Reviews for Appstle℠ Loyalty & Rewards

Kate responded very quickly and professionally, and compared to other loyalty apps in this price range, this feature is more powerful

Freundlicher, schneller und kompetender Service.

I highly recommend this app and the engineer helps a lot to set up the app to my website.

UPDATE - April 11: My initial review was 5 stars as I was impressed with all the functionalities. Support had been a bit slow, but they had been able to help me with my initial questions. However as time went on, I realized there were a few serious problems that I needed help with. The first was that some customers could not see their points in their profile, even though we could see them on the back end. It was eventually resolved, but it took weeks. I initially brought it up on March 22, and kept being passed off to different people who would join the chat and ask me to reexplain the complicated scenario that was already detailed in all the previous chats. Frustrated, I asked to jump on a call with Hussain on April 1 and thankfully, the issue was resolved the next day. However during the call, I reminded him of another issue I had brought up on March 22 - one of the reasons I switched to Appstle is because they allow you to sync rewards program information to Klaviyo. The info is there for some customers, but it is missing for thousands of other customers. I discussed this with Hussain on the call, and he asked me to follow up with him via email and seemed to not want to discuss on the call. I have been following up ever since - via email, through the chat. Each time being told someone will help me in a few hours. Now I'm getting a message that support will be slower due to Eid celebrations, which I understand, but this should have been resolved long ago - it's now been almost 3 weeks. So if you are looking for a rewards program and just want to stick to the more basic functionality, this may work for you. But if you were thinking of switching to benefit from some of the more advanced functions and integrations, all I can say is that it has not been smooth sailing for me. I will update my review if anything changes. ***** I'm really impressed with all the functionalities in this app! I migrated over from Smile.io and was glad to see that many of the functionalities I would have had to pay quite a bit for there were included with Appstle Loyalty. I'm still tweaking and getting everything looking the way I want, but there is a lot of flexibility, and support has been great to help me with all my questions and even implement some new functionalities for me.

I recommend this extension for anyone looking for a good loyalty program. They have everything you need to start one new, and their customer support team is very responsive to help with anything!

I have not yet used the app but the support to make the migration was awesome. The fact that pricing is low compared to other alternatives made me make the decision to migrate. Thank you so much!

Great experience so far, migration from Stamped was a breeze and the bulk fix feature is also quite helpful. We had so many issues with the previous rewards app we were using, but our experience with Appstle has been so much better!

Support is very responsive and helpful -- a recommended product

Great Customer Support! They helped me modify and change the app code to create a perfect match our company branding! The app allows for great custom rewards if used in creative ways.

installed very easily, easily set up, had to contact help team to import data from another app, customer team member Kate was quick with replies and imported all for me, she even customised the app to go with my current theme extra bonus, 10 out 10 for Kate. Highly Recommend :)

Fantastic support staff - very helpful! The app itself also has a lot of features to it which more expensive alternatives do not.

I have only just installed the app and contact the support team. They have been very responsive and helpful. I would rather submit a full review when I have installed the app and am up and running.

A really helpful and responsive team, and a great product for the price point. We were using a considerably more expensive platform, and this one is much better value for money.

This application covers all your loyalty program needs. The support team is ultra-reactive, responding in less than 5 minutes. Once you've presented your subject, it only takes a few minutes to analyze it and suggest an answer. You have a solution in just a few minutes. Thank you all and keep up the good work!

Gingiber

2024-03-30

United States

We use Appstle Subscriptions and have had an excellent experience. When looking to migrate to a new rewards program from Smile, we found Appstle Loyalty and Rewards. Knowing that we'd receive the same level of superb customer support, it was a no brainer to us which program to choose. They quickly respond to our questions and go above and beyond to find solutions to any issues that arise. The migration process was so simple and required little to no effort on my part. Easiest 5 stars I've ever given!

Relatively easy to set up. Allows you to set up a multitude of reward and redeem scenarios. Had one issue since signing up, but tech support was straight on it.

This app is amazing! The developers have thought of everything and the killer feature for me was the built-in Build-A-Box functionality. Their team handled all the migration from my previous subscription app - completely free of charge - and all my endless queries, as well as helping to customize my widget and site settings and UX. The price is a fraction of the competition as there are no usage charges. And did I mention how awesome the entire customer support team are? They are available 24/7 and respond within minutes! Don't waste your time, money or stress - if you're thinking about a subscription app, please do yourself a favour and try this one first.

Great service. Very helpful. Took care of everything

Helpful tech support! Helped me quickly.

i have found the customer service to be top notch. this helps a lot as a beginner as there is much information to cover. the app itself offers a lot of value for my business and my customers

Stellar Support from Ash and Henry I wanted to take a moment to express my gratitude to Ash and Henry for their outstanding assistance in setting up our loyalty program. Their support and expertise were instrumental in ensuring the seamless implementation of our program. Ash and Henry displayed an impressive level of professionalism and dedication throughout the process. They patiently addressed all my inquiries, provided clear guidance, and promptly resolved any issues that arose. Their deep understanding of the platform made the setup process smooth and efficient. What truly sets Ash and Henry apart is their commitment to customer satisfaction. They took the time to understand our unique requirements and offered tailored solutions to meet our needs. Their proactive approach and attention to detail exceeded my expectations and made the entire experience enjoyable. Thanks to Ash and Henry's stellar support, our loyalty program is now fully operational and exceeding our expectations. I highly recommend their services to anyone seeking reliable assistance with loyalty program management. Thank you, Ash and Henry, for your exceptional support and dedication to ensuring our success with! Warm regards

Best Loyalty app and best support, Mona was patient and fixed all my requests ! A lot of functionnalities compared to other clones loyalty apps out there for a fair pricing. Amazing work !

Wirklich super gute Treue App. Wir hatten ein paar Probleme da wir von einem andern System migriert sind. Der Support war sofort für uns da und hat innerhalb kürzester Zeit geholfen und uns auch einige Wünsche erfüllt die absolut nicht selbstverständlich sind. Würde es 10 Sterne geben, hätten sie die auch verdient.

I just installed and am getting going with it but so wonderful so far! This app has everything I needed for a fraction of the price of my previous app. The amount of users/customers/ orders is the kicker for me, plus the features included even in lower priced plans. The customer service has been amazing! So much help easily and quickly. That has been a life saver!

Great so far, team are extremely helpful