Reviews for Awtomic Subscriptions

Awtomic has been a great partner to our business! They have worked with us to create customized solutions that meet our unique product needs. In addition to having exceptional technology, every person we have interacted with has been friendly and very responsive. I would highly recommend them both for the product they have created and their ability to understand the business and provide great customer support.

Extremely happy with this app! The installation and implementation were seamless. This subscription platform surpasses any previous provider in both features and service. If you're considering which subscription app to try, save yourself the trouble of testing others—just read the reviews.

Awtomic has been a phenomenal tool for our business. After evaluating many different subscription apps, I found their out-the-of-the box functionality to be superior and a great fit for our brand. Their digital roadmap is consumer-centric and spot-on for where the industry is headed; and they've been able to meet our tailored data requests for a complex business. Above all, Awtomic's service is exceptional. We migrated a year ago and it was the quickest, most seamless launch I've ever experienced--largely due to their team's technical knowledge, attention to detail, and ability to quickly address the minor issues that arose. Through the migration planning process and execution, they were very communicative, transparent on what could and couldn’t be done, and they were a true partner in helping to find solutions. They essentially delivered what they said they were going to. Our team could not be happier with this partnership we've established.

I can't say enough good things about Emily and the Awtomic team. They have been more than accommodating for every question and request we've had, even with very complicated and custom program needs. We've used several apps in the past, including Recharge and a custom app, and Awtomic, especially the customer service, is far superior. I highly recommend Atomic for your bundle and subscription needs. If you think its a risk to make the switch-- I assure you its not.

A Game Changer for Online Subscriptions. I recently tried Awtomic for subscription management on Shopify and it's amazing. Passwordless login – customers can access their accounts so easily. This alone has reduced so many calls to our customer service. Another big win is their best-in-class churn mitigation. We've seen fewer cancellations since using it. The intuitive reporting and dashboards are super helpful, making it easy to see how our subscriptions are doing at a glance. Priced just right, with features like flexible subscriptions and a top-notch support team, Awtomic is a no-brainer for Shopify users. Highly recommended!

fabuwellness

2023-11-02

Ireland

The support from these guys is absolutely stellar. Would recommend.

We are only 2 days in and already loving Awtomic! The support has been incredible. Our migration process was seamless and the Awtomic team (thank you Brian!) took care of everything. There really was very little we had to do. Emily has been amazing and patient with us answering every little question and making sure we are setup for a successful and profitable experience.

A fellow business owner turned me on to Awtomic and I haven't looked back, we made the switch from ReCharge and we are SO thrilled. The portal is more customer friendly and everything about it is easier for us. Set up was such personal service and everytime I have a question, the support is amazing. Awtomic is easily my favorite Shopify App!

Support team is very helpful in resolving issues. Response time is within 24 hours. Highly recommend the app if it fits your business needs.

My team and I have been working with Awtomic Subscriptions for almost a year now and cannot be happier! Any and all questions I have are answered in a timely manner, and during set up (which can sometimes be confusing with any new app!), every step of the way I had Emily there to assist. The Awtomic team was able to ensure that our subscription landing page perfectly matched our website theme and continue to roll out updates that we love!

We're really enjoying using Awtomic to grow our subscription program. The backend experience is very easy to navigate and we are able to get very granular with variant specific needs. We've also seen significant growth to date and less churn compared to what we were seeing with our other provider.

Awtomic revolutionized our subscription service, enabling us to serve our customers with an experience that allows both automation and customization to take place. We were able to transition our business from a complex, custom-built infrastructure to a Shopify-based platform with a subscription service powered by Awtomic. We've not only achieved a remarkable 50% reduction in costs but also elevated our commitment to delivering exceptional experiences.

Home Dough

2023-07-03

United States

Awtomic provides all the features I've seen all the major subscription options offer at much higher prices. A key feature for us was a Subscription Build a Box, which we found worked well and was pretty easy to set up in the backend with a little assistance from support. Support was helpful.

Awtomic Subscription is an invaluable resource for any company offering subscriptions. They offer amazing customer service with prompt and efficient troubleshooting, especially from Senam, who is my go to girl for instant solutions. Since last year that my company has been using their subscription application they have made tremendous progress with new innovations around their app that have proved invaluable to us. From intuitive features like swapping products in to collections and email notifications, batching the orders, they are leaving no stone unturned in the subscription business. The level of professionalism and care they bring to their work is undeniable and something that truly sets them apart in the industry. For all this, I highly recommend Awtomic Subscription to any business looking for efficient subscription services. Congratulation to Emily, Adrian and entire team. Keep us the Good Work. Five stars from me!

