Rùn Dog Food
2024-09-19
United Kingdom
Great support from Jena!
Shilohboards
2024-09-17
Canada
Best value software for the price. Jena helped me set it up and troubleshoot an issue quickly. Great customer service. Will upgrade to premium for sure.
Handpan.World
2024-08-26
Germany
Very good Service Thanks
Signastyle Home
2024-08-23
United States
I would highly recommend this app! Their customer service is top-notch. I installed the app without issue but wanted some adjustments made to remove some extra white space below the map. I reached out to their support team and they promptly fixed the issue without hesitation. It works perfectly now, and I could not be more pleased.
Powerhouse Tools
2024-08-20
Philippines
Great app! Fully functional and customizable.
gb Baby
2024-08-15
Malaysia
The app is very easy to navigate. I was having an issue to modify the text color, contacted the customer service and was offered a solution immediately. Recommended.
Finesse
2024-08-05
United Kingdom
I needed a feature of the app changing. So I contacted the app, they replied in seconds (even though it was the weekend) and their team of developers changed the feature of the app that I had requested. 5 stars.
Amaris Creative Collective
2024-08-05
United States
Perfect app for our store locator. We have a very dark theme for our shop, so we had some issues with the color scheme matching our shop. We reached out to the developer BSS Commerce and Jena had our issue resolved lightning fast! She was very quick with visual representations of every change we needed to make and wanted to make. She spoke directly to the developers to have our app customized to fit our theme. We could not be happier with the service. Thank you!!
Topo Athletic Canada
2024-07-30
Canada
We've been happy with this app. There were a few minor things that we worked out. Most importantly, because the customer service is fantastic. Any of our questions have been answered promptly. They are reliable and thorough. Its refreshing.
illumino
2024-07-23
United States
The app does exactly what it says it does, and does it well. On top of that, any questions or problems that we've had along the way have been met with prompt and thorough customer service that has surprised us. We have worked with several agents - Jocelyn, Mabel, and others on previous tickets. The only thing to keep in mind is the time zones are much different, so you will need to wait for them to be in office.
Pastiglie Leone
2024-06-24
Italy
The support I received for my Mappy App from Jennie of BSS Commerce was amazing. Friendly, understanding and very quick! Thanks a lot!
Swiss3DGuards Schweiz
2024-06-24
Switzerland
Great support. Fast, simple and easy. Thank you!
Aitch's Biltong Limited
2024-06-14
Hong Kong SAR
After trying out many different store-locator apps, Mappy is definitely my favourite. Has a great look-and-feel and their customer service is amazing! Thanks Jennie and the tech team!
Power of Three Publications
2024-06-06
United States
The support I received for my Mappy App from Jena of BSS Commerce was first rate. Friendly, understanding and generous with knowledge.
wellbe a Softcipő
2024-05-28
Hungary
Great support! In short time my queries were solved. Thank you!
GateKeeper Off-Road
2024-05-07
United States
Great app for making a Dealer Locator on our website. Very receptive customer support as well!
Angler's Choice
2024-04-02
Canada
Horrible. Entered 5 dealers to start, looked good. Used the bulk import .csv file to upload the remaining 89 and none of them would locate on the map. Contacted support and notified them of this. Zero help. Didn't even look into settings nothing. Just pass to someone else that isn't available right now.
dialtune
2024-03-29
United States
Great support team with timely responses,- thank you Jolie Nguyen for your help!
TuneEmpire
2024-03-28
United States
Great developers, intuitive interface, and a great experience. Helpful for stores with physical stores.
Tusca Outdoors
2024-03-18
United States
Prompt assistance and resolution when needed. I have been very impressed by the ease of use of the app and the customer service.
ReString
2024-02-06
United States
Great customer support! Timely and clear with messaging
2024-01-26
United States
Great Customer service, quick and reliable assistance from online support with any API or app issues.
DanJas Imports
2024-01-24
Australia
Mappy looks great on our shopfront and is easy to use. The app also has great support, the team were prompt with their response and were able to resolve a small issue quickly.
velitcamping
2024-01-15
United States
Jena replied timely and helped resolve the issue
Kaabo USA Electric Scooter
2024-01-03
United States
Great app, it helps your business a lot, and great customer service, thank you, Jena