Reviews for Bundle Builder

I had been looking for a solution for weeks and even employed a shopify expert who couldn't deliver. Then I found this app. It does everything I needed it to. The only down for my platform is the ack of ability to integrate subscriptions which I believe they are working on. Also the customer support is quick, polite and very helpful. Thank you.

AMAZING! I got results in just 48 hours I made enough to pay for 4 months! Thanks so much from the bottom of my heart! Made my shops first transactions amazing!

The only bundle builder that allows for mix and match and volumetric discount in one product. I'm so happy with this app and how it performs. It really has helped increase my average order value.

We've tried over and over again to use this app but it is very glitchy and does not work properly! We've lost a lot of sales using this app and support cannot fix the glitches either. Do not recommend.

the UX interface makes it so easy to build out bundles. and the support team is absolutely amazing. Have seen it increasing our AOV orders, so I'm excited to launch seasonal promos and BYOB bundles moving forward!

What should i say, great support and a great "app". Support is fast and they do their best! cheers Sven Jack - Der Haferflockenriegel

Bundle Builder syncs really well with our accounting system, Netsuite. It is straightforward and gets what you want! They resolved a pressing issue and fixed straight away. Thank you Dale & Jess!

If you need a bundle builder for your shop, look no further - this is it - this is the bundle builder you've been looking for! The app itself - extremely easy to use, nothing more to say! The Staff - The staff I've dealt with have been nothing short of amazing! So I will say it again - If you need a bundle builder for your Shopify store then this is it!

The bundles are not properly tracking inventory on a few products and customer service has been unable to resolve the issue for several weeks. I am canceling, hoping that customer service refunds me for the month that they have been trying to resolve my issues.

We LOVED Bundle Builder and it worked great, until we wanted to add subscription services to our site. We set up Recharge for our subscriptions, and now Bundle Builder does not work. It dumps our customer's bundles right at checkout, leading to so much frustration. We are now tasked with finding a new bundle app that can work with Recharge.

I was looking for a specific layout for my bundle and couldn't figure out how to get what I wanted. I reached out and waiting a few days to hear back. I work in customer service so I understand the need to be patient some times with this. someone reached out and a matter of minutes had the app doing what I was looking for! Very pleased with their customer service!

Overall great app to use on the site & increase on ROI. Unfortunately their customer service is terrible. I've reached out several times & no one got back to me which was disappointing. I really hope they sort this out as you could lose customers.

I am very disappointed in the support. Recently an update was made to the app which removed one of the reports that my company relied on heavily. It’s been two weeks now since I’ve reached out to them on my own and about a week since the soft handoff with Shopify. I’ve received no response and Shopify support was also very useless in this matter. I’ll be finding alternative options for my stores moving forward.

The perfect app for our usecase. Installation was easy and worked from the start without any problems. We have been looking for that kind of bundle builder for years.

App is fine when working - customer service team is a little slow on responding. would be great if they had a live chat function instead

Just Tragic. I have installed Bundle Builder for months, and it just doesn't work. Countless hours spent with Shopify Support, a contracted developer, and no results. When we said the app didn't work, The Bundle Builder support team just sent through an arbitrary reason, that Shopify didn't agree with, and our own developer couldn't agree with. The support team go a week or more without contacting us, then state its been escalated, only to find nothing happens, at all. Stay away. They have no idea.

Had a very good informative onboarding call with Harriet. Really helpful. I like this app and it seems to fit with our expectations.

bonjour, J'ai retiré l'application malgré que ce soit trés bien mais des fichiers bloquent le bon fonctionnement de mon site. où puis je contacter le développeur ou le service client s'il vous plait

The app works very well and what is also impressive is that the basics for further customisation have been coded and the accompanying documentation are in place. Wonderful team of patient people who take time to troubleshoot and explain everything.

I found this bundle app to be more straight forward than any other bundle apps I tried. I found the articles for setting up the bundle helpful.

At this point unusable. They offered to help almost a week ago, but they don't respond to email in a timely fashion. I'm at 6 days. The UX was really hard to figure out. I had to wait days for an appointment for help, and mostly figured it out during that time, it seems like it will be a great app. There is easy to add CSS to help the design flow and better match our site. They had a few helpful suggestions. Mostly they pointed out that my configuration was an issue that i needed someone from their team to help fix the theme so the checkout worked correctly. That was almost a week ago, have you heard from them? My 14 day trial is almost up, and I still can't use it. I'm hoping this review will help with their communication.

It works very well. Although it may not be the custom solution we needed, as a third-party app, it allows a fair bit of customisations and their customer service, not the fastest but very effective!

We've tried out a dozen of bundle apps with great ratings, and this apps just so outstanding. First of all, the documentation is so well-structured and written compared to its peers. It is so easy to use and straight forward. It might not have have all our desired functions (like doing bundle on product page). But with an app this well-designed, we can actually get some workarounds and still get great results.

Does exactly what i need, and when i ran into an issue support literally responded in 5 minutes with a solution :)

The app is working great so far, I got sales immediately. Customer service is also excellent and they value your feedback. I would recommend taking advantage of the free consultation call, you get to speak to a real person live on video.