Reviews for B2B Wholesale Hub

Amazing support team that can help with anything you need. The app itself is also very good and does exactly what it says.

Supercross BMX

2021-11-08

United States

Used to work great, but changes seem to have made it very buggy. I keep e-mailing support and get no response. I wasn't going to leave a review, but Shopify keeps asking me to, and I need to find a better wholesale solution. I really wish this was working better. It was a great app when we first started using it 2 years ago, but the changes and lack of customer support are making it difficult. And the constant customer complaints from our customers are getting old.

Excellent app that allows us to run the same storefront for retail and wholesale customers. Support is very helpful in dealing with installation issues.

The wholesale club app is working as intended and the team at Pixel Union have provided exceptional customer service!

We use this app to discount certain items for our wholesalers, while enforcing a minimum spend. We recently had a issue with our theme as it contains a popup cart. Their developers took a day to respond with working alternatives.

I use this app to give certain customers a discount. I give a very large range of discounts to one category of people and this app lets me set a custom price for each item. They are also extremely helpful for any issues and will usually fix anything within 24 to 48 hours. 10/10 will recommend for anyone looking for custom discounts.

I would recommend this app. I used it for custom pricing and it works great. The support from Pixel Union is excellent.

I used this app to discount each customer group. This app is really useful and the customer staff is really kind. They always do their best when I require or ask something. (The staff name is Kay in my case) I super recommend this app!

Such great and easy functionality. The support is what makes this app great- the team at Pixel Union did a fantastic job helping get set up and ironing out kinks in the theme. Phenomenal support and aid. THe app really powers up the store and makes our life easier.

Staff are efficient and lovely to work with. App works great and covers all basis that we need in a wholesale app :)

Great app and even better customer support. Can highly recommend. The best part is that the app doesn't duplicate products which makes stock management a lot easier!

日本から、越境ECを展開するECサイトの卸売先用の売価表示に利用しています。基本的な流れは、登録された顧客情報のうち、卸売先に該当する顧客データにタグで #Gold #Silver などを付与し、タグ毎に異なる売価設定を表示させるというものです。タグ毎に対象商品（コレクション）を設定できるため、A社に提供できる商品と、B社に提供できる商品を区別しつつ、共通の商品でも卸値を変更することができます。 OS2.0 DAWNテーマに対応し、サポートも丁寧で推奨できます。

Took a while to get the app up and running as it wouldnt work with other apps and we had to wait for those app's developer's to delete the code. Now its up and running its working great! And the support from Wholesale club has been brilliant

Sensational support from Kay and great app functionality - exactly what we were looking for. Wholesale Club is like the "poor mans" Shopify Plus. I say this in a good way because your getting core Plus function (wholesale pricing) without the plus cost or plus commitment. Customization of the app took less than 24 hours thanks to the great support (thank you Kay). Highly recommended if your looking to create B2B pricing, run a VIP program (using tags), build a B2B ordering process using Shopify (fully automated, or automate as much as you want). This is exactly what we were after and its works a treat. Thank you Pixel Union (the company), and thank you Kay (the person)

Great support and response. The app is easy to use. 100% recommended for wholesale setup without the need for a separate portal.

Great app! We have a lot of custom pricing tiers and different types of customers and Wholesale Club makes assigning custom pricing to accounts a breeze. Customer service is always super helpful as well

September 2021: We got excellent support from James who sent a detailed explanation including supportive videos to help us solve an issue we had been facing for quite a while. After several requests for support before that didn't work out well, we finally got the support we needed and the issue could be solved easily. July 2020: What happened to this App? We've been using it on 2 of our shops - at first it was great. Now it's full of glitches, we keep getting customer complaints, customer service is poor at best. Response time is long and they general blame the issue on us??? Time to look for a new solution. What a shame.

This app solved the issue of needing to have different price levels for various customers. We used this app in conjunction with an auto tagging app so our customers are automatically tagged when they create an account. Once logged in the see their correct prices using the Custom Prices part of this App. Custom and Technical support has been very good. We are very happy with this app and solved our issue of needed at once various customer levels of pricing on each item on our store.

最低数量の設定、数量以下で発注したときの注意表示の設定など、素早く対応してくれました。大変感謝しています。このアプリがなければ私達のビジネスは進みませんでした。このアプリを作ってくれてありがとう。これからもサポートよろしくおねがいします。

We use the Wholesale Club app for exactly whats it's meant for, to sell our products at wholesale pricing to our retail buyers. Works good, the quick order form helps retailers place orders quickly when they know what they want, the net30 terms is industry standard and a must have for us. It keeps tracks of current and past orders easily. If you are used to fulfilling orders in Shopify this is a walk in the park to use. Just tag customers with the appropriate tag for their discount and the rest happens. Allows tax exemption for resellers. Not much negative to say, Pixel Union has been responsive to any questions and quick to set it up for us. I would recommend this app for anyone selling wholesale or who wants custom discount pricing for those cherished return customers.

Installation was quick and easy and Wholesale Club is all in the style of my website which I thought was important. There was plenty of time to try out the app and I asked support a few times for explanations. They were patient and explained everything in a simple way and even helped me to adjust some of the general settings.

Great support! The app works very well. Please add multi currency feature too, and my business will bloom :)

The app has been seamless and user-friendly. Excellent support services. I dealt directly with Rob and he was very helpful and timely with his responses.

Awesome customer service. The team was easily able to help us iron out some of the install issues we were having - quick and very responsive. App function is fairly limited but does what it's supposed to do. We've had good customer response.

Awesome customer service - quick and very responsive. Was able to figure out issues with my custom theme in a few days.