Reviews for B2B Wholesale Hub

L’ applicazione ha continui malfunzionamenti, attualmente il mio sistema di listini non funziona da 10 giorni, non ho avuto nessun riscontro con l’assistenza ne tanto meno un risultato, il mio canale di lavoro è inattivo da 10 giorni, tutti i clienti non possono accedere ai listini e non c’è niente da fare, senza parole

Have used their app plenty and it is really useful, their support email is very helpful and got my issues sorted, the only thing I wish they had was an automated way of importing price list updates so that we can get that done when new values are needed without having to do it manually but overall great product and very friendly staff

very helpful support team getting everything set up for us. I haven't ran into any issues with this app.

金額が反映されないバグが多く日本のB2B取引では使えない。 金額が反映されないバグが多く日本のB2B取引では使えない。 金額が反映されないバグが多く日本のB2B取引では使えない。 金額が反映されないバグが多く日本のB2B取引では使えない。

Die App ist einfach zu bedienen und macht was sie soll. Der Support ist sehr gut und reagiert sehr schnell! Ich bin sehr zufrieden!

Ideal para crear descuentos para usuarios registrados y también para los pagos por transferencia. Atención al cliente muy buena y eficaz.

I'm still getting into the app, but the customer support with the setup was great. Prompt and Understanding. I look forward to using the tool more.

Poor customer service. So many glitches. Now all my thousands of custom prices have disappeared, causing much frustration amongst my customers.

Kay and team are so prompt with answering any questions/sorting out any trouble we have with our set up! It's nice to know that we can always ask for help :) Looking forward to exploring the full potential of this app.

Kay from the support team was very helpful and quick to make changes to the app/theme for us during the set up process.

The app works beautifully and all 3 times we required support the service was quick and efficient. We look forward to a long working relationship with the Wholesale Club team.

We still set up wholesale. Kay solved our problem promptly and politely. We are so satisfied so far.

We are still setting up our store and Kay has been so prompt with sorting out any issues we have had. Great experience so far!

Antum

2023-01-01

Mexico

Wholesale Club app has worked for us in an amazing way. After long hours of research, we gave this app and the additional products such as (custom prices) a try and we can say that this app has plenty of options to treat different customer levels the way you would though of it (just by setting tags to our customers). Also, the customer service has been amazing, because we receive very quick and on point responses even on holidays.

Terrible experience, the app does not work with large inventory stores. It gets stuck and partially works, not a reliable solution. I wrote for a month to support asking for help, their startegy was to deny that their was a problem in the first place, and after weeks of back and forth of this I got tired and ended up switich to another app. They take more than a day to reply. Our store sells 90% wholesale, so this was at the core of our business. After many years of using this app, all I can say is I was dissapointed. The app sudenly stopped working and nobody cared to help me. I even subscribed to the top tier pricing plan to get better assitance, nobody cared. Please don´t reply saying that you were on your holiday break, I started with issues since Cybermonday and getting close to new years, still no solution

The app works works well and has great support. They are very responsive to special requests and customizations I've had.

Great customer service and very quick to get any questions answered or hop in the backend of our site to fix any mistakes I made during the install. Can't recommend enough!

Support is terrible, as far as my experience has gone its only an email support which in my opinion is utterly useless, when issues come up you need them fixed now, a chat support or even better a person to talk you through problems would be ideal. Integration has been very difficult for me and it doesn't seem to work very well on the site, I wouldn't recommend this app, my experience has been very poor from the start. To your point below, asking people to pay more money if they need help is fairly poor in my opinion. I have been going through emails back and forth for a week now with your staff trying to organise this app. We could have sorted all this out in a 10 minute conversation or on chat support. However if i pay more money you will help faster?

Customer services is great! Which is HUGE for an app! It makes all the difference to be able to contact someone who understands the mechanics of the app and how to solve problems quickly. Kay was so helpful and thorough!

This is the best wholesale apps you can find on shopify apps. i already tried others apps and this is the best one

UNSUN Cosmetics

2022-11-10

United States

Wow! After using Wholesale Gorilla then switching to Wholesale Club?? Wholesale Club was very helpful. and available.

The best app for Wholesale...more than 2 years with you....Gret Support!!. Thank you guys. Regards..

We downloaded this app to allow wholesalers to login to our website and see discounted prices on our products. It works exactly as we hoped and Orbit support has gone above and beyond to integrate this app into our website.

We have used the Wholesale Club app for years. I had my first glitch ever, and customer service was competent and efficient, solving my issue quickly. Simple, effective Wholesale App!

This app does Wholesale for Shopify right. Custom pricing is a huge feature. Support is unparalleled. Keep it up!