Reviews for Boost AI Search & Filter

Their response is fast. Customer service is full of patients. Their developer is great. They can always fix our issue very quickly.

We've been using this app for 4-5 years and the customer support has gone downhill. With our use-case, customers use the search function 70-80% of the time making it a critical part of our business. Version 3 of the app loads much slower than V2. It's so slow that customers often mistakenly use Shopify's native search before the app even loads in. Our conversion rates dropped considerably after switching to V3 that we had to revert back to V2. When we contact customer support the solution they provided is "to wait for the app to load, then use the app's search". How do you expect us to tell this to our customers or change their search behaviour?

Great support team, helped me modify the search feature to fit the design of my website in a fast and professional manner. Highly recommend this for people with less coding knowledge because of the support team, who are willing to help.

Very versatile and customisable app. Good support as well. Most importantly the developer experience is great. Some app creators are doing their best to prevent all kinds of self installs etc (probably afraid someone's going to copy their app), but Boost has proper instructions for developers in mind.

It's the third time I choose Boost as a solution and they always deliver. I have to notice that this time it was really challenging, we had a lot of custom stuff in the store, some of weren't compatible with the standard. Boost's support team made so much for us and made sure everything is working fine. it was fast, professional and a super friendly experience. I won't stop recommending them! thanks a lot guys!

We do not recommend this app. It breaks our collection pages. Our developers cannot find a workaround like many 3rd party apps. Usually, the response time to fix it is quick. However, our collection pages have yet to function correctly in nearly one week, and Jayson needs to provide the proper support. This is not defamatory; it's just true. We've used this app for a few years. However, we will find a new one or build something ourselves ASAP. Very disappointed in the Boost dev team's response time.

It is the perfect app available on Shopify app store for the filters and the team provides the best support. Very prompt response from Lina (Support Team).

We chose Boost because it did everything that we felt we need in a site search engine. We had issues with our cart after we installed this app, the ‘ajax cart’ feature was turned on by default, which conflicted with another app AND the theme cart drawer. It took us 2 weeks to figure out the issue. Sharing in case you notice issues with your cart after install.

Best app for store if you want to allow your customers find item fast. Easy to set up and understand logic how it works. And amazing support for sure!

Useless app! AI is a big word, please use it properly............................................................

I have explored numerous apps and settled on this particular one. It works very well and I am now quite satisfied with this app, so I would highly recommend using this app.

Works very well and if you need any help with setting up the app and the filter in your theme customer service is always there to assist you.

Great App - Customers finding it very easy to skim thru our products and can clearly see the sales going up. As we type, the App suggests exactly what one need to buy! Also, we approached the support team for a technical enhancement & they treated it with high priority & incorporated it within no time. Appreciate the support!

Like all the others absolutely terrible, countless hours of fixing all the problems this app has caused with the theme, collection pages and more. Not worth the hassle much better search apps out there.

Great app, intuitive design. Makes front end design so much easier. Very helpful support for any queries or questions.

This is a great app, offers so many different filter and display options and the search works really well. The customer service is great, very helpful and knowledgeable.

The App is always up to date on the latest changes made by Shopify and support is very knowledgeable. Seldomly is there an outage or issue they can not correct within an hour.

Support is quick and efficient, able to provide different alternative. However they do not have live chat.

An excellent app that is very feature rich and it's continuously improving. Their customer service is outstanding, Oliver was incredibly helpful and solved some key issues for us. This app is easily one of the best apps on the Shopify store. It's a great app with a great team behind it!

This app was good, until their recent version updates. We have dealt with numerous issues since, including incompatibility with theme edits, caching problems, speed/performance, and styling changes that have affected our websites majorly. Avoid at all costs, at least until they resolve their many issues at present.

Boost team is incredibly fast in responding to issues. They're always on top of it. The app is also very straightforward with vast knowledgebase that you can depend on.

Great responsive service. They were able to add extra metafields as well as alter the app to be able to use variant metafields as filters. Had a few other minor issues that they fixed as well. Very happy with it so far! We have not launched out site yet and we have a bit more to do, but so far very happy with it.

Great app if your store carries big inventories and you're looking for a simple and practical way to setup and manage product filters. The support provided by the Boost Support Team is amazing. No matter what kind of issue you're dealing with, they will find a way to help you sort it put and make sure your store is running smoothly. Absolutely reccommed them.

Be careful!!!! This app has destroyed my theme and has ruined my collection pages! The customer support is not responsive, and they see no problem in what they have done!! I am wondering if previous comments are real or bought! Really.. I am absolutely disappointed with their support - D I S A S T E R

Sajid from support was great with customisations on custom themes. Quick response time and updates. Would recommend.