Reviews for Ship Shippify ‑ Shipping Rates

Gute Idee

I recently experiencing outstanding customer service from the support team, and I can't praise them enough for their exceptional dedication to resolving issues swiftly and effectively. From the moment I emailed with the issue I encountered, their response was nothing short of impressive. Fixed and working great. Thank you.

Great support. I had a question that I was not able to figure out by myself. Vladimir helped me solve my problem in less than an hour! Thank you so much. Constructive Feedback: You could include examples for a lot of settings in the UI. That's all. Keep up!

The app is very convoluted to use initially but there are videos available so you will definitely need to review those first. A major issue is that this app does not work with our upsell app (Zipify's OneClick). Furthermore, I sent a request about an issue with the app and never received a response about what needed to be done inside their app; instead, they responded with how to set up shipping settings inside Shopify.

I had been looking for 4 weeks to try and get my promotions working and Alex stayed on until really late and helped me develop the right rules and configure them correctly in order to get them in place. This was the best service I have received from any of the app developers. I have spoken to at least 15 different apps in the last two weeks. Again, blown away by the world class service. I would recommend this app to anyone.

App ultimately didn't work for us (needed a way to connect the shipping rule to a customer tag) but the app is really easy to use and has very fast customer service.

Alex was super helpful got everything set up correctly, the app is exactly what we required. Many thanks!

Thank you so much guys for your great assistance /guidance for me to achieve the result that I am wanting for our shop, Customer service is so great, apps is good, hopefully more feature for a more dynamic location like ours-NZ. Keep it up guys and hoping for more years of business partnership!

This app is amazing for us. No other words! You cannot understand how useful it can actually be for you until you try it!

Fantastic service and support. Alex and I communicated via email on an issue I was having and we ended up deciding that my particular need didn't suit the software. However, I can absolutely tell you that my support ticket was met quickly and Alex went out of his way to understand my needs, communicate with me quickly, and see if we could make it work. This is a fine app that was easy to install and use, and I am happy to recommend even though my specific need was not what it was designed for. Recommended!

This is excellent. It has brilliant test features, which is essential (and missing from a lot of apps). This solved a fairly simple shipping problem that a much more expensive app could not. Vladimir and Anton were great and helped me with basic questions. Thank you!

I had a hard time setting up my rules as I have 4 providers in different cities and they are dispatched independently. First Alex helped us configure the rule for free shipping. He was very kind. But the gold medal for patience and dedication goes to Konstantine. We spent a few hours studying my cases, my providers, looking between both parties how to coordinate the rules so that the client receives a single option and within that option several hidden rules. The result was a success! The best? He tells me that his shift had ended an hour and a half ago and even so, he kept chatting with us until everything worked perfectly! The app is excellent! And the Custom Service is of brilliant human quality!

思った通り送料設定できそうで良さそうだと思ったが、配送地域を設定しようと思うと月の料金が2倍になるのががっかり。配送地域設定できなかったら何の意味もない。事実上19.9ドルのアプリで値付けに不親切さを感じた。 I thought it would be nice to be able to set the shipping cost as I expected, but I was disappointed that the monthly fee doubled if I wanted to set the delivery area. If I can't set up a delivery area, it's useless. It is effectively a $19.9 app, and I found the price tag unfriendly.

Paper Bound Love

2021-06-11

Australia

I struggled to find an app that would suit my shipping needs, and tried more than 10. This app was the only one that provided the flexibility I needed, and as an added bonus, it's one of the easiest ones to use! Changing costs, shipping times, or which products get which rate is all easily done in bulk. I had some issues with making some shipping rates being only available to certain countries, but when I contacted the team they fixed it up quickly.

Modified 2 stars to 3 stars so I can have some peace and quiet. ************************************************************** For sellers with multiple locations, if you want to set up rules to combine costs from those locations, this app can't help you. None of the apps from Shopify app store can help. Rules only work for items from 1 same location. Shopify treats items from 1 location as an independent order. If an order consisted of items from multiple locations, shipping will be calculated as location 1 cost + location 2 cost+...location n cost. ******************************** Very difficult to use. I'm a financial modeller. But still not good enough to make this app useful. I've read +watched their help material. Still can't crack it. Maybe I missed something. My main difficulty is to set up rules for a mixed order with items of different shipping methods. Setting up individual shipping method seems to be quick, e.g. flat rate, or most expensive tag etc. After setting up individual methods, i want to set up shipping rules for a whole order, charge the whole order X% of the total shipping cost, or charge the most expensive shipping method in the order. Of course I tried to ask for help. Live support is slow compared with Shopify, Printful. If questions asked at night time, it will transfer to email, takes about a good half day to get a reply, and i mean a reply , not necessarily a solution. similar to i ask you "how is the weather in UK now ?", what you get will be "you mean day time or night time?"

A pretty cool shipping app that allows a ton of customization with any variety of combinations of products. Great support chat to walk you through any questions. Can set shipping zone differences for the added fee as well which is great.

This app should have more reviews, I am blown away by the customer support to all of my questions regarding how to set up the app the way I want. Also, the have step by step for anything you're looking for, giving examples, videos, etc. Thank you for all the help!

I had some fairly complex questions and it looked like the app wasn't going to work for me but Anton patiently worked with me through the issues and got Shippify to function just the way I wanted it to. Their support is terrific and so is the app!

Finally an app that works!!! Some text to make the submit review button turn blue and active happy new year

Initially I had trouble, but Vlad got me squared away. We sell some very small lightweight products that can be shipped 2 Day Express for very little additional cost. I tagged the products and created a specific shipping method, it works! Now I can advertise free 2 Day Express on many of our products and generate more sales.

This app does what is promised: helps with unique shipping conditions, and very reasonable in price, compared to competitors. Very generous trial period! Fantastic and timely support! I am satisfied! My shipping puzzle is solved!

Super easy to use, and quick to set up. I had one little question and customer support was very fast to help, and gave great and friendly service. I'm completely delighted with this app!!!

Best shipping app with a very powerful set of features. Support was lightning fast. Highly recommended.

Big Blue Moma

2020-11-17

Canada

This app is simple and straight forward and when I thought it wasn't I contact support and they talked me through it. Support is excellent, app is great!

The app is easy to use in comparison to other apps we have tried. Support responds really fast which is a plus.