Stecklingeversand
2024-08-06
Germany
I had problems setting up Avada: Cookie DSGVO Compliant and Avada SEO Suite. I met Hana during support. She is breathtaking and immediately offered me help with both apps and took care of all the settings for me. She is also super friendly and personable I've never had customer service before, thanks Hana
Livinghelper
2024-08-04
Switzerland
A top service ! Within a few minutes my request was clarified by Hana. The app is clear and simple. Top !
Craft a lot
2024-08-03
Netherlands
For the first time i used the chat because i could figure out how to check something in my code and Pamela helped me perfectly!
PlethPost
2024-08-01
United States
Super simple to set, especially for those of us that are not great with legal wording. Customer support has been fantastic. Hana really helped me out with what I needed and was very efficient and kind in doing so.
AERA
2024-07-31
Germany
We would like to thank you from the bottom of our hearts for your outstanding support! Especially Hana, your tireless patience and commitment guided us through the challenges we experienced at the Cookie Bar. Your ability to keep a cool head even in stressful moments and always find a solution, no matter what time of day, was simply impressive. Kevin, you also deserve our thanks for your support and teamwork. Together you managed to overcome the challenges. We really appreciate your hard work and dedication. Thank you for being part of the team! Best regards, AERA Clothing
Moto Termico
2024-07-31
Germany
Support is very good and always here to help! Kevin helped me customizing the banner!
Kaan Cayoglu
2024-07-31
Germany
I had an issue with the cookie banner occuring again and again even when clicking on "Accept" or "Deny". Luckily, I got help from Prakash regarding my issue. His reply was very fast. The issue has been forwarded to the technical team. Now, I just have to wait until the issue is really fixed. Thanks to Prakash for the nice communication. Thumbs up!
foliapro
2024-07-30
Germany
Schnelle und kompetente Hilfe im Chat. Die Mitarbeiterin "Hana" macht einen tollen Job :) Ich empfehle diese App und den Support mit 5/5 Sternen.
Tao-K9
2024-07-29
France
Not that easy but Hana was of great help on implementing Goggle Consent process. Thanks a lot !
Visioneer
2024-07-29
Philippines
We had a fantastic experience with the Avada GDPR Cookie Consent app! The app is incredibly user-friendly and efficient in ensuring our site complies with GDPR regulations. I also want to give a special mention to Tiana from the Avada support team. She was very helpful, knowledgeable, and responsive. Tiana quickly resolved any issues we had and provided clear guidance on optimizing the app for our needs. Highly recommended!
FinA Wellness Store
2024-07-29
Austria
Cookie DSGVO Konform is an excellent app for ensuring compliance with data privacy regulations. The app is user-friendly and effective. However, what truly sets it apart is the exceptional customer support. I had the pleasure of working with Hana, who was incredibly helpful and knowledgeable. She went above and beyond to assist me with my specific needs. Hana's expertise and patience are commendable. I wholeheartedly recommend this app and its outstanding support team!
CutieMeStore
2024-07-29
Ukraine
Thanks! Awesome support from Lydia
Beri Collection
2024-07-26
Australia
I m a beginner but looking good service
Little B&B
2024-07-24
Poland
Kevin, Thank you so much for your help!
The Natural Health Market
2024-07-24
United Kingdom
Great app and great support helped us get onboarded, with minimal fuss! Thank you.
RelievePro™
2024-07-23
Denmark
Hana did such a good job, she deserves all the best. my cookie consent now works perfect because of her!
MaisonMystique
2024-07-23
France
Responsive and professional assistance. Many thanks to Audrey for her help and kindness !
miba.pet
2024-07-21
Germany
Just installed the app and setup was good and easy but translations are really bad! German is listed as supported language and the translations are really off...
SplashMasters
2024-07-21
France
Tiana is good assistant
LiLea Education
2024-07-19
Germany
A much needed App for the german market and a really smart and fast support. Lydia helped me to setup the cookie settings.
Leo Draper
2024-07-19
Poland
The best cookie app with best support on Shoppify. Thank you to Tiana and Maison for help.
Tudo And Co
2024-07-19
Australia
Very helpful and speedy customer support for this app. Was helped by team member Hana and Tony to sort out installation issues within minutes. Well done.
Gwen Beloti Collection
2024-07-19
United States
Just started using the app, I was looking for something clean and simple. The team was really helpful with customizing it to the way we wanted. I would recommend this app and company to other users.
BIONUTRA
2024-07-19
Germany
Very nice tech support from Tiana and prompt response. A great experience for onboarding the app.
WWW Contemporary
2024-07-19
Finland
Very helpful customer service. I had few questions during the setup and I got answers immediately! :)