Reviews for Amai Upsell+ Volume Discounts

Every time THEY change their code you lose the chart of discounts on the item page. Complained about this 3 times and they just say its our fault because we change the template - using the same template for 2 years. Lost a lot of sales because of this app not functioning properly!

amazing and fast support, it is a pity the app doesn't have language change for the webs that have more than one language available...

I'm very impressed by the responsiveness from the support team when we had a challenge with the app. The challenge was resolved quickly, and the communication was always open and responsive.

This app is very complicated to set up. It is not simple and straightforward. A lot of my time was wasted on this app. Update: Before this rate, I contacted you via Shopify Get support option. No response. But after I rated this 1-star, all of the sudden you are fast to respond and a lot of emails.

COMPLETELY UNCONFORMED, THEY ARE NOT CLEAR WITH THEIR PRICES I WAS TESTING IT WITH A SINGLE PRODUCT BECAUSE THEY SAY IT IS FREE BUT, THEY ENDED UP CHARGING FOR ITS USE YOU NEED TO BE CLEAR DECEIVING CUSTOMERS IS NOT A GOOD STRATEGY!!!!!

I used this app to help me make kits of the same product. It worked for what I wanted to do. Extremely good customer service

Some of the best/fastest customer support I have ever received. Great usability, easy to manage and clear directions through setup.

How should I delete the APP completely? The corresponding discount cannot be applied at the checkout. I need to delete the contents of the clean APP completely

This APP used to be great and everything worked out fine.However, the location of the recent display is problematic, and the setting page is to blank,I can't set anything. Please contact for help. dahemakj@gmail.com

BEST EVER SUPPORT TEAM , been using their app on my store for over 1 year and it increased my sales and also recently after adding ajax card we had some issue with their app and looks like there was a conflict between the both apps code, they followed up with me until they resolved the issue , BEST EVER CLIENT SUPPORT , STRONGLY RECOMMENDED

After deleting, there's still remaining codes in your site (the amai files) , you need to delete manually. quite annoying

The app does exactly what i needed it to. And customer service agent are very helpfull when there is a problem

Great app! Easy to install and the support from the team is amazing. We have started adding discounts to our products and are starting to see great results.

Great support to fix a minor issue we had, highly recommend. ......................................

The app works as intended but what stands out is customer support when things go wrong. Well done for committing to your customers guys!

I started with one product to test the app at no cost. That went well enough so I upgraded to a paid plan. I have noticed that sometimes things get weird with the code and portions of the price Break display disappear. This has happened twice and both times it was fixed quickly. I should add that this app is working super well for my products. Customers who would've ordered 1 or 3 in the past are now buying 3 and 7 items respectively. The purchase price per order has increased significantly so I'm sticking with these folks and hope the code disappearing act gets resolved.

C. Richard's Leather

2021-05-28

United States

The app used to be great! Now the app is constantly crashing costing me thousands in lost sales. If you need a reliable app, I recommend you keep looking.

Had problems and customer service helped solved the problem. Would like it provider is more clear about charges and when they start to implement them to avoid problems. I recommend start charging shops when they make sales with the app. Instead of while they are still setting up. Would make much more sense. Thanks for resolving my problem anyways.

Rubbish~! Will continue to be charged after uninstalling~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I just installed this app and selected only 1 item, infact we are doing marketing for just one item only, after setting tiered price and when i clicked on Active, it has selected randomly one more product, so unethically this app opted me for paid plan which is around $19.90 something, i have uninstalled this app, and will report to shopify as well, this is completely unethical, i tried to report this issue on Live chat, but chat is on Bot, unable to connect to any real person, i will not pay a single penny, reply me with solution

does not work what so ever when a customer selects an express checkout method the discount doesnt get applied resulting in tons of lost sales

Since Amai replaced Spur-IT as owners of this app, I have lost so much revneue. Discounts don't appear in the cart but all over the product page. App settings aren't able to correct this issue. Email support has been very unresponsive, unlike the previous live chat that solved anything technical in minutes. It's a shame to change my best review to the worst.

This app had worked well, however recently I believe it to be changing my prices at random. I uninstalled it and will look for a better app.

Functionality has dropped significantly since being owned by amai. At first the widget doesn't work, and now it is not working at all. Avoid at all costs

Until the app has been sold to amai Quantity Breaks & Discounts worked properly. Since amai is taking care multiple times tier prices have not been displayed on product pages. Furthermore tier prices are not applied to cart so many customers do not place there orders. The amai support does not react to e-mails sent and has not been able to solve our issue for 2-3 days. We can not recommend this app anymore and we are now looking for an alternative.