We have been using Awtomic for over 6 months now and the team have been incredible. Their app has done everything that it said it would and where we had requests to add bespoke and custom functionality, Senam and the team have been extremely accommodating, going above and beyond what would normally be expected. I'm looking forward to growing with Awtomic in the future.

From the very first contact with Adrian at Awtomic, our experience has been 5 star! This was our first foray into autoship, and we interviewed 3 providers. The level of engagement and follow up with Awtomic put the others to shame. As the owner, I particularly appreciated that, despite our modest size, we were treated as VIP’s from day one. In terms of product, performance, attention to our needs…Awtomic has never disappointed. Any questions were answered promptly, the user experience on our site has been excellent..basically this company, Awtomic, is clearly in this market niche to be the leader! Just can’t overstate how happy we’ve been with Awtomic! Steve Bennett President Intuitive Nutrients

Our customer experience with our previous subscription partner was detrimental to our LTV. Mediocrity has been the subscription industry standard for too long. We’re so thrilled to finally have a partner that prioritizes great user experience, from their portal to their native upsell capabilities. Awtomic is ever-evolving and optimizing to delight our customers, boost retention rates, and has a level of creativity and thoughtfulness that has been missing from this category. Unifying our checkout experience with Shopify has boosted our AOV thanks to the native support for our upsells, and has dramatically improved the workflow for our CS team.

We are extremely pleased with our user experience of the Awtomic App. In our opinion it is the number one subscription app out there. The founders will go out of their way to customize your onboarding experience, truly understand your business, and accommodate your operational needs to ensure you have a great transition from your current storefront into their offerings. As the owner of a small company, every order and each customer is critical to our success. And I can confirm that the founders of the Awtomic app put me at ease that the whole customer transition and overall experience would be smooth and that I could rely on their technology. There have been no bugs no issues, and the team has gone out of their way to help me integrate their app onto my website and also meet my deadlines. Definitely recommend.

Amazing tech support! Senam, Emily and Awtomic team have been very helpful when we needed help. I really appreciate their help along the way and I highly recommend this app

Senam was - and continues to be - very helpful and available to answer any questions. Awtomic suites our needs perfectly - we are able to give our customers the subscription options they need and the order variety they want. The migration process was simple and handled by Awtomic team, which was a relief. Operating the dashboard within Awtomic is straight forward and easy to navigate. We're excited to keep giving our customers additional options as Awtomic continues to grow and offer more capabilities - we're emailed about all updates and add-on services. We highly recommend Awtomic for your subscription needs.

I've had this app for literally less than 2 hours and Brain from the support team has already done more for me than any other subscription app on Shopify! He has helped me with everything. He has not said "No this can not be done" once! AMAZING 10/10 customer support. Also, really cool app with amazing features. Highly recommend for businesses that want to run subscriptions!

We have tried a countless number of different subscription and bundle/build-a-box apps available for Shopify however absolutely none come close to Awtomic. It is an incredibly easy and straightforward app to use with a great range of customization options. The team provides amazing customer support. On the few occasions we've needed assistance they have replied swiftly and fixed our problems without any hesitation. It was like having my own developer on hand. If you want to boost AOV and LTV there is no better option. Trust me.

The team at Awtomatic has gone above and beyond to ensure everything works out smoothly, truly a 11/10 customer service. Senam answers questions quickly, and she also helps hands on to make every step of the setup easy, even though I was initially intimidated by the idea of setting all of this up myself, the team has made this a fun, supportive experience. Then, of course, THE PRODUCT! I searched for a long time for something that is as versatile and has the amount of options to fit my needs as this one does, but none have compared. My favourite feature is that my customers can choose & customise what they want to get in their subscription box. Thanks again to the Awtomatic team, especially Senam, for being so great at what you do!

We grew from 0 to over 400 subscribers in 3 Months. Incredible customer service from the Awtomatic team who set up our subscription program exactly as we wanted it. Our customer retention has never been this high and we are just getting started. Thanks Emily!

This App and the team over at Awtomatic are really great. The team helped us to easily migrate a large number of subscriptions from WooCommerce over to Shopify, providing detailed guidance along the way in addition to helping us with our complex subscription product pricing. Couldn't recommend a better team!