Reviews for Avada Email Marketing

I used this app because i had an issue on something and the support team was very helpful and fast I recommend it

I found an app that almost caters to my needs—besides, its friendly use, up-to-date and support personnel, cleared my questions. Thanks a lot!

I used AVADA to create sign-up forms and welcome series which work smoothly on my site. It has an easy-to-use and flexible email editor. Even not being a good designer, I can create my email professionally as they detect and suggest a lot of designing options that match my brand color. So smart!

Absolutely love this app. It is beginner-friendly and optimized for automation workflows. Also there are many pre-built email presets that save lots of time for me to run a campaign. In general a great choice so far!

The App works great, the support team member Jasmine was so patient that helped me so much with all the questions I have, absolutely recommend the App and service!

I needed help verifying some things jasmine did a wonderful job. She took her time she didn't get frustrated with me at all that's what you call great customer service .

Big thanks especially to Rainy for the support. Support system is very fast and helpful. The application is very easy to use.

An extremely useful app which is both intuitive and feature rich considering that entry level is free. Most importantly its supported very well - Any problems are dealt with promptly - Jasmine has been excellent. Would recommend.

I've had this app for about 4 months since my store opening did not look at the benefits it offered been busy doing extra hard work for no reason. Finally, jump on it and started my research inquiries about the how-to and its perks. My luck got connected with a great support rep who went beyond to ensure things worked smoothly for me. Shout out to Rainy one of the best no matter my silly question she had an answer and always hit me with a smiley face. Super happy now and all because of that customer rep interaction.

The customer service really did a great job! Patient and detailed,it's a nice apps, we really enjoy it!

Great Email Marketing app.5 stars.... And recommend for all We have multiplied our cart in no time. I have tried many others, but Avada was giving Me simpler to setup and fast results.

Rainy gave me great customer service, I would recommend the services to others and its user friendly

Extremely quick customer service and amazing features for a free plan. You won't find these quality features for free from any other email marketing app.

Easy to use and very helpful app!! It helped me gaining back the lost customers from the abandoned cart. I highly recommend it!!

It is working fantastic. I would definitely recommend this app. Support staffs are very cooperative.

So far the easiest marketing app I have tried. Everything makes sense and it is easy for beginners to use. The support is always great and they help asap in any question.

Avada has really assisted me in setting up my email marketing. Their customer service is great and they respond to your issues during weekdays and weekends and have a free plan. Jasmine and Daisy have been really helpful and friendly. I look forward to sending out my emails. Thank you.

The assistance is always there when you need. If you need an app for email marketing, this is the best

I downloaded this app for the abandoned cart function as well as getting started with email marketing. From the moment I added it, I've been receiving email marketing from AVADA, which I have pressed unsubscribe on repeatedly. After unsubscribing 4 times, I am still receiving their emails, which breaches national privacy laws. My experience with this software is terrible. Not to mention the terrible english throughout their platform, how can I expect them to carry out my email marketing respectfully if they aren't even treating me respectfully? I do not recommend, pick any other service. I'm also fairly certain that their reviews are fake, because I am shocked that every other customer is experiencing 5 star service, that's simply not true.

I would give this app a good rating for their customer service! I am using this app to automate welcome email and newsletter subscription pop-up (available for free). Not sure how is the performance & what happens once I reach my contacts limit for the free plan yet but so far so good. I've had some problems creating the email and the agent on live chat (Jasmine) is super helpful!

This app is one of the many fantastic apps Avada makes and not only does it work great but the support is first class. I had an issue where I was not able to get the email campaign setup to send a report and they went into my dashboard and made all the corrections and adjustments and tested the sequence for me. They will go the extra mile to make sure your intended sequence is setup correctly and triggered accordingly. Can't say enough about how efficient and fast they are in answering support questions or even ensuring that their apps work as per your wishes. Strongly recommended all their apps.

The app has helped me save customers who abandoned the purchase, and the customer service is very good. It would be better if some settings were optimized

Excellent Support with quick response even for free trial users. The app is eay to configure with built in templates as has all the features of a hard-core email marketing software.

I have used this app about 1 - 2 weeks. At first, I didn't understand how to set it. For example, we and you have to sync shopify's customer's deta. I didn't know that. But AVADA support team always help us gently, so we can solve the problem whenever face it. Besides, we feel this mail-automation system and campaign forms are easily and strong. We continue to subscribe it. Thanks.

I just started using this app but one thing I must say, that their support is great and this is one of the most important things when you get stuck. Thanks, Rainy for educating me for Avada email functionality.