Reviews for BOLD Memberships

Every time I contact Bold, I get almost immediate response via email and of course immediate response via chat. GURI assisted me multiple times with this app and Customer Pricing App. GURI is quick and knows what he is doing... Thanks

Great app ! Great service ! Great Team !

If I could leave zero stars, I would. Absolutely nothing worked after they installed the app. When contacting support, I would only receive links to videos and articles (which I had already watched & read). I called twice, you don’t reach anyone but are told to leave a message. I have not been called back once. I have two open tickets on my issues...no help. I’m uninstalling and going tonfind a different app. So frustrating!

Everyone who helped me was awesome! I had trouble installing the widgets on Mailmeetup.com and they happily obliged to help me out!

Badass Backpacks

2018-04-04

United States

Just getting started and I'm already impressed with the app and with the customer support. Great experience so far! Thank you Bold.

great app but customer services is really poor! Please and please do a better job with your client and don't leave them in the dark.

Great product. Although I had a little trouble re-installing myself when I updated the theme, the support team jumped right in and got it done in just a few hours for me for no charge. Seems rare you get that kind of support these days, especially without additional costs or anything! The product runs smoothly, we have happy members, and are grateful for the team at Bold!

The Customer Service with the girls and guys at BOLD is seriously top!

This was about the easiest setup imaginable, literally in less than half an hour we were up and running and we are really happy!

Fast and responsive. Awesome Customer Service.

Copious Crafts

2018-01-31

United States

We have been changing our focus from straight retail to a membership-based company. Recurring memberships hit the mark when it came to ease of use and also integration with wholesale pricing. I have found you can always trust bold apps to help your business achieve success with a Shopify store.

Recurring Memberships app is a great fit for my online store! Customer service, help and support from Bold is amazing and is THE BEST you will find anywhere! Special mention for great support from Zachary and Bhumi.Thank you from SeaHouse Imagery!

Electriceye

2018-01-15

United States

Bold was the perfect solution for our business. The app works flawlessly and the customer support is top notch!

This app is just absolutely amazing. I use this app for both of my companies and couldn't be any more satisfied. From the abilities of the app to customer service (especially Dan) you will not find a better service for your store. Keep of the great work Bold!

I can't rate this app highly enough. The customer service was amazing! I was assisted by Bhumi, who was in constant contact with me throughout the whole process both by email and telephone. It took about a month to set up as what I wanted was slightly more complicated but Bold's response time, support and overall friendliness exceed all my expectations. A big thank you to Bhumi for your help and patience and to everyone at Bold :-) Highly recommended!

I'm sure this is a wonderful app and the promise is enticing. I will warn you about this. If you do NOT have a full-time web developer, forget this app. This app requires you to modify your basic Shopify store code. (Yes, I realize that's unbelievable, but it's true.) You sure as heck better know what you are doing if you're going to modify the code. That means...who is responsible for the app - for your store breaking down? Shopify? - NOPE - You modified THEIR code. BOLD? Maybe - unless they can convince you that YOU are the problem. YOU? - Yep - That's where the ultimate responsibility resides. That's why I say, unless you have a full-time Shopify-certified web developer, you'd better think twice about buying this add-on. It took me 24 hours to realize my mistake.

It is plain and simple, Bold's customer support is very impressive. Since installing the app myself two weeks ago, they have answered two separate questions I had quickly and thoroughly. GREAT PRODUCT, GREAT SERVICE!

Unlike most websites, ours is B2B. We are using the recurring membership app to create groups types of buyers, assign them to clients. The create special areas on our website for them. I believe this will help us greatly with our clients and in turn help us increase retention and sales. Most wholesale accounts only offer discount pricing. With Recurring Membership we are creating an experience along with assigning specific pricing to our clients. Bold is the only app developer I have come across that has direct fast support. They have always been able to resolve my issues. Sometimes it is the most simple things that cause to longest delays. I was on a telephone support call with Bold for their app Bold Cashier. While teaching me about how the cashier app works, he solved another issues I had in setting up Bold Multi Currency. Bold has always been fully committed to building and supporting apps for Shopify. I always recommend them to everyone who has a Shopify Webstite.

I had a problem getting the payment buttons to work, so I contacted support by email. They were quick to respond (I sent my message on Saturday and they fixed the problem on Monday). This sort of support gives me confidence in using their other products. Very pleased and relieved!

I got great help and service for the setup and a bit of customization which was great. Zachary from support was very helpful and responded very fast.

Hard to believe this app has great ratings. The integration process is horrible! The support is horrible! Instructions on how to do things, you guessed it... horrible!

This is the best app I’ve seen for creating recurring membership site. It connects easily to Shopify and the staff have been really quick to answer my questions. It is very user friendly, great App!

Great app. Easy to use but so powerful with a great price. Exactly what I was looking for. Bold commerce apps are all great. Recommend them for everyone who wants to make a step ahead and increase his sales

Call center can not start a new membership. Not workable for us.

Good app. Makes processing memberships pretty painless. A few setup issues here and there, but the support team is great to work with and has gotten us past those hurdles. All in all, well worth it.