Reviews for Back in Stock: Restock Alerts

データインポートを、BISの中の人にメールでお願いして、1,2日のうちに対応していただけたのが助かりました。またインポートのレポートには成功した行のリストと、インポートできなかった行については理由が書かれていたことも助かりました。

I had some trouble setting it up, but you were very courteous and quick to respond. I was very impressed! Thank you!

Selfie Leslie

2022-09-13

United States

D’Angelo was very helpful. We needed to migrate some settings to a storefront and he was able to do it for us seamlessly.

SunJack

2022-09-13

United States

Back in stock has generated significant sales for us and done so automatically as items have gone in an out of stock. They have also been helpful in getting any issues resolves quickl.y

ThirdLove

2022-09-02

United States

The customer service is 10/10 super quick and efficient. I had an issue with the company logo on our customer's notification and they were super specific about how to solve it.

great app, easy to use, support has been fantastic, very quick to respond, I use on two shopify sites.

We use it for...drumroll please...Back in Stock notifications! And it works great. Quick and friendly support.

amazing support! We had an issue and contacted support and they resolved our issue in less than 5 minutes - really love this app so far!

We have found great success with the Back In Stock app. Previously we had to manually notify clients of items back in stock through a general email to our entire client base. This app allows clients to sign up for product specific notifications when a product goes out of stock. When we update our stock, the clients that requested notification were promptly emailed with a follow up email 2 days later! The orders started coming in and we could not be more pleased with the ease of the app. To top it off, we had a question for customer service and reached out through the app dashboard. We received a prompt response from a knowledgeable customer service member with easy to understand instructions. The customer service member was available for follow up questions and followed us through the update until they were sure we got the end result we were after. I highly recommend this app!

Customer service is very helpful! I give it a 4 because I wish I was able to add the notify me button on my end but they work quick, very professional, and effective.

Great app and awesome service! Helps tracking the demand and helps with production projection and how much to order as well.

Back In Stock has been a very resourceful app for our team. The team has been very prompt & quick with responses in our goals.

Exceptional app and exceptional support from D'Angelo. We needed help installing the buttons on the collection page and D'Angelo helped with it. Highly recommend this app!

This app is an incredible sales driver and provides great insights for missed opportunities. D'Angelo from the dev team has been a great support! Very quick and helpful responses.

Great app for avoiding disappointed customers walking away permanently. The developer is very responsive to requests, too. Recommended.

This app has been a huge boost to our sales, and it provides some great flexibility for us when we have a limited amount of product on hand to notify customers about. The app support team has been very quick to respond to our questions and work with us on solutions.

Servizio clienti veloce ed efficace. L’interfaccia e le funzioni sono le migliori trovate nell’app store. Raccomando vivamente.

I reached out to tech support for help with the Back In Stock app - I was shocked how fast my call for help was responded too AND it was fixed immediately! Thank you!

The team was able to resolve the problem within an appropriate amount of time. We were satisfied with the solution given.

Blackbird Fabrics

2022-08-10

Canada

We have been using the app for over 1.5+ years and it is a great value for us and our customers. The customer service team is also very fast and effective with helping on any troubleshooting we have had. All around a great app!

Cambio & Co.

2022-08-01

Canada

Been using this app for 2 years, in theory it's great. I love the UI on the website, it has a great set of features with email+SMS. Lots of custom options to make it a great fit for our business. However it fails at one thing, one major thing.. you'll do a restock, have dozens of customers waiting for a notification... and... nothing. The app doesn't send the notifications. You write to support, sometimes they help you and manually send your notifications, sometimes they make you talk and talk and talk without actually fixing the problem. Emails are not being sent, which is the most basic thing this app should do. It's unfortunate, I even signed up a second store, but at this point I can't recommend this app anymore, those bugs are not getting fixed and support isn't able to fix it it either, and we are left with customers not getting their notifications.

Nice app, and great customer service. I compared a couple of alternatives and that app was the one helping me the most with my needs.

The App is a nice little revenue booster! We use it to stay connected to customers wants and let them know when they are back-in-stock. It's a great customer experience. Two improvements: 1)We would like to be able to customize the email template more to our brand look and feel. 2) It would be great to be able to send out an email on style not just style/color. Often we get the style back in stock but in different colors than what the customer signed up for

Excellent customer service. So useful. Once people put in their details they have made the decision to purchase so this app is invaluable.

Back In Stock is amazing app! Customer support is on point as well. If you want your customers be alarted when their favorite products are back in stock, I highly recommend this app!