Reviews for Automatic Discounts & Upsells

seamless and quick support. Always patient and so professional to help solve any problem. Highly recommended.

The support team is really efficient! Awesome app that runs smoothly and makes selecting products very easily. The app works so well!

Extremely helpful customer service. The app has difficulties with international currencies, but this is waiting on Shopify to open up availability to configure with their API's. The app does everything we need

The app works and looks pretty good but the pricing model makes no sense. 2.9% of my sales for the app like this is outrageous. 0.6% is a lot, but acceptable I guess??? 0,6% on top of $45 every month is ridiculous. This is not a type of promotion I am running all the time in my shop. I am not willing to pay a pretty high flat fee of $45 for the app I am going to use only from time to time. You want to charge your client 45 dollars no matter what. You don't care if I use the app or not. Then, you expect me to split my profit with you on top of it, when I actually make a promotion and generate sales with the app (I already paid for). Now you care if I made sales with it. I finished the promotion on my store and I would like to disable the app for now, but I can't. Should I just run the promotion all the time? Should I pay you $45 for nothing? Should I pay you $45 for 10 days of using the app and then give you part of my profit too, uninstall the app and then install it again and configure everything from the start again???? I just can't wrap my head around this whole concept. How people agree to this is beyond me. I wish I could work with you, but it just doesn't make sense.

So far, so great! I was able to successfully configure the ADG app and the specific promotion I had in mind without any hassle. RG was extremely helpful in making sure I had configured my promotion correctly and troubleshooting when I ran into an issue. They answered promptly and clearly, making me feel taken care of and confident in my first promotion with the app. Though I haven't run the promotion yet, I am looking forward to seeing its results.

We use the app to apply discounts to product variants which is not possible natively in Shopify. The app works fine and the support is very helpful. Just the pricing might lead to us implementing the functionality by ourselves.

unbeatable service! we have set up countless discounts using this app and it works great. RG is extremely helpful and has helped to set up more complicated promotions for us as well as customize a few things we wanted. Awesome and helpful team. I highly recommend

We have received the worst service in the last three months, and if we had zero stars, I would take it in a heartbeat. Their apps charge high commissions and give very poor service. They charge commission for all the orders in our store that use promo codes, even though these orders and discounts are not generated by their APP. They wrongly collect over a thousand dollars, and this error continues. They always tell you that we are trying to fix this BUG, but in fact they do nothing, they continue this error every day. They promised to refund the money, but soon after they made the payment, they complained to PayPal to refund them. They did all this without any communication or explanation to us. Now they have got the refund back, and their mistake is still continuing. Keep your eyes peeled, users, and double-check your bills. What happened to us may be happening to you, too, but you may not be aware of it.

I have received the best customer service ever. (Shout out to RG) I was having some problems with the automatic discount and I got a step by step help. They made a loom video so I can easily understand and visual see exactly what I needed to do. I've been on Shopify for 4 years and I wish all the other apps and developers were like this. Excellent service!!

first deal quite easy to set up but then the nightmare starts. 4 weeks later the support doesn't even understand a basic need and basic business set up. They answer but make you repeat your need everytime. I've repeat it in 4 different ways and with exemple but still everything is wrong. They don't even pay attention to what has already been set up in your back office. when you want to set up a deal for a limited time, make sure to anticipate 5 month before to be sure to not miss the date of your sales.

Incredibly quick support responses and the support given was 10/10. Quick to help and walk us through the issue and rectify anything that was giving us difficulty. Thanks.

Super easy and intuitive to use, but this tech dummy couldn't quite figure out how to do a tiered discount for the first time, so RG from support jumped straight in to help! He not only set up the tiers to exactly my specification, he created a video showing me step by step what he did for next time, AND took the time to test all three tiers and the exclusion on the video as well! Above and beyond on the service side of things and I'm sure the app itself will be a game changer for us going forward. Thanks again RG, you're a legend!

This app is the best one we have found after trying other discount promo apps. Plus the support service is excellent. We had an issue loading the app, it was resolved in a day.

Spent a lot of time looking for an app that could suitably add a free gift to the customer's basket upon the inputting of a discount code. Presently, this is the only app on Shopify that does so. And it does so impeccably. The app takes a bit of getting your head round (or it did for me), so set aside a little set up time to play and/or watch the tutorials on Youtube. Once customised, the app looks and acts seamlessly, integrating perfectly into the build. Our site is also very specifically themed, so I'm really impressed. Also like the success fee and think commission is a fairer way of doing business in regards apps. There were some frustrating points in the installation, but rapid support was on hand, even over new years eve. This app is definitely worth any potential minor initial legwork. You won't regret it. 5 Stars from us. Thanks so much.

We needed the app for a specific use case and it worked out well. Support was great when we were having issues with set up. Would recommend for others to use. We no longer needed the app after our specific use case wasn't needed anymore but will keep it in mind for future solutions.

Great app. It has made it super easy to do what we needed. PLUS, amazing support. I communicated the urgency in getting something fixed and not only did the team help, they also addressed other items that would have been affected and took the initiative to help with that. If I could give a 10 out of 5, I totally would!

Great app that works exactly the way we need it to. Special thanks to the support team who helped us out very quickly!

Awesome app with a lot of different options and configurations! The user experience for both the shop owner when setting up a promotion as well as your potential customer purchasing a product is very well thought through and comfortable. Getting in touch with support was easy and extremely fast. We had a question and help was on the way quicker than we had ever imagined. Everything was taken care of and the app is working just great. Highly recommend using this app for your promotions!

This is a awesome app! Exactly what needed, I wish I had found this app before. I did not use the support service because the instructions are well done! thanks

American Farm Company

2022-11-18

United States

I've tried 10 or so this year and they all end up malfunctioning but this is legit and the support is unmatched so far!

Titan

2022-11-18

United States

I set up an automatic discount applier for my subscription business, but it didn't work for first time visitors and I lost out on several conversions because of this. This tool works sometimes, but misses the mark most of the time.

Basically the best support I've received, super helpful staff that fixed any issues that i couldnt resolve by myself.

Their support was very kind to help customise our website and popup based on our requests. Very lovely customer service! Would recommend.

The app has a ton of useful functionality to customize promotions and the support went above and beyond to help us set it up to our specific needs. 10/10 recommend!

Support is responsive and goes above and beyond to make app customer friendly. Been using it for several years.