Tracktor Order Tracking logo

Tracktor Order Tracking

Real time package tracking and order lookup for your store

740 Ratings

5

Developer

Media

About this app

Add real-time order tracking, custom tracking statuses, and package lookup to your store.

Tracktor turns first-time buyers into repeat shoppers by increasing customer satisfaction and lowering your support costs. With professional-grade package status & order tracking integrated with all of the major carriers (1,700+ and counting), you and your customers gain incredible visibility into the status and location of every item in transit. With Tracktor, everything is fully customizable, so you can get creative and delight your customers.

  • Track orders across the globe with over 1,700 integrated carriers
  • Order tracking helps customers avoid "Where's my Order?" requests (WISMO)
  • Send email/SMS notifications based on package events (delivery, exception, etc)
  • Manage what customers see with your fully-customizable tracking page
  • Our friendly USA-based support team is here if you need any help

Categories

Store management

Features

Labels And Packaging

Multi-language
Order sync
Delivery dates
Carrier selection

Tracking

Analytics
Carrier masking
Dashboards
Estimated delivery date
Order lookup page
Real-time tracking
Order export

Notifications

Real-time notifications
Translation
Automation
Email
Custom notifications
SMS

Managing Shipments

Order updates
Branded tracking pages
Shipping analytics
Real-time tracking
Order sync
Email notifications

Key Benefits

  • Real-Time Tracking: Tracktor integrates with 1,000+ carriers across the globe, so you and your customers always know where each package is.
  • Streamline Support: Eliminate customer service questions about "where's my order?" and resolve delivery issues before they affect your customers.
  • Critical Insights: See your in-transit packages on a map, get delivery exception alerts, and track how long it takes your customers to receive their order.

Pricing Plans

Hobby

$9.99/month

  • Customer order tracking page on your store and domain
  • Email & SMS notifications (out for delivery, delivered, etc)
  • Unlimited lookups

Professional

$36/month

  • Everything in Hobby, plus:
  • Translate messages from carrier
  • Customizable order statuses
  • Delivery reports

Business

$99/month

  • Everything in Professional, plus:
  • Export tracking history to CSV
  • Premium data sources
  • Developer API

Enterprise

$249/month

  • Everything in Business, plus:
  • Onboarding services
  • Dedicated support
  • Designed for high-volume merchants & stores on Shopify Plus

App Insights

Monthly Reviews

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