STARKx
2023-03-24
United States
The feature wasn't showing up on our theme, Vantage 2.0. If that happens, don't give up and uninstall, as I was tempted to do. Use the chat and ask for help. Tom was able to fix the issue for us on his end within 5 minutes! We've finally found an appointment booking app we can easily integrate into our site.
Safe Woman Series
2023-03-24
United States
The app is straightforward and quick to install and customize. The customer service is fantastic and quick to help solve my issues. This app helped solve my need for booking services for different dates and locations and connecting to my personal calendar so I am not overbooking myself. I would absolutely recommend it if you need something that is easy to operate and provides excellent functionality for booking services, classes, calls, etc.
Rustic Okie Roots Boutique
2023-03-21
United States
Leo has been supper helpful and on-top of any and all questions & concerns I have had! Has been an amazing journey so far!
Tarnished & Bohemian Poppy
2023-03-21
United States
A big Thank you to Tom for helping me with my app .. You were very helpful!! Keep up the great work!
Honey B Esthetics
2023-03-16
United States
Very easy to use this app. When I had a minor issue Leo helped me resolve that issue immediately. Has everything i need.
Jay's Cleaning
2023-03-16
United States
I recently started using Propel Appointment Booking App for scheduling appointments, and I must say, the customer support is phenomenal! Anytime I had a question or concern, the team was quick to respond and provide helpful solutions. They truly went above and beyond to ensure my experience was seamless and hassle-free. In addition to the excellent customer support, the app itself is also top-notch. The user interface is sleek and modern, making it a breeze to navigate and book appointments. I appreciate the attention to detail in the design, as it truly enhances the overall user experience. Overall, I highly recommend Propel Appointment Booking App to anyone in need of a reliable and visually appealing booking solution. Thank you, Propel team, for providing such a wonderful product and outstanding customer service!
Mor Swimmy
2023-03-16
United Kingdom
just amazing - I've used this on a number of my clients stores and now mine and when I had an issue they sort it immediately!
Humidia
2023-03-11
Belgium
Very responsive chat support. Unfortunately there are no possibilities to bulk import and setup the settings at once. The sizes of the fonts can't be changed manually. They need to make this app more advanced because it is a great app with great people!
BorrowBoutique
2023-03-11
New Zealand
Amazing, Very fast to reply and kindly helped to fix any issues. Fantastic customer service, and easy to understand.
Clayeria
2023-03-06
Switzerland
Ich bin auf der Suche nach einer simplen App um Bookings Slots Workshops auf unserem Store anzubieten. Wir wäre es wichtig, dass man zuerst das Zeitfenster wählen kann und dann wie viele Plätze man für diese Zeit buchen möchte. Gerade wenn jemand für eine Freundin mit buchen möchte wäre das super. Bin noch nicht ganz sicher, ob die App wirklich alle unsere Needs ab denken kann, bin es weiter am herausfinden. Aber der Customer Service ist sehr hilfsbereit und schnell, danke Tom und auch Leo.
Entreaguas Wearable Art
2023-03-02
United States
I would not recommend this app, mainly for the customer support. I ask the app's customer service if there was a way I could test the premium plan on a development store without having to approve the charge. They told me it was not possible but that I could pay for it, and if I did not like it I could ask them for a refund since they had a 30 day money-back guarantee. I pay for the plan, tested the app for less than 1 hour, decided that it was not what I was looking for, and proceeded to ask for the refund. Now the app's customer service is telling me that I should talk to Shopify directly, and I have been trying to get the money back for a couple of days. In this sense, I felt misled by the app's customer support, they made it look like it was easy to get a refund if I didn't end up using the app for my production store, but it has not been true so far.
Nikki Connected Toolkit
2023-03-01
United States
Tom was so helpful. Plus, he solved my issue quickly and efficiently. Thanks so much for being so thorough and polite.
stackhousevillage
2023-02-25
United States
So far this has been the easiest to use Booking app I've checked out, in terms of the free version...!
FeatherBear BLING
2023-02-22
United States
Excellent customer service! My issue was completely operator error, and my tech was so gracious and patient walking me through fixing my issues.
Kolla.Berlin
2023-02-14
Germany
Easy to handle. The design is also good and i enjoyed to set it up. Has everything for my needs. Very helpful customer service. So far i can just recommend the app.
Indigenous Sharing Circle
2023-02-09
Canada
Great customer service; however, the live chat option was difficult to read as the font was small for these older eyes. Possibly have an option for the customer to click on a button that would enhance the font for the chat. Thanks so much Chi Miigwetch
BellzCouture
2023-02-08
United States
I ♡ how easily this app integrates with my site. When I was having issues with a new theme that was added to the site, Tom from the support chat helped me so fast that I thought I just did not give the system enough time to update. If you have a service-based business and need to set appointments I definitely recommend Propel!
Serene Spa Lounge
2023-02-06
United States
Its very good and the customer support is very cool as they listen well and help to resolve all issues
Grace - Sacred Space
2023-02-04
Australia
Very disappointing. The developer was very unhelpful with the cart integration. It had issues with the shopping cart display and he refused to assist me. Never encountered this before with any other app integration. Not prepared to pay for this app.
Premier Health Check
2023-02-03
Ireland
very helpful they helped me alot and i appreciate it. thank you for helping me with my booking system
Esoteric Awakenings
2023-02-02
United States
Exactly what I needed! This is the only app I could find that had the ability to change the scheduled amount of time based on the product variants. Works perfectly and it is very easy to use!
HealingWithNookaNoodinKwe
2023-01-30
Canada
Amazing and fast service! I highlly recommend Easy Appointment Booking App for anyone taking online appointments.
SmartQuacks
2023-01-28
United States
Great customer service, helped me get the app to work properly with my theme. The UI is cleaner than most
LIGHTCOACHING
2023-01-28
Belgium
Ik ben enorm tevreden van de snelle service. De reacties op de chat waren er meteen en als ik zelf iets niet kon dan werd er overgenomen door een medewerker.
Winstanley Park Events
2023-01-28
United Kingdom
Great app, even better customer service! I was unsure how to set this up with it being a new app to me, and the live customer service was fantastic. Joe helped me set things up exactly as I needed and was super helpful answering all my questions. The is the only booking app I found that had as many options as we needed, the app allows you to do a lot more than other booking apps I've found. I would highly recommend.