Reviews for Booking App by Webkul

Webkul support is very nice. today, I got a problem with my app. so I contact them for help. I found that their support works very fast and very calm.

I have been interacting with Ayush Kansal for about a week now, for various issues I was facing during installation of this app. All issues have been resolved until now. Some of the basic features are missing from this app, which I would expect in a paid app, related to RENTAL TYPE. Hope that the Webkul Team continuously listens to customers and enhances the features of the Booking App at a fast pace, so that we can continue using this service. Thank you for great customer care... keep up the good work!

Vraiment super application et le support est au top du top ! Je recommande ! Merci pour tout ! je conseil à tous cet application !

Top notch service to get started! Recommend based on the set up and will review once used for a bit but super happy with it to start with. Great flexibility in booking settings!

Very helpful in helping fix a couple issues and he even went out of his way to help me with a couple other edits to make my cart more presentable!

What a helpful team at Webkul! I installed the booking app and I had troubles when pressing the "Book Now" button, the Cart didn't refreshed automatically on my Custom theme with Shopify. Very unpleasant and strange problem but the Webkul team never gave up trying to find a solution even when it was already after working ours. They worked more then two ours on this problem. So thank you so much for all the help because I also asked additional questions that also got answered. Special thanks to Supriya for her patience and making sure it worked perfectly.

This app proved quite useful for me and is pretty easy to implement. And the support team especially Pooja is awesome to work with and is super fast to respond to any queries that you may have and also very patient with any doubts/questions that you may have.

Webkul has an amazing product with exceptional customer service. I was struggling with proper implementation and they responded swiftly and effectively. I highly recommend them over any other booking app!

Great booking app and outstanding support team ! The team helped me to entirely configure the module to meet my needs, and I had a few... !!

The app takes a while to load, however, the Webkul support team has been outstanding in assisting us with our customized efforts.

I had some problems with the booking app in the beginning but customer service was very helpful - all working now :)

I currently have a 90 email thread open with them trying to sort out issues. Honestly, the app conflicts with literally any app on the store. It took a week trying to get it to work on the shoptimized theme and I'm still having issues every day. The customer service is not the best. They tend to have to be explained things a lot. I have sent tons of traffic to a store that is glitchy as hell and ended up with double bookings. The booking button has gone missing on mobile and I'm sending traffic to it and they don't even get back to you with help to sort it out. I have been waiting for hours and sometimes days for responses. I literally could not have been more patient but I just can't go on like this anymore. I would definitely like a refund! They even try to pass the blame and have told me no one else is having problems with it. We build ecom stores on a daily basis and have done for years. With this app, we have had over 5 major issues across 2 themes and over 1 month of troubleshooting (I have literally spent days!!) Thanks booking app for totally costing me time and money! Update 9th July 19: They asked me to change my review and i spent an extra couple of weeks with them trying to get things working right. Getting loads of complaints from customers and we had to stop our store running until we solved the problem. We spoke to book that app and within 24 hours they did the whole thing for us and we were live again. They are without a doubt the best option. customer service was awsome.

Great APP! We are utilising it for offering deals on behalf of beauty establishments, this application when used in conjunction with the MultiVendor Marketplace is super valuable to us.

The app is good but has a bug at the moment. In the cart page, it doesn't display properly the booking details for a booking product but instead it outputs an array like this wk_booking: {"timezone"=>"Asia/Manila", "slot_date"=>"17/09/2018 (Mon)", "duration"=>"", "from"=>"", "to"=>"", "timestamp"=>"", "rest_time"=>"", "availability"=>""}. Also it doesn't allow the store owner to put a Book Now button to the single product page for a booking product but only an add to cart button. It would be nice if the add to cart button in every booking product would be replaced by a Book Now button.