Syracuse Cultural Workers
2024-05-16
United States
Just started using. Gave four stars instead of five stars because we've only been using unless than 2 weeks. However, we would not be able to process our orders without B2B. Will try to give updated review as we get more familiar with this app.
La Mycosphère
2024-05-14
Belgium
Some bugs appear sometimes, but the support is always really responsive and professionnal.
My Store
2024-05-13
United Kingdom
i have been working in the shopify platform for a few years now, never have i come across customer support like this from an app developer, Emma is fast, efficient and knowledgeable and this seems to radiate through the whole team. The wholesale solutions app just works, i think people will know how important an app "just working" in shopify really is. we run a complex wholesale format and this covers it. i rate this highly.
MuseARTa GmbH - B2B
2024-05-12
Germany
The support team is super helpful, friendly and also manages to solve any problems that occur with the implementation of other apps. Definitely recommended!
Parrs Products Wholesale
2024-05-07
New Zealand
Customer Service rating: 5 stars Really happy with the support from the BSS team. They make it easy to work together to find a solution to any of the questions I have. Joy and Jena have been so nice and helpful! App Review: 3 stars This is not a plug an play app. EVERYTHING needs to be installed by the dev team. The flow of how everything works for desktop, requires you to also explicitly request for mobile and tablet as well. This is frustrating when personally, I'd expect the same behaviour for all devices as a default, not the exception. This has led to much frustration. The only saving grace is that they have been able to provide great customer service and quick solutions to all of the issues raised. However, there have been MANY issues.
ThailandSnus.com
2024-05-06
Thailand
Always very responsive to add ant additional features or customise others. Very happy with them all.
bringts.ch
2024-05-06
Switzerland
We are using a relatively old theme and were struggling to implement some modules on our own. Via chat, we consistently received fast assistance, and the developers offered to look into the issues and the app implementation themselves. This approach worked wonderfully and the app now runs flawlessly within our old theme. We are extremely satisfied, truly excellent support!
m+c wholesale
2024-04-25
United States
The support team has been very helpful so far! It's so nice to pick and choose what features you want as well.
Resolve Designs LLC
2024-04-25
United States
It works great as a B2B tool. It is essentially like Shopify Plus but way cheaper. The support is very responsive but you do have to negotiate the time zone difference as they are in Vietnam. They even edited my theme.liquid so the discount pricing from B2B worked on another price per unit app I have installed. So helpful!
ideas4lighting
2024-04-25
United Kingdom
Ridiculously expensive
Decorative Resources
2024-04-24
United States
Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.
Villager Jim Trade
2024-04-19
United Kingdom
The team have been brilliant from start to finish. They helped us quickly and effectively. Many thanks
Glow By Tatum
2024-04-17
United States
LOVE this app and the customer support. One of the best!
Blueland Wholesale
2024-04-17
United States
BSS support in particular has been fantastic! They're very responsive and eager to help merchants address any problems that arise (shoutout to Jocelyn!).
Ccell Supply Europe
2024-04-17
Germany
The customer service is really great and endeavours to answer all questions and help you quickly. The app sometimes rounds the prices a bit strangely. But I can recommed 10/10
vertikal
2024-04-17
Mexico
The app works very well, exactly as it should. The big take away though is the excellent support team, who were able to resolve a Theme integration issue very fast with very good communication through out.
Shavi Coffee Roasters
2024-04-16
Georgia
Great customer service! Super fast to respond and very efficient to fix any issues. We had a few fixes that needed to be done and they did it all super fast no question asked! Love this
Gaon Store
2024-04-16
Mexico
I am extremely satisfied with the excellent service provided by Emma and Jonas from B2B. They have resolved all my doubts, helped me install the app on my store, and I am completely satisfied with the responses and attention they have provided. Highly recommended!
Evnex
2024-04-14
New Zealand
BSS's support team have been fantastic with assisting me with setting up their app integration with our Shopify store. The installation of some features is a bit tricky and they quickly fixed issues that came up when I tried to install myself. Definitely recommend them for their quick responsiveness and great attitude.
linen-o
2024-04-12
Canada
BSS Commerce has must have apps for B2B stores. We are a B2B company with 2 stores and after searching and trying other apps, came across their apps on the Shopify store and they have all the solutions we were looking for. From registration management of customers to order qty limits and even adding a customer order note field, they have it all. They have a well-trained team of certified designers that can & will create/customize the apps to work flawlessly with your website. Jennie and her team customized 2 stores for us. In this day and age, it is impossible to get ahead as a business without the support of gurus like BSS Commerce standing behind you. The attention is fabulous, and the staff is superb. I have already recommended BSS Commerce to several of my business colleagues & will continue to do so. They are and will remain my "web gurus" in the future to come. A big THANK YOU to them."
Glassola Tools
2024-04-10
Canada
App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.
Airgarden
2024-04-10
Australia
I encountered an issue with installing this app but their support was great and help me out promptly! Awesome support!
Ethical Grace Business
2024-04-05
Italy
Great app, works very well, fantastic customer support. Contacted them for an issue, in a couple of hours Jennie and Joy fixed everything.
Leaxy
2024-04-03
United States
I used another wholesale app on Shopify and quickly had issues. With BSS, I needed help installing the code into my website for custom pricing. I set up a call with the team, and they were able to update the code on their end within a day to where my custom pricing appears just for our wholesale customers. It looks great, and I've had no backend issues with the website while using this app.
Fanattik-Trade
2024-04-03
United Kingdom
Exactly what we need and great technical support, highly recommended.