AR Technology Integration for Enhanced Customer Experience at Kookmin Bank

Expert

2B I/O

Category

Other

We assisted Kookmin Bank in integrating Augmented Reality (AR) technology to elevate customer experience, minimize waiting times at service counters, and enhance staff training quality. With a simple scan of a QR code, end-users can access the AR web where a 3D virtual character guides them through the information in a friendly manner, optimizing on-site human resources effectively.