Reviews for Zinrelo Loyalty Rewards

Gives 10 points for every dollar so using their settings you are giving away $5 for every $20 spent and you can’t change it on the free plan. What you can do is change the amount you give for rewards but you can’t change the other settings so you could change so $5 for every $100 spent but then a review would only give them $0.50 for example so it just doesn’t make sense and their customer service are terrible. Literally just say not possible on a free plan to everything and take forever to reply.

Chris Sports

2022-06-17

Philippines

Zinrelo has encouraged our customers to sign up, create their account, and frequent our website. We're pleased with how Zinrelo is working.

Zinrelo has done an amazing job as my store's loyalty solution. We have seen an uptick in our customer retention and overall customer satisfaction. We have used Zinrelo to award coupon codes, refer a friend and offer our best customers a first look at rare items. It checks all the boxes for us. While it is one of the more expensive options, I am going to use the age-old expression. You get what you pay for! Nick is our dedicated customer success manager and he is always just an email away. Quick and accurate support every time. I would highly recommend anyone looking for an all-in-one Loyalty Solution look at Zinrelo.

I love the way their data analysis team comes up with strategies to help us increase our revenue!

Not free. Very disappointing to see them advertising as FREE in the app store, with no pricing information anywhere, but to do anything you have to email for info on paid plans. Uninstalled

We are extremely impressed with Zinrelo from the start. They created an optimized program so we could achieve our objectives and helped us launch our program quite fast too. Their support team is excellent.

App is rubbish uninstalled it and removed it from Shopify but I still have there button on my website that I can’t remove

Frozen Dessert Supplies

2020-12-05

United States

We have been using Zinrelo for a little over 6 months now and have enjoyed it. There are great features, and it has been a good way to limit our discounts we have given in the past, and instead incentivize people to spend with us, then come back for future purchases while building up rewards. The Zinrelo support has also been a great help.

I love this app! Shawn and Nick from customer support were super helpful when I needed help getting started. I would highly recommend this app! So far it works great!

Great app - easy to use and fantastic support from Yahya and the team. Use the embedded elements and looks fully integrate into the site.

"Free" - LOL, the liars. So the allure you to install it, then BOOM... $1,500 per year is their "free" lowest tier. Pfft...

Recently added this app to my platform and it has been working like a charm so far! My customers love it and the customer service (Shawn, :-)) is great!

A great app for rewarding and retaining customers. Customers really value the points they earn and being able to redeem them.

Don't download this app unless you're willing to pay the high fee. They list "FREE" on the Shopify app store and then present you with high fees after they have access to your ENTIRE Shopify STORE DATA. This app is likely fine if you have low sales and a small customer database.

I really love the simplicity of this app. Easy to use and customizable so it really matches your store. Thanks to Shawn for helping me set it up - it’s been great so far!

Really easy to set up and support is very responsive and helpful. A lot of great features at the basic level, and we're already getting people signing up for the loyalty program on our site. Looking forward to continued growth. Definitely recommend!

Very easy to use, customer service was very helpful and responds fast. Looking forward to using this.

We were keyed onto these guys through the UPS Tech program. Overall it's worked well and our customers have liked getting the rewards points. It's bee a good way to get our customers to share our products with their friends.

Super outil! Ne pas hésiter à contacter le support en cas de soucis. Good App! Good Team! Je recommande à 100%

We love Zinrelo and so do our customers! Such great feedback from this app and our customers keep coming back for more. The customer support team with Zinrelo is great and helped us move from our other platform without hassle. I can't thank them enough =)

I had trouble adding the program into my store. I got an immediate response on the chat box and they helped to fix the problem. Great customer service.

Obviously checked out other Loyalty Program apps but, for a small business with less than a thousand loyalty members and combined with all the various ways to earn points this made Zinrelo the best choice. If, like me, you are new to loyalty programs it can take a while to get your head around how the scheme will work for you but, since installing the app it has worked well. The widgets are easyish to customise but if you want to integrate into your site pages a knowledge of coding would be helpful. I've only had a couple of times where I needed to reach out to support and have found their response time to be excellent and are very helpful in fixing any issues and Yahya very kindly helped me out with the coding and integration. Fantastic all-round and well deserving of five stars.

Love it. The support team is excellent and the app offers lots of customizable options – even the free plan is plenty to get started on and made it easy to get a loyalty program up and running without any hidden costs. The dashboard is easy to use and program activities & rewards are easily customized. One of my favourite functions is the pre-built email notifications, which lets you notify members when they earn or redeem points or are close to earning their next reward. I had some questions regarding adding existing members, and making the most out of it and Yahya very kindly helped me out with the coding and integration. I will definitely keep using and very much recommend!

Love it. It offers many articles to help us how to configure with this app, but I know nothing about coding. The customer service, Yahya, he helped us to customize the look since we don't have a developer,really appreciate it.

Great app. Have this app since a year. Everything is customable and support is great and fast. You can customize this app easily and translate everything in your language.