Reviews for Sky Pilot ‑ Digital Downloads

good and fast support from nitresh

I found it very good, the customer service responds even on Sundays

They're great to work with and very quick to respond to issues to help my business roll smoothly and without headaches. thank you!

My issues and concerns with my customer service rep, Cherose was addressed and handled with care. My problems were solved.

Hey there, Thank you so much for the 5-star rating; we're thrilled to know you're happy with the app! If you ever have any questions or need assistance, we're here to help! Best, Shop Circle Team

Hey there, Thank you so much for the 5-star rating; we're thrilled to know you're happy with the app! If you ever have any questions or need assistance, we're here to help! Best, Shop Circle Team

Paul was super kind and right away knew my problems how we can solve them. Ready to rumble with Sky pilot now. Seems like a super helpful and making it happen - team.

Great support and easy to use interface.

Excellent customer service with speedy replies. Great starter plan & simple interface!

I really love using Sky Pilot for digital downloads pf my artwork. It is one of the best and user-friendly apps. I would recommend it to everyone looking to have a smooth platform for digital downloads. The customer service is highly responsive and effective. I am ever so grateful for their help.

Service client très réactif et de qualité, l'application est très simple d'utilisation !

Easy to Use and The Customer Support is Awesome!

Easy setup and use of the application. Excellent support to help with any problems you encounter as well :)

I have tried other digital download apps and this is by far the best you can get for free. Danko helped me with configuring the download button on the thank you page and was prompt in doing so. If ever I encounter problems in the future I know their CS will respond fast which is great! :)

I've been using Sky Pilot for almost a month now, it's a big upgrade from the default digital downloads from Shopify. The interface is nice and easy to navigate. The support is unmatched, they reply within minutes and always helpful and would do any neccessary adjustments to fit your theme. I recommend Sky Pilot to anyone who's looking for a smooth experience and great support that's seconds away.

Nitesh was very knowledgeable and understood the task at hand. He was able to address my concern and was extremely professional.

Nitesh was amazingly helpful with resolving a small issue I was having with storage limits. Plugin seems to work very well.

I just started, and so far I'm happy; the support team is good.

nitesh was very helpful

The app works well for us so far, and has all the features we have had a need for. I mostly decided to leave a review to say how helpful their customer service has been. I have reached out three times and all three times they were wuick to respond, polite and very helpful. Would reccommend.

Skypilot is a huge asset to my digital design business. Any time that I have needed assistance, Skypilot customer service has always helped until the issue is resolved. Nitesh was knowledgeable and helpful in problem solving and resolving my issue very quickly.

I'm very impressed with Sky Pilot and their level of support! I'm still developing my first-ever shop and it's not even live. Yet they responded to my questions and went above and beyond. Other shop owners in my same field had recommended Sky Pilot, and now I know why.

After trying a couple different options on Shopify, Sky Pilot is definitely the best downloads app for my business. Nitesh helped set up my digital library exactly how I wanted it and he was great at explaining parts I didn’t understand. I give five stars for customer service (quick and knowledgeable) and five stars for Sky Pilot having the features I need.

App, welche die Anforderungen an den Verkauf von digitalen Artikel sehr gut erfüllt. Die Verknüpfung der Dateien ist kinderleicht zu handhaben. Das Dashboard ist sehr informativ. Die Kunden haben die Möglichkeit Ihre Dateien über einen Linkbutton in einer separaten Email von Sky Pilot oder auch in direkt in der Auftragsbestätigung von Shopify zu erhalten. Ausserdem sind die Dateien auch im Kundenkonto jederzeit für den Download bereit. Leider ist die Emailvorlage von Sky Pilot nicht in verschiedenen Sprachen einzurichten. Aber mit dem Integrieren des Buttons in die Vorlage von Shopify ist das Problem gelöst. Zum Anpassen hat uns der Support von Sky Pilot schnell und kompetent geholfen. Wir können die App sehr empfehlen.

Ich benutze diese App seit ca.5 Jahren für meine Digitalen Produkte und bin immer sehr zu frieden gewesen. Ich brauchte Hilfe, als ich den Shop auf shopify 2.0 umgestellt hatte und bekam durch den Support chat sofort hilfe und hatte im Handumdrehen alles installiert. Vielen dank für diese tolle App <3 I have been using this app for about 5 years for my digital products and have always been very satisfied. I needed help when I switched the store to shopify 2.0 and got immediate help through the support chat and had everything installed in no time. Many thanks for this great app <3