Reviews for Amazon MCF by ByteStand

ByteStand took the time to explain how the product works for a newbie like me. I recommend this product & their support if you're looking for bundling app to make things easier for your store!

Does exactly what it says. Customer service is far above average.

Amazing response times and issues solved within minutes. Cara was outstanding! Very satisfied with ByteStand. Update: second time I've needed support and ByteStand NEVER disappoints. We couldn't be happier with their service. 5/5

User friendly + superb support

We've been using Bytestand for a few months now and can't fault it. Whenever I have any questions or need help with anything I jump on a meeting with Cara who's very knowledgeable and helpful. Great app!

Outstanding App and Support! Cara is an absolute game-changer for managing FBA shipping on Shopify! The app is incredibly intuitive, making it easy to automate and streamline the entire shipping process. What really stands out, though, is the outstanding support. Cara and her team are responsive, knowledgeable, and always ready to help with any questions or issues. This app has saved me so much time and effort—I can't recommend it highly enough! Thank you, Cara, for providing such a fantastic tool!

The support of this app is simply fantastic. No matter what happens to you, they will always be there. Thank you Cara and the rest of the team!

ByteStand is an absolute pleasure to work with! The app works really well and their customer support is top notch! Do not hesitate for a moment - ByteStand is fantastic!

Cara @ Bytestand is the best!!! So helpful, kind, and knowledgeable. She makes the transition process seamless and efficient.

The help from Cara was amazing. Felt like I was being spoon fed. Appreciate how easy she made it.

Bytestand is awesome and the support is phenomenal! most useful app on shopify by far! The support is second to none, they really help out and resolve any issue any time I have one

App works great. Easy to install and sync. Cara was amazing, fast and great support received. She did a great video for me to follow and she also was able to fix issues within the same day the ticket was submitted.

Fantastic customer service, support and app. Cara is always eager to help and always answers any questions I have. Been using this app for multiple stores and it is amazing. Highly recommend, best customer service of any app I use.

Since the implementation of the latest update (known as FLEX, launched May 2024) our store has been broken - orders not being filled automatically, orders being marked as rejected in Shopify but actually processed in Amazon leading to duplicate orders, and our non-Amazon fulfilled orders no longer being fulfilled automatically. Staff I interacted with seemed nice and tried to be helpful, but in the end it's still broken and the result was "this is Shopify's fault, not ours, so nothing we can do about it. If you're a simple store shipping in one region and only using Amazon for fulfillment, then this may work for you. But if your business is slightly more complex, sells products in multiple countries using multiple third parties for fulfillment, then this product in its current state will not meet your needs and may interrupt the non-Amazon automations you have. We're exploring other options.

We love this APP and let me tell you, customer service is so easy to work with, they helped me step by step check my setup. USA based and very helpful, answered immediately. I recommend this company if you are big or small.

I got excellent support from Cara yet again. the Bytestand rep. Above and beyond what I usually see. Thank you very much, tue set up was seamless!

amazing customer service

Staff is professional and helped me step by step to fix an issue no one else could. Staff provided chat option and sent videos for the step by step process. Recommend this company to everyone.

Cara provided an excellent and speedy response, and her assistance was greatly appreciated. I highly recommend this app and their service.

In my years of working with online companies and services, it's rare to encounter the level of support that Cara from ByteStand provided. She truly went above and beyond to resolve the issue I faced. Not only did she address the problem promptly, but she also took the initiative to record short instructional videos, walking through each step of the process as she fixed the issue. This not only solved the immediate issue but also empowered me to learn and troubleshoot similar problems in the future. Cara's dedication and expertise were evident throughout, and I greatly appreciate her promptness and effectiveness in resolving the issue. She's truly exceptional at what she does.

We've been using the ByteStand app for a while now, and we must say, it has simplified our life as a Shopify store owner. The customer support team has been extremely helpful whenever we've had questions or issues. We highly recommend ByteStand to anyone looking to streamline their multichannel selling process.

I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.

Logiciels qui fonctionnent très bien, et en cas de problème, l'équipe est très réactive et apporte des explications très claires et précises, je recommande vivement.

Easy to install, amazing customer service, and you get to try it out for free! Highly recommend :)

ByteStand's customer service is by far the best of any software company I have used. Cara was enormously helpful in getting my inventory synced and sent me screen recorded videos so I could do it myself in the future. Such a great experience as a small business owner!