Reviews for BOLD Upsell AI Powered Upsells

The app lacks BASIC customization like changing background colors and text, for that though, they have a development team... that will YES charge you... apart from the milking every month you will get from them

The Bold App has been great. I installed the upsell app and it's user friendly. Contacted support for assistance with the set up and editing, worked with Harpreet and he was so helpful, patient, and totally guided all the way through as well as provided me with links for tutorials that will be helpful in the future.

Working great! I am using this to sell one-time boxes to people who subscribe to my subscription box. The support desk (Rajni) is very helpful and helped me make code changes to the display of the upsell pop-up.

The design is a little poor but functionnalities are very well done, it's very interoperable (like with side-cart functionnalities of other editor) and reporting is very good. Lots of possibilities and settings.

I used this app to help me from leaving money on the table. After three days I earned quite a bit of money that would have been missed.

The app is really great- the only problem is I can't add the same product as a trigger before checkout. So if you want more of the same product it only let's you add it as a trigger when adding to cart-- but then doesn't allow you to discount it. Customer service is great and Kelsey was very helpful and even stayed 15 minutes later past their closing to help me. I'm going to keep trying because the team is really helpful.

Challi was great! I needed a slight cosmetic change to the display of the popup window for our promotion and he was quick to resolve the issue for us! Highly recommended! Thank you, Challi!

I really loved using the app, but most of all the customer service is absolutely amazing. Challi listened patiently to all my problems and was able to help me with everything I needed really quickly and efficiently. Highly recommend Bold Upsell and thank you very much to Challi!

Great customer support from Harpreet! He helped us troubleshoot an issue, and even did CSS customizations for us... everything we needed got resolved within 5 mins of starting the live chat!

The associate Rajni rocks! Helped me get done what I needed when I couldn't figure it out! Thank you for your help!

I use this app to increase sales and encourage add ons it works brilliantly with the discount app - and if you do stumble upon issues bolds support team are fab Kelsey has helped me sort a few glitches this evening and the live chat was great I am in the UK so as always it means working late as the team are in Canada -- STAY SAFE EVERYONE - Rewclothing.co.uk

I am just satisfied with their service .and kelsey is just too much lovely & friendly :) keep it up guys.

Kelsey helped me through adding cross-sells with discounts and made the process so easy! Thanks and looking forward to a boosted AOV!

Great app! does exactly what it says it does. Most apps ive tried don't work well with the other apps I have on my store but this one is great. Had a small issue but Kelsey and Harpreet solved it for me within minutes. So happy!

Jed North

2020-10-22

Canada

Gets the job done and has very fast and thorough tech support (Harpreet). Would recommend if you're looking for an upsell solution.

1 Star because it's not good enough that your old code stays behind and slows up the theme. I don't think it's good enough that you won't help uninstall the code..

Another one of Bold apps that is full of bugs and for which we are charged handsomely. On the last upsell I lost $32.36 because the discount was calculated wrong. When I raise the issues, the only answer we get is someone will look into it. Refunding some of the monthly fees we are charged is never an option.

Laurel is a very nice person in support! He helped me and always was very friendly and kind. Great and fast support

Rajni was awesome! Needed to change the way something appeared in the app. Hit them up on live chat, explained the issue and he fixed it in 5 minutes. No lengthy back and fourth via email like with some apps. Just a quick easy fix.

It's great to use and it really works well. I just would like to have some more features concerning design and options, but I'm sure updates will come. The bold Apps are overall great. So 5 Stars is absolutely okay. Thank you

Tech support is super responsive and eager to find a solution. I was helped by Kelsey and she did a great job helping resolve the issue.

We've been using several Bold apps for years and they've been terrific. Laurel at Bold support was really helpful answering all my questions.

Great app to increase average order value. Support is always there to help. Thanks Harpreet for your support!

I have used their customer support twice and they are awesome. this is a time when most places make you use a ticket ...not them - they help you right away!

My theme code was overwritten, Harpreet was very helpful and even added the code for me. Fast responses and quick solutions. very happy to see live agents working at a fast and effective pace.