SRSLYLowCarb
2023-11-01
United Kingdom
This is an incredibly important integration for our business and the onboarding support call was exactly what I needed. Very professional
Nectar
2023-10-31
United States
Aditi was super helpful in getting my account set up and ready to start selling on TikTok Shop!
Primario Nesti
2023-10-27
Italy
After nearly two years of using Ced Commerce, I regretfully need to voice my concerns. While the app functions well when things run smoothly, it becomes a different story when issues arise. My primary disappointment stems from their customer service. Although they have consistently responded with courtesy, it often seemed that they lacked a deeper understanding of their own product. The solutions they offered were basic and unfortunately fell short of resolving my challenges. This back-and-forth became a significant drain on my time, leading to missed sales opportunities and considerable frustration. Considering this is a paid app, the value proposition diminishes significantly when facing these challenges, as the customer service seems to do the bare minimum in providing support. In the fast-paced world of online stores, time is of the essence, especially when you have active advertising campaigns. Every moment spent trying to troubleshoot with Ced Commerce was a moment too long. My advice is to consider other apps. While Ced Commerce might work fine when there are no hiccups, be prepared for lengthy and frustrating endeavors should any issues emerge.
Alpecin UK
2023-10-26
Germany
Aditi onboarded me onto the app. I was having a slight issue with getting some of my products to upload onto Tiktok shop. She was extremely helpful, patient and very professional and resolved the issue in no time! The support team is truly amazing!
Naturalistic Products
2023-10-22
United Kingdom
Great support! Really helped with setting up TikTok shop when I had no clue what to do.
2023-10-20
United States
CedCommerce and been the best solution i have found for import and exporting products to and from different marketplaces. I had a sku duplication issue and Prabhjot has given me great support to fix the issue.
Kho Bo Cali
2023-10-19
United States
Thank you Kartik for helping! they help me setup with everything even though there's some connection issues. Great customer service guys!
Bloody Bath Mat®
2023-10-19
United States
The service was amazing! Super helpful. I would recommend that people to give CED Commerce a try!
Autumn Hil Boutique
2023-10-17
United States
Great - I’m so pleased with this service, they helped me upload my products to TikTok Shop. I had a few difficulties, but they got me through all of them with ease.
Our Family Sells
2023-10-17
United States
Excellent customer service and help making sure you're onboarding is done correctly. Highly recommend from the experience I've had so far working with the CedCommerce team. App is very clear and easy to navigate and use as well.
Atakai
2023-10-17
United States
Support is helpful, and respondentI cannot express enough how thrilled I am with the TikTok Shop Connector by CedCommerce! This plugin has made my e-commerce journey a breeze, and it deserves every bit of the 5-star rating. The most outstanding feature of this connector is its hassle-free uploading capability. It's as simple as a few clicks, and my products are instantly on TikTok. I used to dread the tedious process of manually uploading my products,and uploading with other connector apps but with CedCommerce, it's become a quick and painless task. My products are now reaching a wider audience on TikTok, and I couldn't be happier with the results. Syncing capabilities have also been a game-changer for me. The real-time syncing ensures that my product listings are always up to date, and this has saved me a ton of time and effort. No more worrying about outdated listings or inventory mismatches - it's all taken care of seamlessly. But what truly sets CedCommerce apart is their incredible customer support. The support team is not only responsive but also incredibly knowledgeable. Any query or issue I had was promptly addressed, and the support team went the extra mile to ensure I was comfortable with the plugin. Their expertise and willingness to help make using this connector an absolute pleasure. The TikTok Shop Connector by CedCommerce is a must-have tool for any e-commerce business looking to expand its reach on TikTok. It's made my life easier with its effortless uploading and syncing capabilities, and the exceptional support provided by their team is the icing on the cake. I can't recommend this plugin enough. Five stars, without a doubt!
Siluets
2023-10-17
United States
CedCommerce is always there to help you when you get stuck or need guidance on the onboarding process. We've been working with them to get our products on TikTok and we feel they have our backs during the process. Would recommend.
Corkcase
2023-10-17
United Kingdom
very helpful service
MOCA HOME GADGETS
2023-10-16
United Kingdom
Thanks Ujjwal for your help today
Pedal Pawn
2023-10-16
United Kingdom
GREAT Customer service by Kartikey
SatinBoutique
2023-10-13
United States
Siddhartha Very helpful with install and setup .. Thanks, David
Rheos
2023-10-10
United States
My customer service agent was extremely helpful and it was a simple set up process!
Concordia Style Boutique
2023-10-07
United States
It works well, and CedCommerce's customer service is really good. Suryansh has always been helpful.
Dafresh
2023-10-07
United Kingdom
A Seamless TikTok Integration with Shopify: A Review of CedCommerce TikTok Shopify Connector Introduction: I recently had the opportunity to explore and integrate CedCommerce's TikTok Shopify Connector into my Shopify store, and I must say, the experience has been nothing short of impressive. In this review, I would like to share my thoughts and insights about this integration, highlighting its features, ease of use, and overall value it brings to my business. Reliable Customer Support: Throughout my experience with CedCommerce TikTok Shopify Connector, I have been thoroughly impressed with the level of customer support provided. The team at CedCommerce has been responsive, helpful, and prompt in addressing any queries or concerns I had. Their dedication to ensuring a smooth integration experience is commendable and further enhances the overall value of the connector.
Artificial Artist
2023-10-06
United States
Thank you Harsh for taking the time and patience to assist me!
Leggz Scrubs
2023-10-05
United States
The CedCommerce Social connector app was a great experience. I was stuck on the onboarding process and the HelpDesk technician virtually assisted me with the set up. After being frustrated, thinking I wasn't going to be able to open my online shop, the technician patiently walked through each step with me to completion. Thank you!!
Golf Store UK
2023-10-05
United Kingdom
Very good service - easy to follow steps very happy
Trailblazing Love
2023-09-30
United States
App is pretty straight forward to set up, was able to sync the desired product to Tiktok Shop. Not sure where the error is but none of my products are available for purchase though so defeats the purpose. History on each item shows 'OpenAPI' keeps updating the available inventory for all my items to 0. I opened a ticket with both Tiktok and CedCommerce to look into. Still waiting to hear back from TikTok but CedCommerce support looked into the ticket for a bit then ghosted me in chat. I got an email later that ticket was closed as resolved..but uhm not resolved. Not really happy with it, maybe I'll try another Tiktok interfacing app
Inspire Me Positive
2023-09-29
United States
Suryansh Singh Chauhan onboarded me onto the app. He was extremely helpful, patient and very professional. I was having a slight issue with getting some of my products to upload onto Tiktok shop. The support desk resolved the issue, a Big thank you to Prabhjot for excellent assistance! The support team is truly amazing! I have been having an ongoing issue with a previous app for 3 weeks where customers couldn't order. And in a matter of an hour all issues resolved with the CedCommerce Team! Thank you! Thank you!
OSS Combat Sports
2023-09-29
United Kingdom
Ujjwall's customer service was very, very helpful... five stars service. ... the integration was straightforward, and you even have the option to talk and get an automatic English translation on the screen.. amazing! ... this is s very very advanced system...