2015-12-15
Canada
You get what you pay for, I guess. The code is fairly weird. Somehow they hide the main box of the app by default in the template. I had a hell of a time getting it active on my theme, and then I ran into random errors in their admin panel, so I decided to uninstall it. I sent them 2 emails with no reply, however, I didn't give them a lot of time to respond, so I'll give them the benefit of the doubt there. Edit: No reply whatsoever from the developer, so down from 2 stars to 1... Edit 2: Got in touch with the developer. Seems very helpful now that we've connected. He installed the app for me and it seems to be working. A few things that could use some polishing, preventing it from a 5-star rating, but I think the developer redeemed himself.
Bottines 2
2015-10-08
Netherlands
So far so good! Very good service with helping installation and the app looks good (same style as our site) which is rare! We will need some time to see if it gives commercial result but am happy how it works so far.
Allparts UK - the UK's premier supplier of guitar, bass & amp parts
2015-06-12
United Kingdom
Excellent Service and App! We had a problem with the App when they updated it, we got in touch and they sorted it out in no time! Now our customers can use the email service again so they don't have to keep checking back for a change in stock levels. Chris
Little Black Diamond
2015-06-02
United States
App is functional, but doesn't handle variants very gracefully. Can't set quantity thresholds for firing emails (e.g. more than 1 should be restocked before it sends emails). Support is non-existent. Each of those issues is worth a star.
Rock Ribbons ~ Handmade Eco Gifts
2015-04-16
Australia
Looked like a great app but lack of service, no reply to two emails and I've decided to remove app from my store.
Asthmatic Kitty Records
2015-04-03
United States
Didn't work but needed something quickly. Form would appear on product page but then disappear.
Alban Football
2014-12-18
United States
Support is prompt and will install it for you. Product works well. It's a good app for it's price.
Rio Ritz Boutique
2014-12-16
United States
Emailed support 4 times to help upload product so I can notify customers. Now will have to unload and have my IT person reload a new app where I can actually get some support if needed.
Bonny Bubbles
2014-12-09
United States
I initially liked the app, however the functionality on the back end for me was not working properly and that's where I got lack of service. App was installed and I needed some help as it wasn't functioning in the restock date area. I sent a message for help on this and no reply back. So I uninstalled the app and it's still remains. Why is it still there?
Sub-Shop Bondage and Fetish Superstore
2014-12-09
United States
Excellent app, exactly what we were looking for. It sends emails automatically rather than us having to somehow keep track of all requests. Customer support is excellent and the customizable email template allows us to brand our correspondence to the customer, keeping the guest experience cohesive throughout the visit/request/ordering process. Customer service support is excellent. I mention it twice because they not only set up the program for us (for free), but also helped to troubleshoot the email template issue we were having, both done quickly. We would definitely recommend this app!
Tiny Altar
2014-12-02
United States
Just what I needed. The Notify Me button and message appears where the customer can most easily see it and use it. And customer support is amazing! They did the configuration and customization for me very quickly - free!
theonlinechic
2014-11-29
Australia
Great App, Great support – I requested app installation and customizations to look and feel. Support got it done right away. All for just $3... I am Super happy. :)