Reviews for Back in Stock: Restock Alerts

Back in stock is an awesome service! A must have app! Worth having in your store. Thanks for great service!

Great app! Just what I needed and a great support team. I highly recommend this app to handle conversions for when an item is back in stock. Thanks guys! :) Updated 5/2/23 These guys are still amazing!

This app has been very helpful notifying our customers and blends seamlessly into our product page. The customer service responds quickly and gives great instructions.

The App is great and also the customer support was very friendly & useful. The helped me with the integration.

Great app for notifying customers of inventory changes. Easy interface to use and quick customer service

We've been using the Back in Stock app pretty much ever since we opened our Shopify store. The app is constantly updated with new features, and the support team is always very responsive. It gives you great insights when it comes to the demand for your OoS products, helps you identify which products you should bring back, automates the BIS requests from customers and BIS communications to clients once a product is back to help you convert customers down the road. Great app, great team, great features :)

Adept Cosmetics®

2023-04-17

United States

The app stopped working so I emailed their customer service and did not get a response for 24 hours. Normally I would be ok with that, however, they charge $90 a month. During the down time I found an app (Channelwill) for $45 a year that functions the same exact way and their customer service replied back in 5 minutes.

This is an essential tool every seller should have. This app has been great for us and all of our customers!

Great App. Generates a good amount of what would have been missed revenue had we not had the app. Highly recommend. ***Updated. Unfortunately, I had to lower the score. Restock notifications are no longer sending instantly or near instantly. They are taking at least 30 mins. to hours. This is bothersome because it causes us to think something is wrong and we spend an unnecessary amount of time trying to trouble shoot. They also have a "chat" service but no one is ever available, so it turns into just an "email us" feature. ***Update again. Restocks not sending, we have to contact support every time we have an inventory update. We will not be renewing our membership.

Fast support and the app overall is easy to use. I've used this app a few years prior and after updating my theme never added it again.

Customer support was very fast and efficient. They were also damn helpful with some of my request regarding the usage of the app. Highly recommend as the app does it job along with a superb customer support

Great app for back in stock notifications and genuinely great service. I couldn't figure out how to reposition the alert button and customer support helped me really effectively. Super impressed with the service so far!

I highly recommend Back to Stock for its exceptional service and quality app. Our experience was made even better thanks to the excellent assistance of Jorge, who went above and beyond to help us resolve an issue. Thank you, Back to Stock and Jorge, for your outstanding customer support! Five stars all around!

sound app that is easy to set up and customise. the support team is responsive and helpful. good value.

Very good app and great support. Whenever we've needed them to look at an issue, they've always been quick to help us resolve the issue. Would definitely recommend you try them out.

Quick and excellent service. I will recommend this app to everyone. It has been reliable, we have been using it for over 3 years.

Back in Stock support responded to our request right away with a very detailed and helpful explanation. I was impressed with their responsiveness.

I chose Back in Stock from my friend's recommendation and I am SO happy I did. The process was so easy I feel like I clicked 3 buttons and it was integrated! Then, I couldn't figure out how to make sure the "Notify Me" button would show up even if only one size was OOS, so I emailed the team and they fixed it and replied within 5 minutes. So happy I went with this app over the others.

Would highly recommend! Quick help over email when I had a formatting issue. The app has been great in driving more sales after we have sold out of an item.

Outstanding customer service and assistance. Baaqi is a rockstar. App is easy to use and our customers will really appreciate it. Plus customer support is ready at a moment's notice. A+++

Generally a very good app. We have been using it for a few years. It works well 99.999% of the time, which is better than most. Once in a million, it does send an erroneous message when the item in question is not back in stock but a message is generated and sent anyway. We tried working out what was causing the error but couldn't pinpoint the problem. As it has only happened on a few isolated instances over the course of a few years, we would still recommend this app overall.

App is great and simple to set up. Also has great customer service, always very quick to respond!

Great app and easy to set up, the customer service team is very responsive and helpful. Also works with translations.

Very straightforward and easy to use. The support team is also very responsive and speaks normal non-engineer language!

The app works very well. I really appreciate the customer service team – they're always very quick to answer and very helpful.