Reviews for Subscription Plus

I did have some trouble setting up this subscription service, but the customer support person was more than able to help and resolve my issues. I love the fact that I can set this subscription service up as a one-time purchase as well - this allows customers to try one of my subscription kits without having to commit to a monthly subscription. I highly recommend this app!

This app has helped my niche business model come to life! I have a subscription based model to release new digital content each month and it was very hard for me to find budget friendly app that fit my needs. I am not technically savvy and the website development process is not my favorite. There are some things that I cannot do through my account that manually need to be tweaked with the development team. However, whenever I have a request, I meet with Bhavya and he is always extremely helpful and responsive! He listens to my requests follows up on the design changes immediately. He has helped make the website development process not as daunting. Thank you to the whole Subscription Plus Team for all you do!

O aplicativo é maravilhoso, fácil de usar tanto no back office como para o cliente. Um outro ponto maravilhoso é o atendimento em casos de problemoas. O chat funciona e os problemas são resolvidos rapidamente. Estão de parabens!

Heel goed geholpen door Juan, hij heeft goed doorgevraagd en het probleem gesignaleerd. Vervolgens heeft hij goede aanwijzingen gegeven waardoor ik het probleem verder kon oplossen!

Nitesh and his support team did an excellent job! Solved an issue no problem!

I would recommend this app as it does exactly what it's design to do, sign up customers. I highly recommend this app. I am so happy with my subscribers and the app. Download it today! Eliot Grey

Customer support is very helpful and there subscription system is as smooth as butter. It really is perfect for shopify would really recommend using it

Super netter und hilfreicher Support!

Good

Super service client et service très qualitatif !

Impressed by customer service level for a free app - especially Danin. But ended up uninstalling. Tried to setup a Prepaid annual subscription, which would allow customers to make a single payment for 12 monthly deliveries. As far as I could work out, the app only lets you create a re-occurring annual Prepaid subscription. Also noticed some differences in the app's performance across devices.

Service client au top et réactif à tout moment

5 stars for the help they offered when contacted. (Even at the weekend) All looks good so far. Cheers

Great support team available at any time. Quick responses/actions within a day for every issue raised for resolution. We even got a special widget layout! There are still some wierd translation issues mainly on the app pages, which required a lot of translation work on my own, but c'est la vie. It's a free app. All in all, very happy for all the work they've done for us.

So helpful. My questions were answered so fast and everything about the app and the customer service was easy. highly reccomend.

Very good

Great customer service and app.

Nitesh was so helpful and amazing! Not only did he solve my immediate issue, but he provided guidance on how I can handle similar situations directly. I am so grateful for his quick and excellent help!!!

I've used this app twice now with two different websites. I'm not super tech savvy, so needed a little help both times, and was thrilled with the customer service response! Response times are short, and the CSA's are knowledgeable and friendly! Once the app is installed, it works like a charm. Highly recommend!

amazing customer support.

Helped me fix 2 issues very quickly. Very friendly and knowledgeable/ thank you!

Fast resolution! Adis helped us out on our concern real fast. Thank you!

It works well at this time.

The customer service was very responsive and solution oriented.

(1) Poor communication for their internal team. All the problems are required to repeat and repeat with different agents. (2) Asked me to authorize theme modification, but now the swatch images don't work anymore, they (Axel) asked me to ask shopify support instead. What a irresponsible attitude. (3) All the problems are required back and forth multiple times, and the problems are still not yet solved.