Reviews for Ordersify: Automation Tags

Sometimes runs sometimes doesn't. I know apps sometimes glitch but it would help if the developers actually responded when it doesn't work. Deleted the app and went elsewhere.

This app used to be good but their support has gone down the drain. I raised an urgent issue 4 days ago as their automation stopped working. Not only it takes them ages to do anything but they even send emails saying "your issue got resolved, we are closing the ticket" without fixing anything. Very irritating. Happened already twice. I reached out 6 times meanwhile to escalate the issue, but no reaction whatsoever. Don't rely on this working for your processes and look for something else.

Writing 3-stars because the app itself is fantastic. Where I am disappointed is the support. I have reached out with two different questions and after almost 2 weeks, still have not gotten a response.

It's a simple app that lacks some useful and basic features that could make life easier: - when you add multiple conditions/criteria for the same tag, the "next" criteria in line does not start with pre-selected info as the previous used one. You have to click on everything set everything every time. Most situations, when you add more than one criteria, the next criteria in line is the same time as the previous one with a different "value". - the app is ok if you only use 2 criterias/conditions (Tag = X and/or Title=Y). If you use more than 2 logical constructions, it's very unclear if you can combine and's with or's in different logical constructions or not. I've also encounter errors when setting up more than 2 criterias. For example: if you try to add a set tag (for example "144 Hz") to products with Type = x AND description = 144 Hz OR description = 144Hz, it's not very clear if you can do this with just one tag. I mean, you can set "type X" AND "144 Hz" OR "144Hz" but I don't know if it works as intented. There should be a logical "tree". For example: Add tag 144 Hz to prodcuts "Type X AND (desc=144 Hz OR desc=144Hz)". Promising but a lot more optimizations are needed.

This app is excellent and saves you a lot of time on the tasks that we did manually in the past. With this app, you can create as many tagging rules as you want only once, and from then on, don't ever worry about the tags at all. It does everything automatically for you. And the customer service is at its best, they respond in less than an hour or two, and they even enhanced their app with some new rule conditions that I needed precisely for my products. Highly recommend!

Wonderful and useful product with helpful prompt support! highly recommended! a must-have app for all Shopify owner.

Excelent, so far. Andy from Customer Service answered me very fast and helped me creating my rules by himself. Thank you very much. I recommend!

Incredibly fast customer service. I wrote them an email not expecting a response for... well, at least 1 hour? Fair to say? But I got a response in minutes, if not just one minute. Impressed :)

This app absolutely saved me so much time. The manual Tagging feature is a godsend. Thank you so much!!

I am still learning what this app can do. Having the ability to tag items automatically and to design transaction workflow, really does take a lot of the thinking out of this process for us, allowing the focus to be on other aspects of the business.

This is a really great app. It makes it much easier to manage my orders. I had some issues with the app functioning and they helped me to fix it.

it solves the basic needs of adding different tags. pretty useful and straight forward. recommended apps

I'm using apps to automise my work and to do routine things quickly. There is significant help. Thank you :)

I was really impressed by this appli. They know what they are doing. I can do things with this app that I can't do with other similar apps.

Oredrsify is a very handy app to automatically tag your products (I have not used it for other purposes yet). We have a large product database and we add new product weekly. Having the app automatically tagging our products as they are added to shopify is awesome. Support was also great, received an answer to my query within minutes, well done.

I'm using this app to email customers who bought a certain product. Very easy and the team was quick and helpful in answering a question I had.

Andy spent a good amount of time helping me on tagging my orders and creating a rule to organize them. Thanks to him I am able to sort my orders by how I need to.