Reviews for Yotpo Product Reviews & UGC

Doner heeft mij geholpen om de breedte van de carousel aan te passen! Vriendelijk en professioneel, dikke 10 op 10 :)

I am writing to express my sincere appreciation for the exceptional service I received from Donor P regarding an issue I had with importing reviews. Donor P responded very promptly and resolved the issue efficiently and professionally. The level of service provided exceeded my expectations, and I am truly impressed by the promptness and professionalism displayed. It is rare to encounter such a high standard of customer support, and I wanted to formally acknowledge this great experience. Thank you for maintaining such excellent service.

eleven44

2024-09-22

Singapore

Daniel P. was exceptional! fast and efficient service... he handled my question like an absolute pro! Thank you Daniel!

Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much

The peoples are really helpful! I'm happy to say their customer support is good and helpful.

We had a terrible experience. The whole platform was buggy for us and it took forever to get things done. The final straw was that emails for reviews post purchase just stopped going out with no explanation. We switched to a new provider and got 3 reviews in the first hour (while not getting any in 30 days on yotpo.)

Amazing product and even better support service. I would highly recommend using yotpo for your e-commerce review needs! Daniel is the best, he solved all my issues and was really patience!

ReliaHealth

2024-09-17

United States

Quick responses with customer service questions. Easy to navigate the platform.

Smells Good Wax Co

2024-09-17

United States

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely. Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!) The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Excellent solution, brilliant customer support and really impressive. Thank you.

Soap Is a Lye SJ LLC

2024-09-12

United States

DOnt use this app if you have ever used reviews on any other platform. you will not be able to import them and their customer support will lie to you.

Foreign Lashes

2024-09-12

United States

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Bloomsbury Manor

2024-09-06

United Kingdom

Continued great support from Yotpo when you need it. This time, thanks to Shirel Garfinkle!! We've used them for 3 or 4 years and are very happy :) Shout out to Justine Romeo Sy who helped out with an issue today (2 Oct 2018). Another 5 stars if I could give it! And to Caroline who helped me out this week (w/c 4th May 2020). Another ***** And to 'Warly S.' who helped me out today - helpful, speedy, courteous and sorted the problem! Thanks Warly! (3rd Sept 2023) Here we are again, 16th Aug 2024, and great service to Vien E. who resolved an issue and communicated brilliantly. Thank you! ***** Thank you also today, 6th Sept 2024, to Doner who helped out perfectly with a product page star rating query!

Great technical support. If anyone is looking to install review app for their website, I'd highly recommend Yotpo.

Open Goaaal!

2024-09-05

Finland

Yotpo’s review app is great! Their team helped me set up star ratings on my collection page, and it looks fantastic. Their support was fast, friendly, and made the whole process smooth. If you're looking for a reliable app to showcase customer reviews on Shopify, I highly recommend Yotpo!

Soulreignty

2024-09-04

United States

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

SuperLoveDoll

2024-09-04

China

工具不错，强大多种功能，客户也很好

Very Nice app. George and support team is quick and attentive. I had an issue when I upgraded my shop theme with reviews not showing up. Jeorge fixed it in no time. Thank you for all your help!

Thanks for your feedback, we really appreciate it.

RunwayCurls

2024-09-03

United States

Overall app is fine but the support I got was terrible. They took so long to respond and the issue I was facing hasn't been resolved.

Great Service provided by Ruzsel John Nabong. Thanks for the support!

TallEarth

2024-08-30

United States

Great app. Used the free version for years, always liked the look, feel and functionality. The reviews really stand out. I finally ponied up for a paid version, and have been blown away by the excellent support via live chat - a special thanks to "Sugar Ray" on the Yotpo team for spending 2 hrs with me @2am lol. A company is only as good as the support they provide if something isn't going quite right or is tricky, and a heavily tweaked template can result in those tricky situations. Thx guys, will be installing in future builds, too. Update 2023-01-25 - more great support, this time from Simoun Francis S. Yotpo isn't the cheapest option, but their customer service has saved me a ton of time and headaches, which has made it worth it. Update 2024-08-25 - more great support, from Doner - thanks for the help buddy! Update 2024-08-30 I was back for more upgrading, and Arven S made it quick and easy and gave me a little lesson in coding, too :) Thanks Yotpo!

驚くほどの速さで問題を解決してもらいました。 大変満足しています。 Reymon N.さんの対応は素晴らしかったです。

Doner is very detailed and helpful.

Great app! Ian Doner was extremely helpful and spent hours with me on the chat, answering my every question and solving every problem. If you're unsure about Yotpo, the customer service alone should make you download it. 10/10 recommended! Thank you!!!!