Reviews for Aliexpress Dropshipping & More

Anise Belle Boutique

2019-08-05

United States

Best customer support ever.! He (Razi) was really helpful on guiding me throughout all my unknowns.

Black Creek Mercantile

2019-08-05

Canada

I had tremendous help going through the settings page from Sai Raghav. Answered all my questions quickly and with great expertise. Thank you

Athlas

2019-07-28

Germany

I used this app to help my store growing in any way. We also we're searching for help by support to set up our settings and conditions. Rajendra has helped me out and gave us all information we needed. Thanks for your special and very fast and helpful support. We're getting things readdy now, thanks alot!

Funny Products

2019-07-27

Australia

CHECK YOU PRODUCTS half of mine were not even for sale anymore. My settings are correct sync is on and they keep saying they will fix it but weeks have passed and nothing has been fixed. Every time you speak to them they say they will email you but that has never happened they lie to keep you happy. Every time i log on there is a new problem that never gets fixed. This app is a joke, don't waste your money or time on this app but remember people go through your PRODUCTS 50 percent of mine were no longer available from the supplier. In 5 months i have never received an email to notify me that a problem has been fixed they just say what a joke

Jungle Green Earth

2019-07-23

United Kingdom

I wish I could rate ZERO! Started off badly, as pictures were not syncing when importing products, after a couple days everything went back to normal. After that I have realized that ALL products were out of sync. I spoke with the support team, they said the problem was being fixed in the next 24 hours 2 days gone and the problem persists. In my store there is still inventory but on ebay is out of stock!!! I kept having failed promisses that the inventory would be back to normal in the next 24 hours. NOW IT'S BEEN 2 weeks I am paying 20 a month while NOT being able to advertise my store due to inventory not syncing! I keep asking for a refund and different members keep saying will be in touch with you soon. and nothing as been done! I DO NOT RECOMMEND!

ambient.com

2019-07-17

United States

I highly recommend this app, if you need to stay ahead of pack. This is impressive and i just love this app. Their customer support is way better than all the other apps i have used. They even helped me out to setup my whole business. They are quick and have atmost knowledge into a corner.

TeeSprinkle

2019-07-02

United States

5 stars for customer service!! Razi really took the time to make sure I was set up and had everything I needed! He is so nice too and welcoming I'm impressed by the way he explains things so clearly!

Lovesistershop

2019-06-26

United States

excellent customer service, they help me a lot. excellent customer service. good. the app is very good

KheenKhaab

2019-06-26

India

Installed this app couple of months back..initially these guys responded well when i was using trial version but after i took paid service...raised so many issues with them and every time these guys would say some one from tech team would get back...and Guess what nothing happened...We faced so many issues like Auto Sync was not happening and these guys repeatedly kept on saying Firstly,that there was an update going on at their end and after that the app will work fine and Secondly after addressing same issue again...they had new version that aliexpress was making few updates and after that it would work fine...but even after waiting for so many days nothing happened and then i had to manually sync every single product.... Then I had issue with some of the products , with Selling price was not being shown with margins i had set up at backend..they kept on saying that the matter had been forwarded to tech team and some one would get back...again nothing happened even after waiting so many days...end result..I deleted those products. Again I raised another recent issue that by default my store currency is Indian Ruppee but when I am adding the product it picks USD as default and the correct pricing is not coming up...again when i spoke with them on Sat day i was told that because its SatDay and Sunday the tech team is not available , some one would get back on Monday. Even after 2 days i.e today on wed day no one bothered to get back on addressed issue and i contacted on their live chat ..the guy on live chat said its their lunch time and they would get back after 15 mins...after almost half an hour with all the disappointment i had to write them that they are the most unprofessional people . I could have written this review after cancelling my subscription but then i thought to check their work ethics and professionalism while keeping this app (as i have already paid for the month). I have started using other apps like Oberlo and EPROLO and they have been quite helpful so far, at least they revert back if an issue is raised unlike these people who dont even bother to get back. I would never recommend this App and would like shopify to have a look on this matter

Niqki

2019-06-24

United States

Signed up recently & had problem importing products. I was helped by rep, Rajendra. Rajendra was helpful, professional & very friendly

Impulsewear.co.uk

2019-06-22

United Kingdom

Great customer support from Rabbani. Once i downloaded the app i got immediate help and he supported me all the way through on how to use the app and import products. What a gem!!

Monet Roshi Couture

2019-06-18

United States

Great App and their customer service helped me solve all my problems. I hope in the future I can be able to import using my phone

Next Generation Wear

2019-06-11

United States

I want to thank to Sai Raghay he answered to my question in a few seconds. I love the app it is not very expensive.

Eyelashes USA

2019-06-11

United States

I'am so impressed with Rajendra he has helped me 100%. He is a true asset to this company I do recommend this company and we need more people like Rajendra lots of knowledge and professional.

Leggings By Tonya

2019-06-10

United States

Razi helps me answer any questions I have, and there is 24 hour customer service that is why I use this APP. NO waiting THREE days on a question with with some other APP'S.. Razi is on it every time i need something...

Pure Ganja

2019-06-10

Philippines

I like the pricing because it's very cheap as compared to the rest. But their set up isn't very user-friendly. Though I admire the level of professionalism that their customer service personnel has. Most especially to Razi. He is quick to address the issues.

Emaratimatket

2019-06-09

India

i really appreciated the app and also the staff who assisted me to set up my store. i really new in this and i got great support. i recommend this app. thanks a lot Rabbani shaik the staff who assisted me

La Vinotinto Shop

2019-06-08

United States

Very bad customer support , they never respond to my emails and the products are synchronizing properly

Life4Planet.com

2019-06-07

United States

Sairaghav was excellent support professionally and intuitively. He was quick and concise. I really appreciate his assistance immensely.

Shakti Supply

2019-06-05

United States

ENTIRE PRODUCT IS BUGGED OUT AND INOPERABLE. DOES NOT SYNC WITH ALIEXPRESS OR SHOPIFY. USE DSers OR ANY OTHER PRODUCT. I am leaving this feedback in order to motivate the developers to fix the bugs in this product. My entire store was mapped to this crapstastic application and now I cannot fulfill a single order or even go back farther than 2 pages of orders. This app needs to be completely rewritten.

P-dazzle

2019-06-03

United States

I really would like to say to Razi thank you again for being so helpful and going the extra mile to help me with the importing of goods because of you I will keep the app and you are truly great with customer.

VersaceMerch

2019-06-03

United States

best help support ever, specially to " razi " who helped me manage the impossible to possible.....

FUAEM

2019-06-01

United Arab Emirates

Bad Bad Bad I submit this complaint for the tenth time. Your program does not import images from the AliExpress website when I import any product. And also does not automatically update the quantity and new prices. Although I did everything that was necessary from the settings menu and also the settings on the AliExpress website (why should I update manually?) Several times I have filed the complaint and you tell me that the maintenance department will solve the problem but to no avail. All these problems remain I think it is time to change from your program to another more serious and technical program. I will also file a complaint to the Chopeevai site on this issue as it is unreasonable to pay fees to your administration and have faced these problems for more than 15 days

ShopMonstersales

2019-06-01

United States

Razi is really helpful specialist. If Razi is not helping me tonight, I might have to cancel your subscription on your site. He is so so smart and patient. Thank you so much. I am so happy.

MartLion

2019-05-29

United States

The addresses of the orders are not auto-filled in the aliexpresss website. Please Fix this issue.