Thank you

Had issues with uploading products on amazon. I contacted their live chat and was really amazed as they responded right away. The staff was very helpful and knowledgeable. Was able to help me resolve my issue right away. Thumbs Up!!!

Marking at 4 stars, because in the transition, we had a few issues getting started. Otherwise, service team is 5-stars for sure! They've been excellent teammates in sorting those issues and answering other questions / confirming accuracy of other changes we made. Excited to work with them going forward!

What I like most about this app is the quick support that is provided by the team at CedCommerce. If I run into any issues they are on top of it within minutes. It works much better than the alternative Amazon app, and inventory is automatically synced.

App works as advertised and the support staff are fast to resolve any problems you might run into. ABHIPRAYA was awesome, easy to work with and fast to fix the issue.

A very good app, can't even compare with the previous one, you can very easily and quickly add everything that Amazon allows, but if something doesn't work out or you don't know, then the guys who work here help instantly, and they can fix everything very quickly, very recommend this app. A big thank you separately for the guys who I work with.

We moved from Codisto over to CedCommerce Amazon App and we couldn't be happier. Easier to list products, cheaper, easier to match products and the customer service so far from them has been 10/10