Reviews for Bundles & Upsell | PickyStory

Carlos was a huge help with changing some format and display elements in our cart. And so quickly too! It's so amazing to use an app with actual human support rather than bots.

great customer service and support! Uğur Can was very helpful :)

Victory Chimp

2024-09-18

United Kingdom

Incredibly buggy app, promising the world in future updates but offering little value in the here and now. Ongoing development on app features broke our cart over a weekend forcing uninstall.

Excellent support from Ugur. Thanks again!

Coco & Pud

2024-09-12

Australia

Good Help support and Customisation from the team. Thank you

Very useful app for us.

Good app many options and very fast service if you face a problem. Ugur Can is replying really fast and helpfull. Only part is i think the pricing is a bit much, i will see if i ts worth it after the 30 day free trial.

Takkleberry

2024-09-09

South Africa

STAY AWAY! BUGGY AND EXPENSIVE. This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered. It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have. Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team. At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to. Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for. I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced. UPDATE: After the app responded to my review (falsely - I had requested to migrate to their new version for a full year and they told me this was not possible!), they did NOT rectify the issue in any way. It continues to be absolutely terribkle and a bunch of liars. PLEASE STAY AWAY!!!

Special shout-out to Uğur Can, whose excellent customer service made the whole experience even better. He was incredibly helpful and responsive, answering all my questions and ensuring a smooth experience. Highly recommend both the product and the team behind it!"

Sehr guter Kunden Support

Amazing prompt and usefull customer service. Uğur was so kind and professionnal helping me to setup my widget exactly the way I want as I'm a graphic designer (and so hard to convince when discussing design and widget customization possibilities.) Well... he did it :)

Vote or Dare

2024-09-03

United States

Ugur did a great job with product knowledge informing me on the different use cases on which best fit my business!

Such a great app - easy to use and the chat support is super helpful. I wasn't sure how to customise the design of the Picky story cart to match my store so I got in touch and Uğur made all of the changes for me. Really pleased

Awesome support and awesome stuff!

Good app design and nice support team.

Lovely!

Super cool app and very good and fast customer service (thanks Valentyna)

Awesome support thank you.

Ugur provides great support

The support is amazing! They always help you super fast and are very kind. Ivan helped me out and he did things very fast because I needed to run my ads and helped me a lot :)

Easy to use app. Solved an ongoing issue I had with mix and match bundles. Carlos in the helpdesk was extremely helpful and guided me through step by step.

great app and great customer service, especially ugur can was super helpful!

Thank you for this great review. Keep growing with PickyStory!

Carlos has been a great help! very polite and helped me with all my needs!

This app is very good for upselling and creating bundles and deals. I have been using the app for quite a long time now and the customer service is outstanding.