Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

541 Ratings

5

Developer

Media

About this app

Make returns and exchanges hassle-free to reduce costs, retain revenue and drive customers loyalty.

ParcelPanel by Channelwill: simplify the returns process to turn returns into exchanges and store credits. The value and benfits can bring you: measurable returns cost savings, efficiency improvement, actionable insights and data, drive customer loyalty. Returns changemaker!

  • Self-service returns portal and email notifications to drive customer loyalty
  • Customized refunds (store credit, gift cards) and return fee & label fee
  • Auto-approve and exchanges to save time on returns management
  • Integration with USPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, Evri
  • Auto-sync loop returns status to Shopify & Auto-tracking return shipment status

Features

Labels And Packaging

Multi-language
Return labels
Label creation
Shipping rates
Delivery dates
Packing slips

Return Options

Discount code
Store credit
Gift cards
Automated refunds
Manual refunds
Gift returns
In-store returns

Return Management

Custom branding
Automated approvals
Return portal
Return tracking
Email notifications
Multi-language
Analytics

Managing Shipments

Real-time tracking
Order sync
Email notifications

App Insights

Monthly Reviews

Recent Reviews

Reviews

2024-07-18

United States

The agent is responsive, helpful and kind.

2024-05-23

United States

I just installed this app, configuring it was a breeze. Reached out to customer support and chatted with Dee.. the support was amazing!!

2024-05-16

Netherlands

Great plugin for your store.

2024-05-10

United States

Supporter is great for me

2024-04-09

Italy

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2024-03-18

United States

I just downloaded the app and so far it has been easy to setup. I had an issue an Donna was quick to respond and fix the issue for me.