Reviews for ReturnGO Returns & Exchanges

We have nothing but good things to say about the customer service! They are always quick to locate the problem and resolve it for us. Junessa was also very professional and polite. Thank you

The person I spoke to was Amazing!

Their support is suuuuper helpful, they were able to help get my issue fixed in less than 10 minutes. Highly recommend!

Mennillo

2024-09-04

Canada

A huge thank you to Carla from customer service. She greatly helped us by working hard on a request that wasn't simple. We now have the solution to our problem! I highly recommend Return-Go.

Great app. Returns take a lot of time from our customer support and ReturnGO has helped us to save tons of time. Yes there are some bugs from time to time like everywhere else but their team is always very helpful and all problems are usually resolved within few minutes. Definitely recommend.

Reyn was quick at replying to my issues. I will be sure to contact Reyn again if we have any other issues. Thank you for your help!

Great features and more importantly supported with quick and knowledgable service. Easy to set up and easy for customers to use and understand.

I have received excellent customer service and onboarding. Turnaround time with customer support and the ability to video chat with their team has been incredibly helpful!

Amazing! The app works well and the team is very helpful. Junessa especially went above and beyond today to literally build a custom offer to limit returns for me. She spent much more time than I would have expected and created something absolutely perfect for my site. Thank you, Junessa! You have made me a loyal customer. :) -Joy

A great app with excellent features and very helpful customer support. Special thanks to Rav and Reyn!

Hunza G

2024-06-25

United Kingdom

The team at Returns go are super efficient and quick to respond, a member of their team (Mike) recently responded all throughout the evening to help us troubleshoot an issue.

Best in class support, a deeply involved ruleset, and automations? This app is just the best at what it does. I could not give any higher praises to this app and team, if you are nervous about your returns process, that ends here.

ReturnGO is an awesome app! It has truly streamlined our return process, making it so much easier for both us and our customers. I'm so glad I found it! The support team is super helpful and responsive too. They're always available to answer any questions and help resolve any issues. World class! Love it!

Carla was so amazing! She was enormously helpful to me today. I appreciate her so much. She was so patient. I am the least tech savvy individual on the planet probably and seemingly simple things in the online world don't come to me so easy. Carla patiently walked me through all my questions and even broken things down further with pictures and numerical lists. She is just a gem. Thanks so very much!

Metamorphoza

2024-06-03

Bulgaria

Very easy to use and the customer service is very helpful. They basically helped me to set the whole process via email. I strongly recommend. Our returns are so much easier now.

Always great Customer Service! Thanks Chris and Ray on chat! Always helpful, super fast! :)

Great customer help today as always. Thank you really appreciate your assistance.

This app is a MUST. Great integration and crucial for any business. Plus, their customer service is unmatched. Thank you!

ReturnGO has been a game-changer for our returns process! The user-friendly interface makes it easy for our customers to initiate returns and track their status. The analytics dashboard provides valuable insights, helping us improve our products and services. They also have an amazing support when we need assistance for either the set-up or any issues. They've been very helpful! Fantastic app and highly recommend!

Customer service at ReturnGO has been amazing and has bent over backwards to help a small business with its returns portal. Would definitely recommend it!

Great service

Works as you would expect it to, we tested several before settling on this one which gave us the best capacity for the customisation that we needed. It has made our return process very simple and efficient for our customers and staff, and the support is excellent, always quick and easy to follow, I highly recommend it, thank you, returngo!

I could not be happier with the customer service provided by ReturnGo. I'm starting my own business and have never done something like this before so I have a lot of questions! The ReturnGo team is always really quick to respond and explains things in simple terms so I can understand them which is so helpful. Nothing is too much trouble! Highly recommend.

NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one.

I've been using ReturnGO for over 2 years and they've been exceptional. As Their customer service is second to none responding within minutes 24/7 and their team is extremely receptive to feedback when you have a feature need. I highly recommend this app, especially for the price as it compares to the other options out there.