Reviews for ShoppingGives ‑ Donation App

We've been utilizing ShoppingGives for a few years now, and have been happy with how easily it allows us to run giving campaigns. The integration is seamless, the backend is straightforward to use, and support has been lightning fast and helpful when we've had questions (The CEO even called me personally to help troubleshoot a time-sensitive sync issue on our end).

Loved this app. It worked so well for us until they started charging a monthly fee that is quite expensive for our small business. We loved that this app allowed us to donate a percentage of sales to local charities and would continue to stay but the fee is too expensive for us!

The team is super responsive and supportive! We needed some customizations and they were more than willing to help make it work for us on our site! Kudos to the ShoppingGives team and this app!

We have been using this app for the the past two months in our retail store and launched our online campaign this month. The Shopping Gives team is very responsive to any questions we have regarding installation and configuring the app as well working with to help set up the non-profits we want to support to ensure they are receiving their donations. Very supportive team and great to work with overall!

they started charging monthly fees without any prior notice and no donations as well!

I had this app for a little bit before they started charging and don't get me wrong I think it's a great app but the reason I'm giving it 2 stars is that I HATE that they started charging out of nowhere. I'm still figuring out how to get sales in my store and I'm not gonna pay 29$ a month when I'm getting 1 sale a month. It makes no sense. What would make more sense is if they required me to pay after a bigger amount of sales or after making a certain amount of profit. Once I have a lot of sales I wouldn't mind paying at all. It's a great app but only worth it once you get sales and if I still had the donation part of it, I might get more sales. But I can't afford it until I get sales. See how difficult it is for us small business owners? So I'm gonna have to go with a different app, which stinks.

Great app with all the options you need! Easy to install, configure, and use. The team at ShoppingGives also provides fantastic support.

Shalom Clothing

2023-11-03

United States

Shopping Gives is a great app. It makes it so easy to donate to the causes I want. It makes it easy for my customers to see where their donation is going and it's automated so I don't have to do extra work. I am so happy that I found this app and it's been so smooth to navigate. I love how I can use different products to donate to certain causes. If you want to use your brand to donate, I highly suggest using this app.

I love the ability to give back both financially and with my time, as now a mother of 4 I am unable to pay it forward with in person contributions. As the founder of bemybreastfriend, both social media and e-commerce, I am able to donate back to my favorite non profits. ShoppingGives has made this possible and the process is so easy. Having this platform implemented into my storefront has been one of my favorite additions to my store. Thank you ShoppingGives for allowing me to continue to giveback and making the process seamless.

I had just launched my small business, I have had Shopping Gives installed for many months. It was easy to install and looked and functioned great, after figuring out some glitches. I created social media, print & email campaigns around this app and the causes I was highlighting, and then out of nowhere the company take it from FREE to over $300 per year, plus a small percent of my sales. I get that to keep this app running smoothly a monthly fee might be incurred down the line but for very small businesses that want to launch with Giving at the center of their business and with very little volume this is incredibly expensive. I've had to delete all my campaigns along with the app because I just could not afford this being so new. I'm currently looking for something different that I can grow with. The app is great but do not recommend for small businesses.

Imagine charging subscriptions AND taking a fee to let businesses do good in the world. What a joke. Worked great before they started double dipping to buy themselves some shiny new toys. Since they replied saying they aren't double dipping.. here is a quote from THEIR site: $29 per month Start trial This includes: .5% (half percent) of order total Donation Transaction Fee per donation So they aren't taking from the donations, which is nice. But they are charging monthly, and taking a .5% of EVERY ORDER TOTAL. Greedy are we?

