Synctrack Order Tracking
Order Lookup, Track Order Status, Unlimited Email
201 Ratings
Media
About this app
Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.
Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.
- Order tracking page with brand asset for consistent & professional feel.
- Track orders in real time to keep your customers informed.
- Estimated delivery dates (EDD), ETA to improve customer satisfaction
- Filter unwanted keywords on order tracking page
- Automate courier matching for seamless tracking experiences
Categories
Key Benefits
- Custom Branded Tracking Page: Drive customersβ traffic to your shop and help them look up order status with a wonderfully customized tracking page.
- Timely Shipping Notification: Be proactive in customer queries about package status by automatically sending updates via custom email, SMS, and WhatsApp
- Comprehensive Analytics: Make data-driven decisions based on comprehensive reports to manage your shipping performance, customer feedback, and satisfaction.
Pricing Plans
FREE
Free
- 75 shipments
- Branded tracking page
- Marketing assets
- Product recommendation
- Review
- Hide undesired locations
- Email, SMS, Chat
- Analytics
BASIC
$7.99/month
- 600 shipments
- All starter features +
- Priority Support
PROFESSIONAL
$14.99/month
- 3000 shipments
- All Basic Features +
- Early access to new features
ENTERPRISE
$34.99/month
- Unlimited shipments
- All Professional Features +
- Customization
App Insights
Brands Using This App
Recent Reviews
Reviews
2023-11-29
China
I am extremely pleased with the customer service experience of this app! No matter what issue I encountered, their team always responded with outstanding professionalism and impressively patient assistance. What impressed me the most is the swift resolution of issues. I've faced some technical challenges, but each time, the problems were resolved in a short period. Their technical support team is not only efficient but also friendly, always willing to help me tackle any concerns. This kind of professional, efficient, and friendly customer service instills in me a stronger confidence in using this app. Thanks to your outstanding team for providing such excellent support and service to users!
2023-09-28
United States
nice customer service! quick response!
2021-12-24
United States
For those of you who are skeptical about trying this app. Don't be. It's a set it and forget it type of app that has helped us a great deal. Very detailed and intuitive and the team is always willing to help out if something seems challenging. What are you waiting for.?
2021-09-09
India
This is the best tracking app for shopify ever! The customer service is the best part of it :) Special mention to Kaylee and Stella! You guys are the best. They pro-actively worked with us and I am Wow'd by the speed with which they provide us proper resolutions for all the queries. The app did not support our courier partner initially but after reaching out to them they connected with the courier partner and made it possible. Will definitely recommend the app. Keep up the good work Team <3
