Reviews for CedCommerce Amazon Channel

customer service is very good and they are very helpful thank you very much []][][][][][][][][][][][]

This app makes things very simple to integrate your products onto Amazon. The team are fanstaic too regarding any support queries.

Awesome! Very friendly and helpful staff, taught me step by step how to connect my store to the Amazon platform. Thank you very much!

These guys are amazing the customer service. They have video chat and normal chat to support all your needs. The staff is very friendly and very knowledgeable. Keep it up

The Amazon process is one of the most unfriendly systems I have ever tried to navigate. The customer service and app from CedCommerce is the perfect solution to all your shopify/amazon syncing needs HIGHLY RECOMMENED!!

I find very helpful when I have a problem using Amazon by CedCommerce. Guy was very helpful to resolve the issue I have. Thank you!

Est ce que c'est une blague ? Application très très difficile à mettre en place, pour ma part je n'y suis toujours pas arrivée mais surtout le service client?? Qui organise des meetings et demande de l'argent pour la mise en route ! C'est une application certifiée Shopify ça ?? Cela respecte vos régles ??

Awesome job in getting all the help I needed on setting up my listings. Been wanting to this for a long time now. Great to finally be able to upload my items. Walked me through step by step and worked out all the errors. Excellent job!

Really happy with the support it was very easy to understand! Excited about listing with Amazon. I recommend this app.

Wow, what great support from this App team, especially Mohd, he was so helpful and patient. Mohd helped me through all the requirement to launch on Amazon, I'm excited to see us go live once we have our Brand approved by Amazon. Mohd...you are a star and a great ambassador for the App

Very Good Service, very patient and wise, available, knowledgeable Very Very satisfied good sense of humour

Great support I was having some difficulties to use the app they solved my issue and made it so easy to understand the app.

Nutrition Faktory

2022-07-21

United States

Great support! Always available to help with any issue you might be having! They answer the chat feature immediately

Initially I found the Tech Support and App fairly good. However as I progressed using the App any changes I made to my products, deleting or uploading them would make errors that would not clear until a Tech Support person was notified and then a day or so later they would be okay. I persevered with this until the most recent time when all products became glitched due to updating them all. On speaking with Tech Support this time (same consultant) he persistently asked me many times over to upgrade to a $399 package so that the Support Team would automatically fix the errors without me having to notify them to fix them. It is not that I've become aware that the App will always have issues and it's just humans in the background who manually fix everything, quicker if you pay more. Also pretty perturbed about having to say 10 times I didn't want to upgrade before he would agree to fix the issues - which incidentally 4 days later still no products where fixed up uploaded to Amazon. Switching to another App that will work and not be hounded to spend extra.

Great app and very good service. CedCommerce makes everything run much smoother. Thank you for all your help!

Even though I am not fluent in English, Avinash Kushwaha was patient with me and helped me with the basic settings. I hope to have my products listed on Amazon soon. Thanks!

PensXpress

2022-07-19

United States

Cedcommerce made it easy to upload my products to Amazon. Developers are very helpful and have lots of knowledge. Thanks.

I used Ced Commerce and they were wonderful so helpful and my products and uploads look great. I am very pleased and will use them again and again.

I had an outstanding experience with the wonderful lady who helped me this morning with product listings. As I am totally new to this. She was very Patient. your help was appreciated. What a relief! Keep up the great customer service. Thank you!

We're very happy with the app and the service. Our compliments to the chat service who was friendly and efficient resolving our questions with listings in Amazon. Fantastic service, thank you!

Had a great customer experience. This team is highly qualified and so professional. I will highly recommend them.

CedCommerce has apologized for the delay and the Issue is still being worked on. I am told it is an amazon issue and Amazon is still working on it.

Fantastic!!!! I'm extremely happy. I got help immediately when trying to figure out how to sync my inventory. He also showed me how to apply for GTIN exemption which saved me a ton of money. Thank you so much!

The app has a bit complications but anyhow support folks are very cooperative and they did a great job in the integration, mapping and listing. One of the guy was outstanding and I am writing review for him.

I have been using this app since last year. It's been great and whenever I have question, the support team is there. They are 24h customer service!