Galerie d'art Factory
2024-09-17
Canada
OMG! This app has the BEST customer service. Fast, efficient, hands-on, reliable and ultra comprehensible if this is not your field of expertise to start with. The layout is very user-friendly and accessible. They are 100% receptive to suggestions for improvement, and they make it happen very quickly. GET IT NOW!!! -Cynthia and Julie, very satisfied customers
Honor The House Official
2024-08-27
United States
Jay & the entire team are awesome! From set-up, to edits & even feedback on to make the app better, these guys have the best rewards app on the market!
FineryEmbroidery
2024-07-03
United Kingdom
~~§§§~~~ That's great! What a pleasant and professional support! Adam always listens, and even in particularly complex situations, he goes out of his way to find a solution to make things work. The app is very easy to use, intuitive and the buyer's panel is fully customizable to make it look nice and pretty and match your store. All this in a free app - it's incredible! I have an international sales store with multiple currencies and the Raleon team has promised an update soon to adapt the coupons in the buyer's currency so it's seamless. Everything is thought out, nothing to say except SUPER~~~ §§§~~~~
GreenEZ
2024-07-01
United States
I don't even know where to begin. From the exceptional customer support to the ease of use, Raleon has surpassed every current paid software available. Nathan and Jay have both gone out of their way on numerous occasions, diligently tackling the tasks I presented to them. Trust me, these tasks were not easy, ( for me ) as I am not the most tech-savvy person! But, both of them went above and beyond by hopping on calls and screen recording their application in my store, step by step, solving the problems and guiding me on what I needed to do. Truly amazing. Chef's kiss! If you're looking for a rewards app that does everything it promises, FOR FREE?! Look no further, Raleon is here.
Doglet and Froglet
2024-05-31
United Kingdom
Absolutely fab app and brilliant support - does everything i need it to do (that a lot of other apps make you pay for) and the team are ON IT with support and can't do enough to help. So great 10/10
ShadedbyShanell
2024-05-30
United States
great app especially the features. i love the feel and look as well. nathan is so kind - pleasure to work with him.
Sugar Grow Shop
2024-05-21
Spain
Es la mejor aplicación de Recompensas que he probado, además el equipo de atención al cliente es superrápido y te resuelven todas las dudas que tengas.
Pavi Marie Candle Company
2024-05-01
United States
Set up was straight-forward. I had the program up and running in no time. There were some hiccups I did not know were issues (from my set up), but Jay reached out with suggestions and quickly fixed any issues I had. He also helped move some "ways to earn" around to better benefit my customers, and my needs. I greatly appreciate the time and care that went into our meeting. I look forward to what this company/app has in store for us moving forward.
InstaSport
2024-04-27
India
We are startup trying to disrupt the online sports e-commerce vertical. I have looked at numerous apps to create a loyalty program for our users, I found most of them quite complicated and expensive. I am very impressed with how Raleon makes it super easy to setup the Loyalty Program. Just a few clicks and you are ready to go. What is more impressive is the customer service. Its exceptional. The team took time to make video recordings to help me with my questions and show me how to make customization. I am very excited to try Raleon. Thank you team Raleon for this incredible app.
DASCOOL / KAVARA / EMPYRE
2024-04-23
Paraguay
Muy buena app y sobre todo muy buen soporte, creo fielmente que un buen soporte lo es todo y el equipo de Raleon y en especial Jay que es la persona con la que he hecho video llamadas y tambien conversado desde el chat de Raleon siempre responde de manera eficaz y eficiente para responder mis dudas y resolver mis problemas. 100% recomendado!
Bloomstitch Atelier
2024-04-17
Singapore
Jay from Raleon is so knowledgeable about Raleon! He shared with me a few key points that I took action on, and we do see an improvement to our customer numbers & loyalty. We are far from there yet, but are glad that Jay is here to advise us on Raleon considering we are new to this. ☺️
Lord Stanley's Warehouse
2024-04-08
United States
Raleon is wonderful for customer loyalty and retention. The customer support is great, too! Highly recommend.
Premium CBD
2024-02-24
Spain
Highly recomendable app! The customer service is really great, quick and efficient. I´m very glad to found this app.
Pets Paradise
2024-02-22
United States
Following my initial feedback concerning the limitations of Raleon's launcher, I had the pleasure of witnessing first-hand the exceptional customer service and dedication that sets Raleon apart. Nathan, a developer from Raleon, reached out to me personally. What stood out was not just his willingness to listen but his prompt action in addressing the concerns raised. Nathan didn't just implement the features I mentioned; he went above and beyond by providing additional updates to overcome challenges I faced due to my specific theme layout. These enhancements weren't just minor tweaks. They represented a significant overhaul in the app's customization capabilities, effectively allowing store owners to tailor their loyalty programs with unprecedented flexibility. It was clear that Nathan and the Raleon team were committed to not just meeting but exceeding their users' expectations. The updates introduced a level of versatility that I hadn't seen before in similar tools, enabling a more personalized and engaging experience for customers. What truly set this experience apart was Nathan's responsiveness and the speed at which these improvements were made. It's rare to encounter a level of service where feedback is not only acknowledged but acted upon so swiftly and effectively. Within just a few days, Nathan had transformed my initial reservations into a resounding endorsement of Raleon. This level of dedication to user satisfaction and the commitment to continuous improvement was nothing short of remarkable. Thanks to Nathan's efforts and the enhancements made to Raleon, the app has evolved into a highly versatile and customizable tool that seamlessly aligns with the diverse needs of its users. The ability to now fully customize the loyalty program to match the unique aesthetic and functional requirements of my store has been a game-changer. Raleon, under Nathan's guidance, has proven itself to be a tool that not only listens to its user base but also adapts and grows to meet their evolving needs. This incredible experience and the tangible improvements made to the app compel me to rate Raleon as a flawless 5-star application.
BuyHub express
2024-02-02
United Kingdom
This app is magic! The customer support is also top-notch.