Reviews for Wait.li ‑ Viral Waiting Lists

Wait.li is a great option for our business. Easy to use, ux friendly and great customer service and tech support. Yusuf and Patrick were quick and incredibly helpful resolving a small issue we had. Thanks for a great app!

Easy to use and offers great convenience! If you have any questions customer support (Yusuf) is able to help asap!

Worked well from the get-go - highly recommended!

This app was super helpful to help us doing our product launch. We have sold out most of the items because of it. I highly recommend using them. I will definitely use them again when I am doing another product launch! S for Sparkle

Excellent app and offers great convenience. The support team responded very quickly and actively provided solutions, which is very professional. Good experience, thank you Patrick!

Great experience! Did exactly what we needed during pre-launch and the support team was very responsive and easy to work with.

I'm getting mad since the join waiting list button always be there even if I deactivate the status! I have tried to contact support for help, but nobody replies to me! I need to make the product to normal selling. But now, every new customer only see the waiting button instead of add to add button!

This app caused a lot of issues with our live store – it removed our product images as well as disabling features and adding random things to our product pages that have nothing to do with waitlists. Would recommend trialling this app on an inactive theme. Thankfully Yusuf was very quick to reply and help us talk through the issues.

Really nice app, tremendously helpful in the run up to getting my store ready to sell. Huge thanks to Patrick and Yusuf for their responsiveness and dedication to customer service, really made things easy - thank you so much

This app has been perfect for our needs! I recently changed our store theme and they helped me get all the coding switched over fast and accurately. I plan on using them for all my waitlist needs for my shop!

I just ran my first waiting list campaign, and it was a huge success. Not only is it very easy to use, but it is implemented in such a way that it leverages the Shopify infrastructure in every possible way, working seamlessly with all other apps and workflows I already have in place. Most strings are externalized so they can be translated into *multiple* languages, and the sign-up accounts are the standard store accounts to make the user experience seamless. The developer is very quick to respond to questions, and offers thorough responses. I am very happy with this app, and look forward to further enhancements in the future. Great app!

UPDATE: I've been using this app for a while now, and I had to come back and update my experience which is astonishing! I hope this app lasts forever because it really rocks! And the customer service is also always amazing! I had to do some small changes and they did it exactly what I needed. I am just wow! :) This app is amazing! I was looking for an app that could be used to offer an upcoming product without having to charge my customers right away (such as using PRE ORDER apps). With pre-order apps, you will need to charge a customer within 7 days (because this is the authorization period for any credit card), and if your product just comes in, let's say, 5 months from now, it is kind of odd to charge a customer now. This was THE ONLY app that was able to solve my problem. Now my customers can join the waiting list, I don't need to charge them upfront, and the best, I am able to know how many products I will need to order based on the number of people on my waiting list for each product. The customer service is amazing! They promptly helped me to fix a tiny issue I was having with the button and with the quick view option. I am so excited! I will email all my customers now so they can join the waiting list and I can figure out how many products I need to order for the next season! Thank you so much for such a great APP! You guys are amazing! :) +100!

It doesn't automatically turn on after a product runs out of stock... so I have to manually enable it every single time I sell out for every single product and then manually disable it when I restock every individual product and that takes a lot of time. It should be automatic, and failing that you should at least be able to enable or disable items in bulk rather than clicking on every individual one.

I had a great experience using this app. The customer service was amazing. Patick and his partner responded my question promptly and provided great support!

WatchGauge

2020-07-07

United States

My business relies heavily on building up big anticipation for products that we are releasing in upcoming months. Before this app, it was all very manual. Clients would email me their desire to be on a waiting list, I would compile multiple excel spreadsheets for all of the different products, and there was wide room for manual error on my part. At the very least it absorbed a lot of my time going back and forth to make sure that my waiting lists were accurate (and I still had mistakes now and again). Since using Product Waiting List, clients join a waiting list on the product they want, and all of those lists are compiled and easily visible and usable at a click. Seriously the best app for my business that I've used yet here on Shopify!

G FUEL

2020-04-17

United States

This app is wonderful. We use it to create "early access" lists for upcoming product launches. It helps us control the flow of traffic to products. I would definitely suggest trying it out! Patrick, the developer, is also a pleasure to work with. He is very responsive to my requests.

Excellent app, very easy to use. I have received some help very quickly after requesting a support.

A great app by a great developer! Subject to your specific business needs there are many ways to use this app. Patrick has been extremely responsive and helpful, it has been an excellent experience working with him. We highly recommend this app!

One of the best apps I use. Intuitive easy to use and does what you promise. Excellent assistance service ready and kind to solve ANY kind of problem related to the app. SUPER recommended A +++

We love the app! First, it was so easy to install and set up. Second, Patrick is nothing short of AMAZING. We had a few questions, and he was very prompt to message us back. He even made a few tweaks to help Waitlist integrate seamlessly with our store and brand! We are excited for the upcoming update that will be releasing also.

This is a great app that has helped us very much understand which products will be selling better than others and the support given is top class. Highly recommended

I reached out to Patrick about an issue and not only he responded in less than 5 minutes, but he also went above and beyond to accommodate a custom-made solution, all of it in no time (literally). Very professional customer services, I highly recommend working with him.

This app is super easy to use and the support is fantastic and very quick to respond. Highly recommended.

App is good however does not work well when you add the app to multiple stores; requires you to go incognito mode and clear browser cache in order to make updates/edits to each store. Fix this and this gets a 5 star review!

Nice interface and install and preinstall was easy with the wizard that was displayed on left-hand size.