We're shocked about the last two reviews below - ShoppingGives has been an invaluable partner in our post-purchase marketing efforts, providing us the flexibility and support to engage customers with a true value-add through their buying journey. This isn't just an app - this is a TEAM and a PLATFORM. From the start, we've been pleased with not just the service, but the knowledge and capability of each individual on the SG Team. Anytime we need help or would like more information on results, they don't hesitate to provide the support we need. Thanks to ShoppingGives, we've had thousands of donations claimed by customers without a hitch from SG. We've been working with their team for over a year now and have been able to scale our business (and charitable donations), and there's still opportunity to continue growing! They do the heavy lifting for you - and you just craft the customer experience you'd like to deliver. Put frankly, the over 100 5-Star reviews are correct. We're confident in ShoppingGives and we will continue to grow our partnership together in the future as they consistently improve their product offerings, features, reporting, and growth strategies. 10/10 we recommend. Thank you team.

I recently tried out the "Shopping Gives" app and unfortunately, I have to give it a 3-star rating. Initially, I was excited about the concept of the app - taking a portion of each sale and donating it to non-profits. It seemed like a great way to give back without any extra cost to me or my customers. However, I recently received an email from the app stating that they will now be charging $29 a month regardless of order volume or donations made. What's most frustrating is that there was no warning about this cost when I first downloaded the app. If I had known that they would start charging a monthly fee, I would have never bothered with this app in the first place. And to make matters worse, I don't even understand what the $29 is going towards, since my customers are already having their donations donated. Overall, I'm very disappointed with this app and will be uninstalling it immediately. I'll be on the lookout for other apps that allow me to donate to non-profits without any hidden costs or fees.

Great idea but it doesn't work. After installing and getting everything to work, a month later nothing is working. Dashboard, web app, POS app, all not working. No support response either. I wasn't crazy about the functionality either. I expected the app to round up to the nearest whole dollar automatically. With this app, it defaults to $1. To change the amount you have to edit it in 1 cent increments. Not ideal when you are at a farmer's maerket with a line of peopl.

This app integration has made it super easy for our business to donate to charities that align with our mission. Customer service has also been outstanding.

The app has worked beautifully for us & the support is great. Responsive and address issues quickly. We have enjoyed working with them the past few years.

This is an amazing company with a beautiful mission and great team. They make it so easy to use and to create positive impact with our online store

Great support, easy to use. Always quite responsive during the setup process. It is best if you are on Shopify Plus for the checkout integrations (round up), but still a great app

I use this app to manage my donations and anytime I've had an issue (mainly user error) the customer support has been **outstanding**. I highly recommend this app to use for the charities that are important to you.

We've used this app to help the CJ Smuin Memorial Foundation spread its message. In addition to raising awareness, it allows our customers to also support the Foundation we support with donations if they choose to.

The customer service of this app is superior to most. When the CEO calls you of a venture capital company to learn how to better serve and take care of an issue it brings real confidence and credibility to the mission of this service. We had a couple issues come up that needed dealt with, but I can say with confidence that our company is excited about moving forward with Shoppinggives as our partner in contributing towards non-profits.

Ready to launch our new online specialty coffee store and needed a giving app to support our mission to return a portion of sales to worthy causes. ShoppingGives fit the bill and the support to help us set up was timely and knowledgeable. Many thanks to Anne!! July 28, 2022 - we've been using the app for quite a while and it's worked flawlessly. Can't say enough about the product and the support.

I’m so incredibly thankful an app like this exists! It’s exactly what I wanted for my shop. When I needed assistance, support got back to me very quickly and they were also extremely helpful. Using this app has overall been a very positive experience. Highly recommend!

I definitely recommend this app! The support team is fast and very professional! I was looking for an app that would allow me to donate to a specific charity and they had it. Installing the app and setting things up and running was super easy. I needed support because my widget was not showing on my product page, so I contacted support and a few minutes later Abbey was able to set it up. Super fast response and amazing support! I will continue to use this app for sure! 100/100. Thank you so much!

I just launched my website https://sadieb.co/ with Shopping Gives! I met with two of their team members on Monday and they were able to get me set up on Thursday. As a small business, I selected the starter package and the customer service team had to do some customization to include a feature that is usually only available in their premium package. I am so grateful they were willing to do this for me! What an incredible company!