Reviews for AfterShip Order Tracking

I just came across couple issues with finding solution for Filters and custom fields. Support team- *Nitin* right away helped me with Sharing screen and direct me to right way without rushing things. Kudos to After Ship team!!

I think the help app and the people behind it are great! Pleased and impressed by how truly efficient they are! Unlike quite a few other apps out there with just auto "here's the link" replies!

Great app to help customers track their order directly on my website. I like how everything is customizable and is very user friendly. The free plan has 50 shipments per month to be able to be tracked and that's perfect for me. I like how I don't have to pay for an extra thing because I have a few shipments a month and it's very affordable

Pool Store Canada

2024-09-03

Canada

Be careful of unexpected charges even though you may have un installed the app 2 months earlier

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

Very good app to track all our international shipments

good to have this app

Still the leader in tracking experiences for customers. More expensive but it works. Some issues auto-detecting Hong Kong post tracking numbers for some reason though.

Personally, I use aftership for all my business because they do for me what exactly I need and help me monitor and track deliver seamlessly

App works fine, just that they will charge your shopify account for multple charges and you will spend days to get it reversed. Shopify doenst help either.. I wouldnt recommend this app for the simple reason you will need to spend time adjusting your charges.

Shaim was absolutely amazing!! Thank you so much for the help.

Worst Customer Service Experience – Avoid AfterShip at All Costs! If I could give AfterShip zero stars, I would. This has been, without a doubt, the worst customer service experience I’ve ever had with any company. I’ve been waiting for over three days for them to fix a SIMPLE issue, and all I get are empty promises and vague excuses about how they’re 'working on it.' Spoiler alert: they’re NOT. The sheer lack of urgency and professionalism is staggering. It’s obvious they don’t care about their customers or resolving issues in a timely manner. They just keep stringing me along with no real solutions, wasting my time and making me regret ever trusting them with my business. If you value your sanity, do yourself a favor and stay far, FAR away from AfterShip. This company is a joke and a complete waste of time. I’ll be looking for a more reliable alternative immediately. Absolutely pathetic service.

los 3 agentes que me han atendido han resuelto toda mi incidencia. Muy profesionaales ;)

So far it I like it. I am just doing the free trial. I love how everything is in one place. Wish there was more bundles for all the services to keep cost down, especially for small or new businesses. But great app overall and great support.

perfect thanks

That really good explanation gives me very good help knows he's way around the system five star

Just started using the app and it has been a very pleasant experience so far

User-friendly, reliable, and feature-rich. This app exceeded my expectations and made everything so convenient!

cooler typ mach weiter so

topp service!

Large choix

The tracking dashboard is intuitive and user-friendly, which has made tracking orders so much less overwhelming. The ability to monitor those pesky longer delivery window items that my customers ask for on their website reduces the time and mistakes in emails. The app really delivers pronounced value to any busy shop owner. Thanks AfterShip!

Merci beaucoup à Ritika pour sa réponse rapide et prise en charge efficace!

I love this app, it has been smooth sailing with automation, I just have a few troubles but i think it is just operator error!

Good app, good customer service, totally worth it.