Reviews for ShipPro... Shipping Protection

Great app and very fast help from the team ! A+

Very good support, very fast. App is working perfectly. We are looking forward to seeing the upcoming features.

Chloé and Amélie

2024-09-16

Australia

Ship Protect is great! Super easy to setup and use. Had a warehousing issue, I emailed support and within 5minutes Ty one of the founders was able to support to get those orders filtering back through to the warehouse! All in all can't fault them!

Customer support helped fix the problem in a timely manner. This app is a must if you have physical products. It pays for itself and then some. Totally worth it!!

Charlene is the most helpful customer service personnel here. Great app - increases AOV

Good customer service

Adept Cosmetics®

2024-08-18

United States

Does not work upon installation. When I spoke with the help desk they said they would need to reach out to their dev team who was so backed up with requests, that it may take 2 days to get the app operating properly. Lots of red flags here. Update: August 18. I've had developers try and figure out why the app does not work with Prestige and they can't seem to figure it out. I receive an email that they worked on it all night long and now it's working, only for it to break again. The customer support here is great, however, the developers seem to lack skill. Overall, if you have Prestige, don't install the app.

Awesome support, friendly support Angelica helped me fix my ship pro real fast, much appreciated!

Super fast setup, really nice and clean widget! Extremely fast response from their team also. Thanks

Worked as expected! Support was also responsive to cater any issues encountered during the setup.

This app is a no-brainer! We have slightly longer shipping times servicing multiple countries and offering our customers additional peace of mind is precious. We have had a 19399 % ROI and 0% claim back. Money for jam!

Great support and i do really recommend this app!

great customer support

Great customer service from Angelica and the Tech team. they are quick to respond and assist with the settings. Great app and is easy to integrate. I will recommend everyone to use it.

Excellent support with Excellent service!

In just its first week, our Conversion % skyrocketed to 62%, which is just crazy. The app seamlessly connects with the Monstercart app, which is another amazing feature. I highly recommend this app to anyone looking to streamline their shipping protection process—it's a must-have!

i downloaded this app with the hope of putting it on my store but it won't even open

Aside from the benefits this awesome app provides to a business in terms of additional revenue, the support from Ty & the team is beyond incredible! Support is always fast, professional and helpful - not just on this app but on Monster Cart (which I love!) too! 100% recommend this app for any e-comm business.

First of all amazing cutomer service and good app that push the aov up for a small price.

Very quick to set up and works really well. I had it up and running in 5 minutes. The ability to select the cost based on order value is great and very flexible. You can't beat the cost and Monster Cart knows their stuff when it comes to shopping cart enhancements.

Affordable shipping protection! It was super easy to set up and add to our existing Monster Upsells Cart. We're already getting some traction with a high conversion rate! The team was also very quick to respond and fix an issue that we had. Highly recommend this app!

Excellent support from Ty with installing the app. I will update with the usage part of the app after we've had a chance to use the app for awhile!

I installed this app (super easy to do!) and before I could even test it, an order came in that checked the box!! I’ve received dozens of orders since installing it and almost all selected this box. The app is so easy to use!

Happy with ShipPro, Ty and his Support team including the devs do a great job with 24/7 support. Not to mention, this app has a simple UI that allows all configurations to be implemented so simply. Looks great on the store and is cohesive to most brands, providing a professional look - increasing the likelihood of converting your customers.

Awesome App! Super simple plug & play! Not at all invasive at the cart. Flexible options to customize to your store! Support team are awesome at making any changes! & Ty is a legend! Highly recommend!