Reviews for Canteen ‑ Deposits and Fees

We needed an app that would allow us to charge container deposit fees in a variety of different formats. We switched from a custom deposit rule that never worked perfectly to Canteen Deposits and Fees and we couldn't be happier. We use a custom Shopify 2.0 theme that caused an installation error, but Sasquatch Studio helped us every step of the way to get the app working correctly. They provided excellent communication and support. We can't thank them enough for their above and beyond customer service. We highly recommend the Canteen - Deposit and Fees app and Sasquatch Studio.

As an alcoholic beverage company operating in Canada, this app really helped us clean up our processes - especially once it became automated. The guys at Sasquatch are always ready to help with any issues we've come across.

We were trying to find a way to charge a deposit on wine bottles sold both in-store and online. Canteen is exactly what we needed. Taxation on beverage alcohol is hard enough in Ontario, but Shopify does not make it easy - Canteen did. Now we don't have to pay our accountant as much!

Its been great to work with the support team they have been fast and very helpful. Easy to install and setup, just had a few custom items that they dealt with quickly and we are up and running

We had a problem with the chat feature to reach out for help, ok, you should use email to get in touch with them. But when Jordan from Sasquatch Studio contacted us, he helped us not only set up the app. He found another app conflicting with the canteen app and helped us fix all the issues. The app works perfectly even in the cart drawer which other similar apps don't. The app has no delay in applying the deposit, works with ReCharge (not known as an easy to work with app) and Jordan even pushed me in the right direction to make the app only work in Germany with its "special" deposit rules. From 1 star (because the intercom didn't work) to 5 stars for the great support. Thank You

I just added it and it sounds to work fine. It adapts perfectly to the right amount of deposit even if you modify product in the cart. Will see with time if it is stable. Very useful and easy to install anyway.

I was looking for an app that allows us to automatically add eco fees to the customer's cart without them having the ability to remove it for some time. This app is definitely the solution! It is so easy to set up, and works great. I am so happy we found Canteen.

We were looking for a way to incorporate fees associated with selling recyclable bottles, and this app did exactly that! There were a few glitches at the beginning, but the support team was great to work with and didn't give up until the issues were resolved. Love working with them.

I used this app to add a bottel deposit to some of my products. I can highly recommend the app! The support is simply amazing, super fast, friendly and the app is easy to set up! Thanks guys, I was looking for an app like this for quite a while!! :)

The app seems essential but does not work with the Ella theme. Maybe the problem comes from the cart in ajax. You should also be able to apply the rule to all the products in the store without selecting them one by one.

They updated the app a couple days after our trial ended and I left the a 3 star review. The main issue was we can't search for products making it unusable. Seems this is fixed. Because the trial is over i'll need to wait to try again. When we contacted support they were nice and friendly. They couldn't help us at the time and needed to do an entire app update. We had to uninstall a couple days before the end of the free trial. (also we were hoping it would work on POS which we though it was originally listed as compatible. But now it's not) I could have miss read in the beginning. We were searching for something POS compatible so its strange we would have tried this when it wasn't.

Support was very quick to accommodate to our unique parameters. The app works very well and doesn't allow the customer to evade the fees. I tried multiple apps before Canteen and every one of them didn't make the cut. Great job Sasquatch.

Super App, leider kann man über den Warenkorb das Fee Produkt entfernen was dazu führt das es nicht gezahlt werden muss und das Produkt leider auch nicht addiert werden kann. Sobald man mehrere Produkte im Einkaufswagen hat und dann die Stückzahl ändert wird nicht mehr das Pfand aller Getränke angerechnet sondern nur das des bearbeitetes Produkt,