Reviews for Address Validator Plus

Works great! We were having issues with customers entering PO boxes for their address. Address Validator has done a great job not letting people enter invalid addresses.

Solmate Socks

2021-01-13

United States

We initially got Address Validator because so many of our packages would get denied by USPS due to the customer not inputting their information correctly; however, this has eliminated that significantly so we would highly recommend!

Great app. It's not asking every minute to write a review. I contact support and they help me almost immediately.

I honestly don't understand how this works. There is no immediate integration with my store and i can not figure out what is happenning with this app

We really enjoy this app, as it helps us contact customers to confirm their address before we ship their order out!

Had an issue with an error I received and quickly found the root cause with the help of the support chat, very handy when you need it!

The address validator provides a pretty inexpensive way to save your time and energy calling customers who left invalid addresses or avoid losses from undeliverable packages. Customer service is very prompt as well.

LOVE this app! UPS and FedEx charges if they think the address is entered incorrectly. This app saves us a lot of time from manually validating each address. It can add the 4 digit extension to the end of the zip code. Corrects the formatting of the address. Checks to see if an apartment number was left off of the address. It can also tag the order as residential or commercial. It works with a pop up on the order conformation page so it’s optional for the customer to click. It does not interfere with the purchase process. Support was fast to reply and answered all my questions. I would say this is a must have app for all stores.

A bit of legwork with the setup, but so far so good! We don't ship to P.O. boxes and Address Validator helps reduce the number of times that this occurs.

Highly recommend. Easy setup. Customizable. Responsive & helpful support. No more lost packages due to invalid addresses.

Simply amazing app! We've recently allowed for international shipping and the coverage that this app offers for correction is amazing for our business. Not only is the application super useful for our customers, the support we've received is prompt and detailed. Can't go wrong with Address Validator!

I love this app! It has helped us automatically correct so many addresses which really helps on the amount of "return to sender" mail we get back. Saves our customer service team a ton of time not needing to deal with this type of stuff. Worth every penny!

TrophySmack

2020-10-16

United States

We've been using the app for about a year now. It's been extremely helpful and we had zero issues implementing it. We'd absolutely recommend to other small business looking for an address verification solution.

Super easy to use and it's been great allowing our customers to correct their own address while placing the order. This helped us get around a disappointing lack of address validation functionality in NetSuite and ensure that our customers get their orders to the right place.

With being a D2C company that sends hundreds of orders everyday making sure that every customers address was typed in correctly is very important. We used to have to spend more than we pleased to correct mistakes made by our customers but with this APP, corrections have gone to nearly 0% and it has saved us a good amount of time that we can now put elsewhere into growing our business. Highly recommend the app. It's simple and does exactly what it says it will.

We have "Shipping Address Validator" integrated into our Online Shopify Store and it has been incredibly helpful - prompting customers to verify or edit their address (that may be flagged as incorrect in the system) has saved us money and time related to Return To Sender packages. We're hoping ReCharge and Zipify soon offer integrations as well so addresses entered on all of our checkout platforms are monitored by this dandy app. Update: Shipping Address Validator is now integrated into ReCharge checkout and our team is really thankful and humbled that our concerns were heard and a solution was made within just a few weeks! Thank you!

This app has saved me from having to send separate emails to customers which has been an ongoing issue. It's really streamlined our fulfillment process!

I love that this app helps identify address errors at checkout so we don't have to ask customers to update their addresses after the fact. Their customer support is also really great - they reached out to us after we'd been using the app for a while, and I suggested something they could improve, and they made a change that very day!

This app is the best available address validator on the shopify store today. It works consistently and reliably, and support from the team is rock solid. If you are intimidated by all of the awesome options, don't be afraid to reach out to their support team, you won't regret it. Would absolutely recommend to others.

We have been paying additional shipping for a lot of orders because customers forget to add their apartment/unit number to their address details and this app has been really helpful with it so far! Great app. Just as a clarification to people wanting to download the app -- This app doesn't actually verify the address during the checkout phase since there are security limitations to editing the checkout.liquid file... But this app does a great job with verifying addresses by verifying at the thank-you page. It's still really effective, especially verifying that customers have entered a unit number. Another great thing is that you only pay for customers that converted this way, and you won't pay for customers that abandon once they reach payment information. Only $0.03 per order is 1000% worth it!

I love this app! Saves me so much time! No more chasing down customers or shipping delays due to incorrect shipping address!

Great for handling weird shipping issues. They were able to do everything we wanted, like blocking non latin characters and not shipping to german shipstations. Great helpful customer service too.

This is a wonderful app and it helped us in so many ways. It helps us not to get PO boxes to ship to as we don't use the US postal service for shipping. When we were not shipping to other countries it gave a much more clear note to the customer about what to do to get in order to their country. Shopify's note to the customer is simply, "Cannot be shipped". The app also puts figuring out a proper address on the customer without being difficult. Otherwise. we'd have to call the customer every single time and try to get that figured out together. It has so many other features that you don't realize you need so if given the opportunity you should at least try it for a couple of days to understand what you're missing.

This app has been great in helping us solve our UPS address corrections that we kept getting billed for.

It's simple. This has cut down my invalid address to almost zero. Before installing this app I was having to unblock many orders daily due address validation errors or typos by customer. It was time consuming and a huge headache. The app just works. Plain and simple.