Reviews for Wholesale Lock Manager: B2B

Customer service is awesome. Still learning the ropes.

Best customer service!!

Great customer service! they've helped when I was stuck trying to lock things in my store. Give them a shot!

Top customer support I had some trouble translating the password page into different languages. I contacted the support, and they installed translations for me within a day. Thank you!

I am a beginner using Shopify, and therefore Wholesale Lock Manager, so sometimes I stuck, but they were very helpfull, and never giving up on me! :) Thank you Mehak for the help!

I am a new customer to shopify and their applications and I couldn't be any happier with the service and quick turn around I have received from the Wholesale Lock Manager app. They quickly helped me resolve the minor complications that I came across when installing, their customer service is top notch! I was also able to accomplish exactly what I needed in my store with this app for a reasonable price!

The app has always worked well for us (going on 5 or 6 years now, I believe). However, recently I found that this team is even better than I thought (always a nice surprise)! We wanted to switch to the new user accounts in Shopify, but it was creating some undersirable results related to user logins. The team was able to customize the login experience to suit our application, and they did it very quickly too. Now we are using the new user accounts on Shopify AND the Lock Manager is working even better than it was in the past. I'd 100% use this team and app on any other Shopify site that I needed tag-based access or denial for. Thanks Wholesale Lock Manager team! :) ~Russ @ ACUiTY

Be wary, once you uninstall the code will remain in your template. Absolute bollocks, after uninstalling it we had plety of bugs from this app as it was blocking our variant selections and so forth, although we uninstalled it normally. Had to get a developper on the issue. If you plan on using it short term or with items with plenty of variants I would avoid at all costs!

Xulon Flooring

2024-07-11

United States

Parth was very helpful, We like the app, it works great and we are very happy with it.

We've been using the Wholesale Lock Manager: B2B app for a while now, and it's incredibly effective for managing our diverse customer base. It allows us to hide and lock specific products based on user profiles, which is perfect for our B2B needs. The customer support is outstanding, especially Daniel, who always provides top-notch assistance and goes the extra mile to help us out.

This is an update to my previous review a few weeks ago shown below. The team has been extremely responsive to the issue I outlined below and has now corrected it in record time. This is a support team that really cares about it's customers and their feedback. The app works great for our needs and as such I have changed my 2 star review to 5 stars. --------------------------------------------------------------------------- This app is really a 5 star app but it has one fatal flaw - It only works with your published theme so you have no ability to test this and work out the kinks without effecting your live site. I have never seen an app that makes you mess with your live site for obvious reasons. Putting this aside I was impressed with how easy the app is to hide prices and content but unfortunately this is a no go for us.

This is a good app, with a good communication service when needed. thanks again for your assistance as of late to resolve some changes that were needed. Now we can do what we need to do! Thanks again team.

I contacted them for help applying code to our website and they had it done within 24 hours. The issues that we were experiencing were solved. Loved how quickly they responded and how our website works now.

Request inquiry was a very prompt, precise and pleasant experience. Thank you.

Wonderful app and excellent customer service!! Very efficient and easy to use. Exactly what we needed for our wholesale customers. Highly recommend.

Customer service very helpful. I have set up very easily the app and when I had some doubts I contacted their customer service who helped me in setting up the app perfectly. Now everything is up and running and I recommend this app to everybody. Great work guys!

Have used app for 2+ years, had a problem recently and they fixed it! Great response time and customer service.

We use this for two sites and love it, works exactly as we expected for each use case and we have had no issues. The support is truly excellent and very personal. Highly recommended.

I wanted to commend your team for the superb quality of your app and the unparalleled customer support we received. We're extremely satisfied with how user-friendly and efficient the app is. Particularly impressive was the level of dedication your support team showed during an issue we encountered. Their commitment, illustrated through an hour-long video call to resolve our issue, was nothing short of extraordinary. Thank you for the exceptional service and the excellent app. We're excited to continue our partnership.

The support team for this app is very responsive and helpful. A feature I would like is to automatically display a special discounted price for special member customers who have the member tag. If a product has both a general price and a special membership price, when a customer with a membership tag logs in, the membership price is automatically displayed. That's the functionality I wanted. Unfortunately, apps with these features are very expensive, and many apps use % discounts instead of fixed-price discounts as a method of discounting. for that reason,I have given up on using these apps. As an alternative, I decided to use this "WholeSale Lock Manager". We prepared two products with different prices for visitor customers and member customers, and controlled the display of the products by "WholeSale Lock Manager". This "WholeSale Lock Manager" app is really easy to use. Moreover, I am grateful that the price is very reasonable.

great app. Awsome support. Best app to hide your products from other customers. I got help very quickly and my problem is solved.

Excellent service and excellent app. Delivers what it promises 100% Would recommend using it. We have been using in multiple stores

As of now, I've had it for only the last 30 minutes and it does exactly what I need it to do. Thank you.

Shanna really helped me understand the locks! I can have products on my wholesale page that arent available on my retail page, which is exactly what I wanted!

Simple and easy to use app. We use to allow only spesific tag customer that allow to see, search and order the spesific product. And work well with small work by the IT team. Fast respond keep the good work.