Reviews for Sidr ‑ Sales Tax Automation

Incredible support and service! onboarding was quick and seamless.

Great App and Amazing team, super helpful and super fast in communication.

Best tax app to date! Amazing customer service. A Godsend. Thank you Sidr.

Sidr Tax has been exactly what we needed for our growing business and increased sales tax filing demands. I have been very happy with the app and especially with the customer service (it feels like you have your own account manager!). I had used Avalara and Taxually in the past but both had such high costs and very poor customer service. I would definitely recommend Sidr Tax for filing business sales tax returns.

I am a bookkeeper and needed something to help my client with her Shopify sales tax. I demoed quite a few of the other sales tax reporting software products and am so glad I went with Sidr. They have made processing past and current sales tax super easy and have saved my client a bunch of money. Tongbo and his team are very responsive and explain everything very clearly and promptly.

I've just signed up with Sidr and am blown away by the functionality, reporting, ease of use, and customer service provided! And all for about 1/5 the cost of Avalara. Sidr provides a needed service for start-ups and small businesses who ship products to various locations, and without overcharging. Highly recommend! Jessica Super Pacific, Inc.

Customer service can't be beat. From the very beginning, our company was helped from setup until completion of very awkward and involved sales tax reporting. Now that we have it up and running, having this app's services will be a tremendous help. It's a relief to know that the Sidr team will be there to help us get it done.

DON'T WASTE YOUR MONEY ON AVALARA! I'm the tech/ops manager for Make It Happen Media and I never leave reviews for apps but I feel like I really had to for Sidr. We have 2 other stores that have separate shopify accounts and since they're all underneath our account it makes it very easy to separate which sales and reports go to which store, you can even combine all the sales for stores if you have to combine the tax information under 1 EIN. Their customer service team is truly unmatched. When we first implemented this app at the end of last year, they didn't split the food tax vs state tax for Illinois. I brought this to their attention, and their team got to work coding and brought the feature to the platform. Not only that, but they actually updated me and let me know when they did this. This might seem like a small feat but I've been designing sites for over 8 years across every platform you could think of and its so rare you're personally notified about a feature you inquired about. 10/10 5/5 100/100. I've tried a few other apps before we landed on Sidr and it hasn't ever let us down!

Bartact

2024-05-27

United States

Very happy with this service - the communication with the Sidr team (mainly working with Tongbo) has been excellent, and they are providing exceptional customer support. They immediately respond to questions and emails and provide very timely updates on any changes or topics that would require our attention.

We switched from Avalara to Sidr when our shop converted to Shopify and Tongbo and team not only made our transition so smooth and provided round the clock support to ensure our data and needs were met from Day 1. Since then, after 6 months, we continue to receive excellent service (you would think we're their only client, they make you feel that valued!) They help with even the most complex compliance issues and provide insight and answer any questions from big to small. Highly recommend this product if you're looking to switch, we are so happy we did.

Love it so far! customer service has been great!

ZIVI Apparel

2024-05-23

United States

Absolutely amazing app. The support is what makes it the best. Tongbo & team are extremely helpful. They have literally fixed all my sales tax worries and headaches. Couldn't recommend it more! Better than any other software we've tried. (we've tried a few). The automated sales tax reporting is incredible and literally just plugs right into Shopify.

Sidr has been a savor for my business, as a super small business hitting our tax nexus Sidr has made the process so easy and affordable for me. They take care of state registration and file automatically for me. Would recommend Sidr to anyone big or small. Their communication is top notch and respond almost instantly

just started using them but so far so good! they're really clear and helpful with setting things up and just filed my first one today! it feels so worth it to have this worry off my back

Extremely fast and accurate help!

I have been blown away by the ease of use and the customer service. I would recommend them to anyone... seriously.

We are a new customer and have -0- regrets picking and using this app. So far, the customer service has gone above and beyond helping us get caught up and the actual app is so helpful and easy to understand. Great solution to filing and paying sales taxes!

Incredible customer service. I think Tongbo answers questions 24/7. Seriously Tongbo, when do you sleep? ;) I was skeptical in the beginning because it is a newer app and I had horrible customer service experience with Avalara and TaxJar. HORRIBLE. But Tongbo and SIDR are hands down the best app we have installed, ever. All of our states that we have Nexus in, they have registered for Sales Tax licenses and with the states on auto file everything has been seamless.

Hunny Prints®

2024-03-13

United States

This company is a life saver. They make filing state taxes SO easy. Their customer service is amazing. I honestly can't say enough great things!

Our company has tried several sales tax app; however, this app is the most intuitive, user-friendly app on Shopify for sales tax. Customer support was helpful and quick. Highly recommend!

I really liked the app! It saves the need to spend time filling out returns. The support is just impeccable! They responded to questions and helped set up the app within a few hours. Thank you!

Customer service is extremely responsive and very helpful. They helped me back file taxes and set up automation moving forward. I've only used them for a few weeks - but so far, amazing!

Big kudos to Sidr Tax for being a lifesaver with my taxes! I did my homework, called around, and tried a bunch of apps before stumbling upon these folks. Let me tell you, they really delivered. Sidr Tax got me all sorted out and up to date with my taxes. The best part? They've been super easy to talk to and kept me in the loop every step of the way. Compared to other places I checked out, their price is a steal for the quality of service they provide. If you're on the lookout for tax help, give Sidr Tax a shot. I'm glad I did, and I'm betting you won't be disappointed either. Props to the Sidr Tax team for making this whole tax thing a breeze! ⭐⭐⭐⭐⭐

I'm am so happy I found this App. This is my first year in business and I had no idea how to pay my sales taxes or find out how much. This app made it so easy for me to figure out. I was able to get a demo quickly and they walked me through the entire dashboard. I will like a pro now. Thank you!

The developer is amazing! He is always quick to help and answer questions, and he went out of his way to help me with sales tax issues. Sidr is my new sales tax BFF!