Reviews for Ordersify: Restocked Alerts

The support used to be good, but I'm not getting an answer to my question for almost a month. Nobody responds. And the feature set, UI & UX haven't changed in over a year. Confusing to use, honestly.

Bought the paid version then no-one in customer service respond to me for over 3 days. I'm still waiting so the app was pretty useless.

Support was really quick and fantastic! We had issues using the app with our current theme ( Be yours by Roar) Andy from customer care fixed our issue and had the app up in running in less than 30 min!

Fantastic and easy solution for sold out items which are coming back on stock which controls the notifications to customers plus pre-orders and more. Outstanding and fast support. Highly recommended!

I've been using this app for several months now. It's GREAT! Get it! I love it for my apparel brand and have recommended it to my entrepreneur friends. The customer service is extremely responsive. I've only had to reach out for help on one occasion, and that was to have them integrate an inline "Notify When Available" button on our product pages. I received an immediate reply to my email and the request (along with revisions) were completed in less than an hour. Honestly, had I replied to emails sooner, it likely would've been resolved in minutes. Thank you again, Andy, for the prompt and excellent customer service!

Ti siamo molto grati per aver recensito la nostra app. Significa davvero molto per la mia squadra. Cerchiamo sempre di offrirti la migliore app e speriamo che ti piaccia. Se hai ulteriori domande, faccelo sapere. Vi auguro una buona giornata!🥰 Linda

Simple, nice UI design and great customer support. Andy was very patient with my questions and kind enough to edit some code for me to make the notify button displayed in a way that match my store design. Very happy with this app.

So glad you are satisfied with our customer service. Thank you so much for the kind words and 5-star feedback! If you have any questions or issues along the way, please let us know! Best Regards, Linda

So far so good - really quick and helpful support.

Amazing customer service. Super speedy and problem solved in under 5 mins. App is such a great feature! Thank you

Really great app and great support!

Great job! quick and efficient

Edited Review- I was having issue with the "Notify Me" button coming up on products where inventory wasn't tracked. And I was also having issues with the Coming Soon and Pre-Order features. I emailed multiple times and was pretty frustrated after 2 weeks of no one answering but finally today Andy came on and we went back and forth through emails a few times until all my issues were fixes. The app is really great and was exactly what I was looking for, the lack of the 1 star is just for the initial slow response from customer support. If you're having issues keep messaging and someone will eventually get back to you!

Despite some initial problems, everything now works properly.

Easy to install, customer service answered quickly to make the widget compatible with my theme and the best part is that they have a free plan, so if you are a small business you can try it out before paying a fee if you don't need to send many notifications/month. Highly recommended!

Very nice and speedy support, they quickly fixed the problem within hours just in the same day :) Appreciated

Best support, quick fixes in less than 12 hours. Will keep using the app, has helped me a lot over the years

very efficient. Wasn't showing properly for my theme at the beginning but they fixed it right away.

The app is easy to set up and use. When I ran into a problem (the "notify when available" button was showing on in-stock variants instead of just out-of-stock variants) the Ordersify team was quick to fix it, and they also helped customize the size of the button.

The app would not install on my Shop shellyparts.de (supply theme). Support-Team responded immediately and within 24h everything was fine. Excellent!

This App is perfect for our site and exactly what we needed to customise our alerts. The customer service is prompt, friendly and easy followed. I can't recommend highly enough! Glad I found this APP!

I'm really happy with this app. It's useful to not only send a notification to the customers when what they are looking for is back in store, but for me to have an idea what should I prioritise in my next buying cycle. I spotted a small issue after installing it and provided feedback to the developers whom acted immediately on it and fix it in no time, like really fast. So far very happy with the results and the speed and good communication with the team behind it.

I really like this app. It's one of the most simple and straight forward apps we have. It's easy to use and actually does what it's supposed to which is unusual for Shopify apps. We have had some things that have needed sorting out by support but generally these have been dealt with fairly quickly. I am aware that the support team is very small so things might take a bit longer but then the app actually works so it's worth waiting for! Definitely recommend.

Very clean and nice & app user interface is good They helped me in setting up as well its very good thanks

Great app and even better support from Andy! They were very quick to resolve an issue i had. Thanks again!