Reviews for BOLD Discounts ‑ Flash Sales

Lo que he visto hasta el momento me gusta mucho, aunque aún la estoy testeando. Parece fácil e intuitiva.

I was excited about the app and their suite of products but a bad support experience pointed me elsewhere. Inept support more concerned about their positive/negative rating than actually providing support. Lack of communication and finger-pointing when action not taken. Slow response - problem left unsolved. I ended up going with another app that does the same thing. Sour taste left for BOLD and I will be avoiding all of their products going forward.

it amazing it give me a good idea i hope to improve your apps it usefull for all thanks for you all

Unless you have a TON of time do NOT update this app from an earlier version. I would recommend waiting until forced (cross your fingers it won't happen). They will offer a 'free' manual install if you have a customized theme but I don't know about you, but I don't want anyone messing with my theme code (which they don't have any experience with) with no oversight. Overall I'd lump this app in with the general bad IT practices that are far too common with the Shopify community, but that shouldn't give them a pass. UPDATE: I ended up letting them do the modifications on our store after they assured me that they knew what they are doing. Well, once they did the work (totally unannounced) our cart no longer worked (our customer service let me know) so I had to roll it all back. They also left a published test-product sitting around for purchase.

Great support - Kelsey was quick / efficient and very helpful. Would recommend this app for feature and amazing support :)

Martha of Miami

2020-09-15

United States

I used this app and it worked great during the free trial. Once I used it for a bigger discount on more products, that's when the issue started. First problem, it turned all my "Out of stock" products in to "Sold Out" even though they had been selected to "Continue Selling When Out of Stock". Second problem, after I deleted the discount to correct the issue, the discounted price still continued to show and products continued to show "Sold Out". I manually changed over 100 products to remove the discounted price, but after a few minutes they all went back to the discounted price. I then tried an Import CVS file of all my products with the correct price, and after a few minutes I had the same discounted price and "Sold Out" appear. When I reached out to customer service, the representative kept blaming other applications in my store on the issue. I hadn't had any issues with the other apps that have been working great for months now. I have used the Shopify platform for 5 years, I have a pretty good idea on how the apps work and how they integrate. This new app triggered a series of problems on my website, and they would not want to admit it. I just wanted to uninstall and reinstall the application to see if the problem could be resolved, but they would avoid answering me on whether I could do that or not, so I am uninstalling. I liked the app before the issues. Hopefully, you won't have my same issue. Good luck.

Hello Hello HelloHello Hello HelloHelloHelloHello HelloHelloHelloHelloHelloHelloHelloHelloHelloHelloHello

Great app. Easy to use, and does the job! However, if you have many products the app can take up to 10 hours or more to apply the discounts. Also, we have recently requested the app to be removed and it has taken over a week and multiple emails and they have yet to remove the remaining code on our site. Update: after they saw the review they reached out and removed the code.

I have been searching and trying different app that can work on extra discount offer. This one work the best so far and the supporting team is very responsive on my inquiry. Thank you!

its goodddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

It's not working great and i've been waiting almost 10 days. still not help getting the app installed correctly. My sale is over now so it was messed up the entire sale.

Great app so far! Very easy to use and lots of features. Much nicer to use than organising discounts in Shopify

Amazing app!! You can create discounts REAAALLY easy. The best part is the customer service! Challi solved all of my problems! The only "issue" is that the installation is not automatic, so they have to do it and it takes a while.

genial nos gusto mucho esta genial nos gusto mucho esta appgenial nos gusto mucho esta appgenial nos gusto mucho esta app

Prices sometimes come up correct and other times are incorrect. It is become a mess with our customers

very cool love it i think it will work let's see compelling the purchase is cool xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

great experience- the app is super stable and works very well. Installation was done by Bold-took a few days but worth the wait to make sure it works properly. Loving the app. Also- Big thanks to Taylor for all the hard work getting the app installed so quickly and without any downtime.

I used this app in the past and it worked great, I just re installed and when trying to access help pages I keep encountering 404 pages. I thought this would be as simple as before... Hopefully I will get some help

This app didn't do what I needed for my own store, which is fine as that happens frequently. However, even after deleting the app, it has caused issues in my theme which has completely changed the layout on my collections pages and the way my prices are shown. My website does not load properly and looks unprofessional. I have reached out to their support team a few days ago and have not heard. I would not recommend this app, even if it did what you wanted it to because their customer service is unresponsive.

I'm having great experience with the app and the support team thank you very much for helping to make work easier.

seriously how long does it take to get this app back up?????????????????????????????????????????????????????????????????????????

I purchased the original Discounts in full and now I'm being forced to upgrade and pay a monthly fee which they said would never happen. Now I'm out my original investment and have nothing to show for it. I'm beyond pissed and no one will even bother to fix the issue.

Customer service is non-existent. Don't install this app unless you're confident that you won't need to use it within the 14 day trial period, and be prepared to have to wait longer than that.

I was quite ecstatic to download this app in hopes of being able to clear out my summer collections only to be faced with the task of dealing with the most incompetent team in the world. It took them nearly three weeks to get anything done and when they finally "fixed their issue", their app deleted me entire collection. Don't tell me you are sorry, just be more careful and deliver what your business promises.

Please avoid Bold - all of the apps. See my review about Upsell - you will spend countless hours on support getting bogus information and they can't even get the app to work. I've had problems with Product Options obliterating my Shopify variants - unfortunately, it was working fine and then one day it screwed up my variants. I had no idea - here's the problem - it may work one day, but tomorrow who knows? Who has time to continuously check this? Who has time to spend on support, doing one thing and then being told the next day that's not right. AVOID THEM.