ceha5 ag
2024-08-27
Switzerland
Great support, problem was solved super fast :-)
Sleep Basil
2024-08-14
United States
Easy setup and great customer support!
Jack & Friends
2024-05-22
United States
Really useful and intuitive store locator app! Very easy to upload stores and add customizations, and a lot of features even on the most basic plan. Philly was also super helpful in walking through the features and fixing any minor issues we had with our map because of a custom design we added to our store locator.
Shot Darts
2024-03-15
United States
Customer service was awesome. Philly was super helpful on a Zoom call and walked me through step-by-step. She even sent me each step of what I was looking to accomplish via email afterwards!
Switlik Store
2024-03-14
United States
Storemapper has been a game changer for our website. Philly was tremendously helpful in helping me setup my account and the finished product is a sleek, and easy to use map for our customers. More than happy with not only the friendly and timely customer service, but the ease of using the platform. Thanks again!
Amberjack
2024-03-05
New Zealand
We love Storemapper - not only is the app great, the support is first class. They made multiple adjustments for our new theme within hours. Very happy :)
PLANTSTRONG Foods
2024-02-15
United States
We have 3k+ retail locations and this app allows our customers to search and find a store easily. We had a hiccup recently (on our end- switching URLs) and the tech support at Storemapper was swift in their remedies and went out of their way to help me reconnect our site. Highly recommend! A+++
Ohana Music
2024-01-18
United States
A store map is a store map, but right here is what you're really looking for -- quite possibly the best personal customer service you'll find anywhere, in any company anywhere, hands down. And I speak as the customer service manager for our own company. Philly especially (thank you again!) has provided the most helpful tips and graciously put up with my endless questions as I struggled to navigate Google Cloud Console issues and nail down nitpicky specs for my website's enormous world map of stores. A recent back-end UI update has also greatly improved usability and customization options for us as website creators/managers. Definitely worth signing on for your business's store map!
KRUSHWELL
2024-01-17
United States
Great customer service! If anything is going wrong with how your store locator map is rendering on your site (desktop or mobile), the Storemapper customer service team is lightening quick to help and fix.
Lucky Saint
2024-01-02
United Kingdom
Very impressed! Super slick integration with Shopify and easy automation with Google Sheets. Lots of options for customisations too. The team is very helpful, they were happy to jump on a call and help with a new map within a day and came back to our emails within the hour. Thank you!
mahasheclothing
2023-09-11
Australia
We have used Storemapper for several years now with BigCommerce. It always worked as it should, no hiccups. We recently changed website platforms and the customer service in the changeover was incredible. We're very happy to continue with Storemapper on our new website.
The Zenco
2023-09-01
United States
Excellent customer service. The set up is easy and the team at Storemapper are readily available to help make the map efficient for your business. Very quick service as well. The map looks great on the website and we are happy with this program and the support offered. Pricing is fair as well for the customizable options.
Gym Weed
2023-08-21
United States
Storemapper is an asset to our site and it's easy to use. We upgraded to get the analytics and it's worth it. It's awesome to be able to see opportunities to grow our brand based on the location searches. I would highly recommend.
Blundstone UK
2023-07-19
United Kingdom
Way too expensive for what it is. You're better off shopping around and getting a store locator that's half this price.
Coquette International
2023-06-19
Canada
Been using this app for awhile now. It's been great and for some small issues we've had the support has been fast and efficient.
My.PerfectPair
2023-04-26
Canada
Philly was extremely helpful with getting my store mapper back up and running for me, great communication with emails, and grateful that she took the time to hop on a call with me to walk me through the steps I needed to take.
Sabine et Gaspard
2023-03-22
Canada
The app works great and the support is quick to answer any problems. We had a small issue with the display which was quickly fixed after sending a message to the developer. Strongly recommend.
LessTrash
2023-02-01
Norway
The app works very well with our website, and is easy to use! We have had very good support if we had any questions, and can only recommend this app
Clever Clogs
2022-11-24
Ireland
We had an issue with the storemapper widget not displaying correctly on our webpage, and Kriti was so helpful in getting this sorted ASAP! We really appreciate the prompt responses and resolution of the problem!
Karbon
2022-11-11
Canada
The customer support team is very helpful and the product is very simple to use and easy to integrated with Shopify. Highly recommend.
Burley
2022-11-10
United States
This app has worked very well since installation, and the customer support team is top notch! Highly recommend.
2022-10-19
United States
We have had StoreMapper installed on our site for a while. It has always been one of those apps that works as expected and we don't check it's functionality that often. We recently had some API connector issues and Philly jumped on a call with me right away and got it resolved in minutes. She was super helpful and responsive. Great service!!
2b2c
2022-09-08
Denmark
Good app. Best option to show store locations. Also helpful when it comes to support questions - good service.
faction-staging
2022-08-16
United Kingdom
We recently ran into some issues with the storemapper app not functioning properly due to an API key error on our end. Philly was quick to respond and extremely helpful, responding to my emails promptly and walking me through how to fix the error.
2022-06-28
United Kingdom
As a new member of the team I was struggling to de-bug an issue we were having with Storemapper. Philly came back to me within 24 hours and was very patient and responsive - supporting me to get the issue resolved. The functionality is good and exactly what we need to help customers find out stockists. It also has several features in the back-end that Philly helped me to find which I'll also be exploring further. Overall exactly what you'd want from an app - good functionality and great support if you have an issue.